3.8/5 Fair
980 reviews
Amenities
3.7/5
Cleanliness
3.9/5
Comfort
4/5
Condition
3.8/5
Neighborhood
3.9/5
Service
4.1/5
Recommendation
100/100

Most Recent Reviews

5/5 Excellent
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Jim
01/23/2024
Close to the airport. Great customer service.
5/5 Excellent
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Dwight
01/22/2024
The staff were friendly and the facility was clean
5/5 Excellent
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Brian
01/12/2024
Stay is going well so far. Bed is a little uncomfortable but other than that, everything else is good
4/5 Good
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Fabio
12/28/2023
The staff was great
1/5
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Sandy
12/03/2023
I didn’t like it at all. I checked out before time.
5/5 Excellent
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Seth
11/19/2023
very good
2/5
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Heidi
11/14/2023
The room had a lot of space but definitely needs a makeover. Things need to be repainted and replaced. There was a used bar of soap still in the shower so I didn’t use the shower at all. Stayed the night and out first thing in the morning.
2/5
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Diana
11/12/2023
The staff were nice, but the motel was dated and not well-kept.
5/5 Excellent
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Christy
11/12/2023
Would go back there.
3/5
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julie
11/05/2023
Probably the worst Best western that I had ever stayed at. Sketchy area, lots of sirens throughout the night. TV kept asking for a passcode. It was clean and convenient to I-85. If I had been by myself and would have found a different hotel.
4/5 Good
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Denise
10/26/2023
Enjoyed ourstah
We enjoyed our stay. Our room was and comfortable. The staff was kind and it was quiet overnight.
5/5 Excellent
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Morgan
10/19/2023
For $80 a night I couldn’t ask for better. All the amenities (microwave, refrigerator, hair dryer, iron and ironing board, safe, soaps in the shower), clean, quiet rooms, friendly staff, good breakfast.
2/5
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Bonnie
10/15/2023
When I booked the hotel, I asked about free shuttle. They said yes and I asked the hours because flight came in at 9:05 PM.They said no problem.I called from the airport and they said no shuttle runs at night! My room was on the 2 nd floor with no elevator! Just old metal steps. A dog barked all night in the next room. The bathroom corners were not clean and the room smelled old. I was extremely disappointed!!! Never stay there-
4/5 Good
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Paul
10/15/2023
Clean room and friendly staff. Good breakfast in the morning. Convenient to the freeway.
4/5 Good
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Ramona
10/06/2023
I did like that there was no carpet in the room; however, the room still had a musty odor. Overall, it served the purpose and for the price was okay.
3/5
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Meilani
09/13/2023
Thats it
5/5 Excellent
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Suzanne
09/13/2023
Close to the airport.
5/5 Excellent
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Brandon
09/10/2023
Front desk clerk was able to help me out with something I though was difficult made it a whole lot easy
5/5 Excellent
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Rosanne
09/07/2023
Clean, basic hotel near Greenville Spartanburg airport. Perfect for catching a morning flight. I also took advantage of the park-and-ride save the cost of parking at the airport. And I had no problem coaching and Uber at 4 AM. It was perfect for my knees.
4/5 Good
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Matthew
08/14/2023
Check-in was quick and easy. There was trash all over the sidewalk right outside our room that was there for over 24 hours, and the toilet was unflushed upon arrival. But for the price, I didn’t have high expectations.
4/5 Good
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Verified traveler
08/13/2023
quick trip-airport stay
Experience was fine. The person at front desk was efficient and very helpful.
5/5 Excellent
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Tracy
08/08/2023
Clean and friendly
5/5 Excellent
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Ted
08/04/2023
Best place to stay in Greenville for the money and good breakfast every morning very clean place
2/5
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Haldor
08/02/2023
Would not stay here again.
2/5
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debra
07/23/2023
No toilet paper in bathroom, wall paper falling off bathroom wall, shower head hardly working as most came out of tub faucet and shampoo pump didn’t work at all.
3/5
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James
07/23/2023
The property was built too cheap and reflected on the quality of some of the items in the rom and bath.
4/5 Good
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volkan
07/15/2023
Friendly staff
1/5
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Rebecca
07/04/2023
Horrible. There was trash and cigarette butts everywhere. At times the cigarette and pot smoke in the courtyard was so thick it choked me. There were wild parties on several nights while we were there. The dog park was disgusting -poop, trash, and even a used condom! It was not up to BW standards at all.
3/5
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Jose
07/03/2023
The ladies at the desk and staff m, we’re absolutely great. I guess when you get a good online it will attract some unsavory guests. Stomping down halls, music outside, kids running around. Just one of those things. The fridge leaked and the TV didn’t work either. Get what you pay for!
4/5 Good
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Cassandra
07/03/2023
My greenvillle trip
Made it to the hotel people we’re very friendly. Had a free continental breakfast of whatever you wanted it was very satisfying. If I had to go back I would stay there again there we’re restaurants near by location was not far from where I was going
3/5
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Chuck
06/30/2023
Dozens of cigarette butts outside a lower level room. If someone didn’t smoke inside the AC must have sucked in the smoke. The room reeks of smoke. The AC compressor is loud and the enclosure rattles. The Shuttle stops at 9pm. Not recommended at all.
4/5 Good
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JOHNNY
06/27/2023
The pet walk area was full of pet crap. I know responsible pet owners clean up after thier pets. Since there are many pet owners who are NOT responsible, the crew at Best Westren should occasionly clean the area. The pet area also had several Fire Ant mounds. A little more pet friendly would be nice.
5/5 Excellent
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Destinee
06/25/2023
From checking in to check out everything was great.
3/5
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Cari
06/23/2023
The best thing about this hotel is the staff. They were wonderful, friendly and super helpful. Unfortunately the building and the rooms need some serious maintenance and updating.
3/5
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Dan
06/22/2023
Very dated. Looked like a place you eould rent by the hour.
5/5 Excellent
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Sandy
06/20/2023
Convenient
5/5 Excellent
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Veronica
06/19/2023
Rooms where clean too pool was clean exelente service closed to restaurants
5/5 Excellent
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Sandy
06/17/2023
Convenient
5/5 Excellent
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Eric
06/13/2023
Good value for the money. Breakfast was good. Rooms were clean. Bed was good and no bugs. Area felt safe, and food was within a short walk. Didn't try the pool but it was clean and the pool area was nice looking. Traffic noise at night bothered me but I live in a very quiet area so I don't know if it would bother other people. The staff was really nice and helpful. I will stay here again if I'm in the area
5/5 Excellent
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Cherry Ann
06/10/2023
Front desk Lady were super helpful and nice.!!
5/5 Excellent
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Raimundo
06/07/2023
Great place and clean
Great place it was clean and quiet, very good location
3/5
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Dora
05/30/2023
It is what you pay for. Nothing fancy or pretty but was clean and breakfast was decent
2/5
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Michele F
05/27/2023
No place to stay unless you have no other choice.
Rooms were dirty. Heavy cigarette smoke smell although it was a non-smoking room. Comforter had cigarette burns in multiple places. Sheets were stained. Road noise from the highway was horrible. Would have checked out before we did if someone was on duty in the lobby at 2am after not being able to sleep at all. When we did check out, the did refund is our full stay, so at least they understood the situation.
4/5 Good
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Rebecca
05/17/2023
Although this property is older and does show it's age in some areas, that doesn't mean that much to us if it is clean and quiet, which our room was. The breakfast was a step above our previous night's stay, so we were pleased. The front desk lady was training a new employee and was very patient with him, which was nice to see. Being retired and nothing urgent looming, we were more than happy to wait just a little for this young man to learn his job.
5/5 Excellent
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Cagney
05/15/2023
Like the pool and cleaning service
2/5
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Richard
05/07/2023
Rough looking facility. Felt somewhat unsafe. Bare bones furnishings. Had somewhat unpleasant room odor...almost like a smoking room yet it was supposed to be non-smoking.
4/5 Good
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Daniel
05/02/2023
It was a decent place for a great price. I will choose it again not because it is GREAT, but because it is GOOD with a GREAT price. Safe, basically clean, satisfactory breakfast, great access to I-85, etc.
2/5
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Erin
04/24/2023
Close to airport. Shuttle service is limited. Questionable clientele.
1/5
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Jennifer
04/21/2023
It was awful. Toilet was broken and constantly ran. People yelling running and partying till 2am. People smoking on sidewalk’s outside doors. It was just a bad place
4/5 Good
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Semaj
04/17/2023
Place wasn’t bad our room was cleaned nice but pool was not open.
1/5
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michael
04/15/2023
Run down dirty property . Key card stopped working multiple times . Room smelled of smoke or fire. Constant noise and work . Thin walls . Everything was old and damaged
3/5
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Myrna
04/14/2023
This property has the advantage that it's close to the airport and affordable. Don't expect much more.
5/5 Excellent
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Kenneth
04/10/2023
Breakfast
5/5 Excellent
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Bill
04/05/2023
No doubt this may be an older motel/hotel but the owners work at keeping it up. It is real convenient to downtown. The price is quite affordable. The breakfast spread was more than I expected. We wouldn't hesitate staying there in the future.
5/5 Excellent
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Mindy
04/05/2023
Clean , And Quiet
4/5 Good
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Mindy
03/28/2023
Very quiet and clean
1/5
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Georgia
03/20/2023
The couple next door was loud and threw trash and bedding out of their room and left it in front of our room. It was left there all night. They came in the morning cleaning that room and never touch our room
4/5 Good
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Amelia
03/20/2023
Nice way to bring people in with dog area, but it was filthy, and simply raked poop into edges/corner. Make it nice and clean for new folks coming in every day, take pride in it and mulch it in. Have it part of the staff's clean-up duties and check it periodically. Unfortunately, many folks dog clean-up after their dogs, don't leave it like that, maintain it please. Otherwise great place.
5/5 Excellent
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D E
03/19/2023
FANTASTIC BREAKFAST. No problems but sink did drain very slowly which wasn't a real problem. Very pleasant stay.
2/5
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Bradford
03/17/2023
The room had two beds. The first had a hair on the top cover so I picked the other one. The was a hair on the back of the tub and another on top of the shampoo dispnser. The shower ma for outside the tub was folded on the edge of the tub but half of it was damp. There appeared to be a black substance on the sheet rock right above the shower head. Someone on the floor above and behind sounded like they were having a party for a while
1/5
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Alexia
03/17/2023
There was Hair all over the bathroom.
1/5
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Ashley-Janne
03/17/2023
The hotel was pretty run down, the rooms were not clean and they had a heavy smoke/marijuana smell. Their computer systems were down and the staff was not knowledgable or professional, one of the groundskeepers/cleaners continued his conversation with the clerk while I was waiting to be seen and he was explaining that the last time he moved rooms at the hotel there were bugs. Yuck! Within minutes of getting into my room i had a headache from the smell and then the police arrived and started questioning the people in the next room! Save yourself the hassle and go to the holiday inn 5 minutes down the road.
4/5 Good
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Lawrie
03/13/2023
Nice and clean
Overall a simple and good stay. Nothing surprising. I always wish that some of the train staff would be better. This made me feel that they needed more work on hospitality. Anyway, the rooms are very clean and I would assume that most of them are at least updated. It was everything at our fingertips for breakfast and quite busy while I was there.
5/5 Excellent
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Mindy
03/10/2023
Very clean & Quiet
3/5
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Yoshiko
03/03/2023
Our non smoking room smelled musty (not smoking smell). The curtain at the large window facing to the isle couldn't close from end to end. We used the laundry pins we brought from home to close it to the door lock. Our room TV was not connected to the cable, we couldn't watch TV. Roadside construction workers stayed at the Inn were making noise at the parking lot and outside of their rooms. Someone was locked out from a room by his wife or friend or someone share the room with him and he was shouting and kicking his room door after 8pm. I told it to the check in counter employee but the employee didn't go and check it out. The room size was good with a couch and a coffee table including an office chair. The floor, sink and the bath room were clean with multiple towels. The breakfast had a variety and nice.
5/5 Excellent
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Forrest
03/02/2023
It was better than expected. Price was a good value.
4/5 Good
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Valerie
02/18/2023
I work. They don't wait until I get off to get the money. The money doesn't always come before I get off or get up.
5/5 Excellent
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David
02/18/2023
For the discounted price Awesome..!! Breakfast could be a little better, pieces of meat in the potatoes…. “ Really”
5/5 Excellent
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Herbert
02/06/2023
EVERYTHING was SUPER!!!!! FRIENDLY staff members and GREAT Breakfast. SUPER location!!!!
1/5
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Greg
01/27/2023
Tv remote didnt work til i fixed tv. Checknin said no rooms available. Got on line a d booked room. 3 were available. Rooms were clean but tub and sink dont drain. Beds uncomfortable. Shuttle service was adequate. Overall. Very bad experience.
3/5
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Jay
01/25/2023
For the price it was ok hotel. They are remodeling the whole hotel so there was a lot of chaos, noise and tools and material scraps scattered in the hallways. Again, decent price for a room and I would be interested in seeing what it will look like when the are finished remodeling it.
4/5 Good
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pierre
01/10/2023
Great location
4/5 Good
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Thaddeus
01/09/2023
Comfortable
5/5 Excellent
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nyisha
12/18/2022
I enjoy this hotel I stay here atleast twice a month. Great staff as well
5/5 Excellent
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nyisha
12/12/2022
Everything was perfect
3/5
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Mohamed
12/12/2022
Friendly staff, easy check in chech out process, clean room with enough amenities, good breakfast. What I didn't like is the smell in the room, like mold or similar. It stinks tbh.
5/5 Excellent
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Marcus
12/07/2022
No disappointment.
Amazing and comfortable.
1/5
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Verified traveler
12/03/2022
Check in was horrible. I went at 4pm and they said they had to call the cleaning crew even though check in was at 3. Very disorganized. There was also 4 cops, not sure what happened. Overall experience was bad
5/5 Excellent
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Mary
11/20/2022
The staff were very pleasant and helpful
5/5 Excellent
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TyRhonda
11/14/2022
The front desk staff was awesome. The room was clean and nice. The property is quiet and very peaceful. I will stay here again. I was able to check in early as well.
2/5
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Richard
10/30/2022
Best Worstern GSP
Below average hotel. Construction going on. Horrible pillows.
5/5 Excellent
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Cathy
10/30/2022
The property was very clean. Updates to the hotel were mediocre
1/5
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Nahal
10/24/2022
Suspect bed bugs
We used to stay here years ago (preCovid) for the Clemson Football games. Unfortunately, things have changed and although we expected changes, I did not expect waking up with 5 huge bug bites on my belly. I went to bed without bug bites but I woke up with them. I can only assume they are bed bugs based on their distribution (they are all in a line) across my belly. They are absolutely awful and swollen and itchy. The breakfast, however, was decent and the staff was pleasant enough.
5/5 Excellent
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Carlos
10/24/2022
5/5 Excellent
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Morqueze
10/18/2022
Good vibes
It was good
4/5 Good
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Linda
10/13/2022
Only stayed overnight. The room was clean and included all the regular amenities. We had our two Goldendoodles with us and were assigned a room near the fenced dog area. Really nice to have that nearby. Was disappointed in the entrance to the dog area. The trees kinda hid the gate and were IMO too close to the gate opening.
3/5
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mayra
10/11/2022
it's ok
3/5
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Daniel
10/08/2022
Motion sensor lighting in bathroom area?
My wife, 6yr old son and I were just crashing overnight before taking an early flight. I don’t have high expectations at a motel but the beds were pretty uncomfortable, the smoke detector was yanked out and for some odd reason they thought it wise to use sensor lighting for the bathroom and vanity space. So if you wake up to pee in the middle of the night you get blasted awake (along with everyone else) by the bright fluorescent lights…less than ideal for sure.
5/5 Excellent
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David
10/06/2022
Beautiful courtyard!
3/5
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Natasha
10/02/2022
The third shift staff Randy was amazing and took great pride in helping make our stay comfortable. The day time staff however was rude and made sure we were not comfortable they made our tradgedy worse
5/5 Excellent
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Dawn
09/28/2022
Great experience
I love the ability to park and fly! Have used it twice now and plan on it again! Such a great convenience!
3/5
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Ron
09/19/2022
Party next door until 330 am was super rad.
4/5 Good
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Leah
09/18/2022
The front desk clerk checking in and checking out was great. Nic was kind, polite, and courteous. Very professional and when your tired from traveling it much appreciated.
5/5 Excellent
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Verified traveler
09/17/2022
Very good for such a cheap room
Nice front desk clerk. Room is clean beds very nice AC worked fine. Very nice for such a cheap room under $100. Place was full yet I still found parking for my truck and livestock trailer. Waffle house next door. I'd stay here again it was quiet clean and cheap. They have free breakfast with a sign have to eat it there.
5/5 Excellent
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Jerry
09/17/2022
Cleaning people were great I always have what I wanted staff was very caring and took care of your needs and it was clean
5/5 Excellent
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Garth
09/16/2022
Older property. Clean, nice, more homey feel. Courtyard and pool area was really nice.
5/5 Excellent
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Antonio
09/16/2022
Great staff! Clean rooms! Great location
4/5 Good
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Jerry
09/14/2022
Clean nice pool
5/5 Excellent
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Michelle
09/11/2022
Great price great hotel
4/5 Good
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Chris
09/08/2022
Pretty clean place, decent value for the price.