5/5
Excellent
Andrea
12/10/2024
Nice breakfast
5/5
Excellent
KEIAH
12/07/2024
Restaurant on location. Staff were helpful and pleasant.
4/5
Good
Thomas
12/02/2024
Very good property within driving distance of Boston city and the airport. Easy access to major highway (I-95)
5/5
Excellent
Weldon
12/01/2024
There is nothing on Expedia that offers a reduction for seniors. The next time I will call direct to Hilton to see if the price is better.
5/5
Excellent
Jonathan
11/30/2024
Helpful and professional staff
5/5
Excellent
Swervo
11/30/2024
Extremely clean, staff was professional & helpful.
5/5
Excellent
John
11/29/2024
Clean
5/5
Excellent
Celia
11/28/2024
Great
5/5
Excellent
Tim
11/26/2024
I likes that I got a text message from the manager asking how I was doing and if I needed anything else to make my stay any better. I’ve never had that experience before. I loved it.
5/5
Excellent
Anne
11/26/2024
Quiet. Easy access from highway. Lots of parking. Very clean. Comfortable bed.
5/5
Excellent
Raisa
11/24/2024
Affordable and very nice!
Very pleased. The minute I walked in the staff was friendly and helpful. No issue with check in. Room is small for a 2 queen bed but was clean so I'll take it.
Pool is warm and nice. Not big so don't recommend if you're traveling with a big family due to the space.
Happy that parking was complimentary.
5/5
Excellent
Cecelia
11/23/2024
Great for families
5/5
Excellent
haifeng
11/22/2024
The room is spacious and clean, and the place is quiet for relaxation.
5/5
Excellent
Nadia
11/16/2024
Friendly staff, easy and polite check-in, comfortable facilities, and a big reason for the 5 stars: VERY CLEAN! In general, a good value for the money.
5/5
Excellent
David
11/10/2024
The only thing I wasn't excited about was the dining, but I only ate once there.
3/5
Stephen
11/10/2024
Nothing
5/5
Excellent
Mikayla
11/02/2024
Loves that it had free parking, in an area that seems kinda shady however
1/5
David
10/26/2024
Desk staff would not move us from a handicapped room. Bed was too low.
5/5
Excellent
Philip
10/20/2024
Greeted by wonderfully kind staff. The rooms were very clean and the area around the hotel was perfectly fine.
Very nice Hilton with a restaurant, bar and late night snacks
5/5
Excellent
Kerriann
10/16/2024
You have to be with a comp to get a shuttle
We had booked this hotel because we were in Boston overnight and it stated in the booking that there was a shuttle to/from the airport. When I called the hotel the person on the other end of the phone said “no it’s for corporate people only”. We spent $86 for a cab to get to the hotel. When we got there, I said something to the woman at the front desk that it’s not correct information on the booking if the shuttle is only for “corporate” people. I wanted to talk to her in person and understand why. The girl changed the subject, gave us a room and 2 bottles of water and that was it
4/5
Good
Simon
10/16/2024
The lack of coffee in the room for three people was an unnecessary irritation.
5/5
Excellent
Amanda
10/13/2024
Great staff, very clean property
5/5
Excellent
George
10/12/2024
, everyone was very nice and helpful.
5/5
Excellent
trish
10/09/2024
Clean, new, comfortable beds
4/5
Good
Dawn
10/06/2024
Na
3/5
meredith
10/03/2024
Restaurant below par
I picked this hotel since it was near a family wedding and has a restaurant in the hotel. We booked 4 rooms altogether. After a lovely afternoon wedding we went to restaurant for some food and drinks. After an hour and a half and asking where the food was we ordered twice they said the kitchen was closed and sorry the order didn’t go through. I had someone with a medical condition that needed more than a bag of chips before bed So we ended up eating snacks from our room in restaurant. Manager apologized but that was all. Not that I expect anything but feel like we didn’t matter.
5/5
Excellent
Swervo
09/24/2024
I like here because its quiet, clean with descent enemities and respect staff. The food tastes great.
4/5
Good
Deborah
09/20/2024
I would say there again
5/5
Excellent
Jose
09/16/2024
The stay was extremely nice at this hotel. The only issue was finding parking when we came back at night. Overall I will come back for a stay whenever im in town.
2/5
Susan
09/16/2024
This property had perfumed hallways. I will never stay here again and will contact any Hilton I want to stay in before I go to make sure they are not doing this. It is a terrible practice. Imposing chemicals on everyone without letting them know ahead of time is offensive and can be harmful. It was for me! Brought on a migraine headache.
3/5
Luis
09/16/2024
Place was ok, clean and quiet. They offer breakfast for $17.99 parking is free!
1/5
Verified traveler
09/13/2024
I am going to rate the both of you, the hotel and Expedia. I got ride of you both, totally worthless in providing a safe environment for women.
4/5
Good
Tosha
09/12/2024
Enjoyed our stay. The only thing I would’ve changed was how expensive breakfast was. $17 per person for breakfast is a lot so we had to go out for breakfast both days.
5/5
Excellent
Rafael
09/10/2024
No review
5/5
Excellent
Joanne S
09/08/2024
Very clean. The staff were very accommodating.
4/5
Good
George
09/04/2024
I enjoy the stay at Hilton Garden . It’s very clean and quiet environment
5/5
Excellent
Mary
09/04/2024
I was greeted and checked in by Maria at the front desk-she was knowledgeable polite and very helpful. Then I saw Bill to get some dinner, and he was also very polite and helpful. At breakfast I was greeted and served by Sara who was an absolute pleasure!!! I also met Michael at the front desk very nice and courteous. All in all I enjoyed my stay very much. Thank you one and all!!!
4/5
Good
Anastasia
09/02/2024
When we just came to our room there was a huge oriental cocrouch on a bathroom wall. Other than that everything in the hotel seemed very clean. However we avoided the restaurant and kept the light on at all times in the bathroom. The staff was very friendly and accommodating. It was very quiet in the nighttime, beds were comfortable and we were able to get good night sleep. If there was no cocrouch it would have been a perfect stay.
3/5
Jerry
09/02/2024
Shower drain did not work well
4/5
Good
Melissa
08/27/2024
Very nice, good-sized hotel. Nice staff. Good restaurant. Convenient location.
1/5
Samara
08/25/2024
My husband arrived late in the evening approximately 12 am. with a reservation I had made through Expedia. He had my credit card with him. Front desk staff needed to call me and get my approval vis FaceTime. I was asked to show them my proof of identity to give him the keys to the room ( I was not with him in this trip). They had the reservation number. I assume this is protocol however we experienced them as disrespectful and extremely rude. They questioned my husband as to why he did not have his credit card which is absolutely irrelevant to the stay or to check in when a room is pre paid. The credit card was simply to show the card the reservation was booked with and for the incidental deposit. We have dine this when travelling and never had an issue. The treatment with suspicion and disrespectful tone was unbecoming of a Hilton property. We will not book with Hilton again anywhere.
5/5
Excellent
Frank
08/25/2024
Hotel had a nice section of premade sandwiches, snacks, alcohol, etc. Chicken salad sandwich was my favorite.
5/5
Excellent
Lisa
08/22/2024
Business trip made easier
Staff very attentive
Clean room
Very clean hotel
Great food choices
5/5
Excellent
Michelle
08/19/2024
Clean and quiet
1/5
Jay Robert
08/07/2024
This would be the last time I will spend my night in this hotel, first of all when I arrive to the location the staff was not welcoming, first they gave a two bed bedroom when my reservation was for a king bed when told the staff that was not what i booked, he told me he couldnt change it because he had to give me whatever was left for the night. He even told me rudely to cancel the booking if i didnt want to take the 2 bed bedroom. Very disappointed with this hotel, i rating will be an star.
5/5
Excellent
Jon
08/07/2024
Easy check in.
5/5
Excellent
Joshua
08/06/2024
Clean
5/5
Excellent
Lisa
08/05/2024
Very clean rooms, good food, people who work there are helpful and nice.
3/5
Verified traveler
08/03/2024
Overall as expected. I know it is a pet friendly hotel, but the room above me had a dog that kept barking and howling and crying. I didn’t like being awoken from dog barking
4/5
Good
Giuseppe
08/03/2024
Nice place.
5/5
Excellent
Pamela S.
07/29/2024
Clean facility and friendly and helpful staff.
1/5
hasmet
07/22/2024
We have our flight cancelled due to well known issues, and could not make the trip.
We asked for understanding as it is not under our control and some form of relief.
I will not deal with this hotel anymore.
They should have more understanding if people are already suffering flight cancellations.
1/5
Alexa
07/21/2024
Muy mala las el personal de recepción en lo personal y principal un chico gay grosero despota al recibir el dinero me arebato el dinero y también me avento el cambio
5/5
Excellent
Laura
07/19/2024
.
5/5
Excellent
AMBER
07/13/2024
Had a wonderful stay! Staff was incredibly friendly, and really enjoyed the fitness area. Thanks!
5/5
Excellent
Nicky
07/11/2024
Good location and the staff was friendly
5/5
Excellent
Richard
07/11/2024
Nice property with nice amenities and full bar and restaurant. Convenient access to 95 and Waltham. Only stayed a night but would have been a nice place to stay for longer.
5/5
Excellent
Lily
07/10/2024
Quiet
5/5
Excellent
SHIWEI
07/08/2024
It is a good place for stay an evening or two.
5/5
Excellent
Raymond
07/08/2024
X
5/5
Excellent
Ranjith Kumar Yadav
07/08/2024
Staff are excellent and very helpful
5/5
Excellent
Enza
07/08/2024
Keep up the good work. Breakfast was amazing with lots of option. The girl that served us was very polite and helpful thank you. Also front desk was very efficient thank you
5/5
Excellent
Lestiyani
07/07/2024
Great hotel. Clean. Kid love pool. Easy to find different dining outside the hotel.
4/5
Good
Vanita
07/06/2024
Fourth of July
Everything was very good except our experience in the Cafe. We don't eat pork so we asked for turkey sausage and we given pork and was told by the server it was indeed turkey. When we asked the chef he said it was pork and then brought us turkey sausage after we had already taken a couple of bites. Also, the server didn't know what toast was and they had no lemons for our tea. You'd think they'd comp the $20 breakfast after I brought it to their attention but of course not. Customer service is not the same as it used to be.
5/5
Excellent
Andrea
07/05/2024
Everything was great
4/5
Good
Ethan
07/03/2024
The coffee machine inside the unit is not working. Other than that, everything is fine and expected. Great stay.
5/5
Excellent
Swervo
07/02/2024
Very clean & quiet. Staff was very polite and the food was good.
5/5
Excellent
Jillian
06/29/2024
We enjoyed the stay, the staff was the nicest!
5/5
Excellent
becky lynn
06/27/2024
The elevators were down for two days of our stay, but they were on it with maintenance crew , trying to resolve it.
4/5
Good
Fitsum
06/17/2024
Convenient for me
4/5
Good
Nancy
06/14/2024
Clean and comfortable
Clean and comfortable
5/5
Excellent
Verified traveler
06/10/2024
Clean & Modern
Clean, modern, and professionally run.
5/5
Excellent
Anastasios
06/07/2024
Nice hotel
5/5
Excellent
Xia
06/02/2024
Great hotel just bathroom fan is noise at night.
5/5
Excellent
Numan
05/29/2024
All good
4/5
Good
Francis
05/23/2024
Breakfast was really good! Otherwise comfortable and clean.
1/5
Conghui
05/20/2024
terrible
5/5
Excellent
Theresa
05/14/2024
Great
5/5
Excellent
Robert
05/13/2024
Great place to stay
All good. Pillows could have been firmer. I would have liked a foot stool but that was just me and tired legs.
Bar was a plus. Food choices could be improved.
5/5
Excellent
Julie
05/12/2024
Glad we stayed here
Great hotel. Everyone friendly. We took a gamble in the hotel restaurant and it was FABULOUS we had a really good meal. That was great because we were too tired to go find a place. Super convenient. Likely under utilized but it was a great experience. Breakfast also fabulous but we paid for it. It was worth it. Room needed a better vacuuming there was a chip behind the door. Otherwise. Would definitely stay again. Pillows a little squishy.
5/5
Excellent
Scott
05/10/2024
Great place to stay!!
Beautiful place. Staff and room were superb!!
3/5
Robert
05/07/2024
Drive thru Pa on way home from Maine
Older hotel room. Tv didn't work and had to be replaced. Old style coffee maker. Bathroom fixtures need replacing.
Good location, inexpensive, nice service at front seat and with engineer who replaced TV
5/5
Excellent
Carmen
05/06/2024
The hotel was very clean and the staff was accommodating. their restaurant/bar offered good options and was a great place to gather. I would stay here again if in the area.
1/5
Allison
04/27/2024
First bad Hilton experience
Front desk was extremely rude, snacks were told they were “free” up to 15$ and STILL charged me. I don’t normally have bad experiences at Hiltons, this is the first one. Waltham Hilton garden in, front desk woman on Saturday is horrible
1/5
Gina
04/23/2024
Horrible hotel
5/5
Excellent
Al
04/23/2024
I thought the staff and an outstanding job to accommodate us, especially Jasmine, the general manager. I was one of several adults chaperoning a school trip with over 80 kids. Jasmine and her staff were able to anticipate our needs and assist us at every turn.
Our plans were disrupted when my husband lost his phone upon arrival and Jasmine jumped into action to try to help us get it back and then to help us solve issues that came along with the missing phone. She was outstanding in her professionalism and a pleasure to meet and work with that
4/5
Good
Stephanie
04/19/2024
Property was clean and well maintained. Included parking was convenient. Pillows were not great and the bathroom lacked hooks but overall stay was good.
3/5
Deidre
04/16/2024
Nice that parking was free on site but my mini fridge wasn’t cleaned before I checked in. We found someone’s leftovers in it.
5/5
Excellent
Chelsea
04/15/2024
We stayed for easy access to Boston hospitals without Boston price. It was convenient and family friendly. Very clean. Great staff
5/5
Excellent
Patricia
04/14/2024
A
3/5
Verified traveler
04/08/2024
Noisy stay.
I acknowledge that my room was next to the elevator. That said, it was hard to sleep with the noise of other guest slamming door sounds frequently. There was also a lound humming sound in the hotel room not related to the AC.
If you have difficulty sleeping in loud environments this problably won't be the best place.
5/5
Excellent
Pamela
04/08/2024
Staff was very pleasant. Check in was quick and easy.
5/5
Excellent
Mary
03/31/2024
Clean, friendly staff
5/5
Excellent
Luis
03/29/2024
Family friendly and had a nice pool
5/5
Excellent
GLORIA
03/27/2024
very clean and spacious
4/5
Good
Alana
03/25/2024
Loved the space and the bed. Great bathroom and bathtub. Only issue was that many outlets in the room did not work.
1/5
Joan
03/24/2024
Clogged toilet, told to use the toilet in the lobby
5/5
Excellent
Bethany
03/23/2024
Easy comfortable and clean
5/5
Excellent
Wing
03/18/2024
Perfect
4/5
Good
Mahesh
03/17/2024
Good