4.2/5 Good
934 reviews
Amenities
4.1/5
Cleanliness
4.3/5
Comfort
4.3/5
Condition
4.2/5
Neighborhood
4.4/5
Service
4.4/5
Recommendation
91/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Christopher
02/03/2024
Enjoyed our stay.
2/5
Expedia Group verified review
Melanie
01/31/2024
The day time front desk staff were rude and un accommodating there were homeless sleeping at the pool
4/5 Good
Expedia Group verified review
Henry
01/27/2024
Nice staff, good facilities
5/5 Excellent
Expedia Group verified review
Clemente
01/25/2024
Second time here. We’re very satisfied.
3/5
Expedia Group verified review
N. Sharon
01/25/2024
Bed and linens were very good. Bathroom had only a light that included a fan that was annoying. Lighting in the room was too dark need more light options. Breakfast was good. Could not get a paper copy of the bill - they said because it was booked with Expedia. Stay was overpriced compared to other lodging nearby.
1/5
Hotels.com verified review
Lissette
01/21/2024
Horrible and disgusting
This is the most disgusting hotel that I’ve ever been in. It smells horrible the bathroom was dirty. And in poor condition. I ended up leaving and going to an other hotel. Nasty place.
3/5
Hotels.com verified review
Daniel
01/10/2024
Watch
The hotel is very nice. Watch your credit card statement because they have forgot to stop their $100 hold and it may end up a charge on the card
5/5 Excellent
Expedia Group verified review
David
01/09/2024
Room was clean, comfortable bed, air conditioning cooled the room down nice. Room service was excellent.
2/5
Hotels.com verified review
Jennifer
01/07/2024
Just not good
Computer problems to check ppl in but she was very nice. Got to our room and a lady was painting our room. It was just touch ups so fine but smelled like paint. We all have hives and spent the night itching. The bed looked clean but who knows we washing everything once we got home. Most uncomfortable bed and pillows by far. Regret booking this.
2/5
Expedia Group verified review
Elliett
01/07/2024
I booked this hotel for a one night stay. When we arrived, it looked decent from outside. The outside and lobby look and smell clean. The staff was pretty friendly. But when I got to my room I was a little disappointed because before I booked, I did read the reviews and they weren’t bad. The room smelled old and moldy. The bathroom wall clearly had mold too. Since we were only staying one night and I had brought a pillow and some blankets for the road trip, we slept on that. Definitely will not be staying here anymore.
5/5 Excellent
Expedia Group verified review
Esther
01/05/2024
Everything was perfect and the service was excellent!
5/5 Excellent
Expedia Group verified review
Toneshia
01/03/2024
The view is amazing. The place is nice and clean. They also have great breakfast
5/5 Excellent
Expedia Group verified review
George
12/31/2023
Clean and well organized. Good breakfast options. Clean rooms and daily maid service.
4/5 Good
Expedia Group verified review
Thomas
12/31/2023
Very nice accommodations. Great breakfast. Quick check-in. Didn't like the noisy fan in bathroom and lots if trouble with the tv remote.
5/5 Excellent
Hotels.com verified review
Børge
12/30/2023
Excellent hotel
We were met off a smiling staff and we got All the help we needed on our stay
5/5 Excellent
Expedia Group verified review
Pedro
12/30/2023
Very clean and comfortable
2/5
Expedia Group verified review
Christopher
12/29/2023
We came into the lobby at about 2:45 having been told earlier no check-in until 3. Several others were there as well as a police officer talking to the clerk. The clerk had issues finding our reservation, but eventually gave us a key to a 5th floor room. We saw another policeman holding his rifle when we stepped into the hall as his team arrested the occupant of a nearby room. Our room was not a studio as we had requested but decided not to hassle the poor clerk. We unpacked and set up our items and dressed to go out to an anniversary dinner. We returned and had started to eat some dessert when we were called by the desk to ask us to move to the correct room on the 2nd floor. The clerk implied we were at fault for the mix-up! My wife was so distraught she had a panic attack while we packed up and moved rooms with no sincere apology or help from the staff. The next morning, we went down to breakfast and two of the hotline bins were empty. When I asked about getting some eggs and sausage, the attendant was upset that I had interrupted her conversation with the desk clerk. The staff was not helpful or courteous for the remainder of our three-night stay. Very dissatisfied, we will NOT stay in that hotel again.
5/5 Excellent
Hotels.com verified review
Verified traveler
12/26/2023
Spent Christmas Eve and Christmas morning with my children. It was great having breakfast and so many options to choose from convenient laundry service right there if needed it little ones things happen super comfort family fun loved it.
5/5 Excellent
Expedia Group verified review
Rita
12/22/2023
This hotel is located in a convenient area near downtown Travares and Mount Dora. The breakfast was delicious and love the variety. The only suggestion for breakfast is to make the decaf coffee stronger. The room was comfortable and cozy. The whole hotel was clean and safe. Parking was located near the entrance. Thank you for the awesome experience.
5/5 Excellent
Hotels.com verified review
Keila
12/11/2023
Great experience!!!
Excellent location, check-In and check-out process very easy and smooth. Clean. Breakfast was awesome and the serve ladies very kind and friendly! We definitely will stay again... soon!
5/5 Excellent
Expedia Group verified review
Michael
12/07/2023
Tamara was a great help
5/5 Excellent
Expedia Group verified review
Terrance W
12/06/2023
Had an issue checking in: Orbitz sent my reservation with my wrong name. It was corrected at the hotel, hope you (Orbitz fix it on your end).
2/5
Hotels.com verified review
Anna
12/05/2023
Fire alarm went off twice around 1 am with no explanation
5/5 Excellent
Expedia Group verified review
Walter
12/04/2023
All the ladies at the desk were friendly and bubbly.
3/5
Expedia Group verified review
Carey
12/03/2023
Room was not as clean as an 8 star rating would be expected. Found a lot of hair in beds and in bathroom, as well as the bed skirt had some stain markings on it. The air conditioning unit had a strong mildew smell that was unpleasant. Maybe other rooms are better than the one I had but I would not personally stay at this location again.
4/5 Good
Expedia Group verified review
Cathy
12/02/2023
This was a great property for its price. Very clean, comfortable accommodations, and breakfast was very nice. We will definitely stay here again when in the area.
5/5 Excellent
Expedia Group verified review
Nancy
12/02/2023
Great staff at checkin.
5/5 Excellent
Expedia Group verified review
Hugo
12/01/2023
The Tram was very polite helpful great price near downtown Mt. Dora warning driving servoces end early in this area so I recommend driving your vehicle if you plan to stay out late
3/5
Expedia Group verified review
Nidia
11/27/2023
They didn’t have water bottles on vending machine if they had any, bad Oder coming from rug from hallway and room. Very noisy
2/5
Expedia Group verified review
Jose J
11/27/2023
We got our Room key, when we get there it wasn’t clean so we had to go back and ask for a different room. Room stink so bad. It had a dog smell but a dog you have not washed in a long time. I had to ask the room attendant for women thing. She gave me a plug in, but that didn’t help at all. It was not her fault. Since the hallway smelled the same.
3/5
Expedia Group verified review
Rictoria
11/24/2023
The convenient to hospital and my husbands facility.
5/5 Excellent
Expedia Group verified review
BARRY
11/24/2023
Good location
5/5 Excellent
Hotels.com verified review
Michael
11/21/2023
Very clean and comfortable. Parking is convenient.
3/5
Expedia Group verified review
Edward
11/19/2023
Stayed here 4 years ago and it seemed much cleaner then. This time, both of our rooms had a “smell “. The first room reeked of urine so they moved us to a new room. That one smelled of mold or mildew. The chair in the room looked like they got it off the curb somewhere and in the morning there was water leaking from the bathroom floor, from either the shower or toilet. The bed linens were clean though!
5/5 Excellent
Hotels.com verified review
Jennifer
11/16/2023
Weekend Adventure!
The staff was amazing and so helpful!!! This hotel was a short trip to downtown Mt Dora.
5/5 Excellent
Hotels.com verified review
Jolie
11/14/2023
A positive stay
The lady at the desk was super nice and super cool. The room was clean and smelled clean. Jacuzzi worked great and water was hot. The comforter was clean but lots of rips in it. I found an old contact lens in the sheets. The shower bar is rusted and needs to be changed out.
5/5 Excellent
Expedia Group verified review
Brian
11/10/2023
👍
5/5 Excellent
Expedia Group verified review
Julia
11/06/2023
We only stayed for one night while we were passing through the area. Check in was simple, staff was friendly.
4/5 Good
Hotels.com verified review
Dawn
10/31/2023
This property needs some major renovating.
2/5
Expedia Group verified review
john
10/29/2023
Garbage around the entrance all 3 days
4/5 Good
Hotels.com verified review
Theodore
10/23/2023
The room was clean and comfortable. Could not get Wi-Fi on th ethics floor even though the front desk said they had rebooted the system several times
4/5 Good
Expedia Group verified review
BJOERN
10/16/2023
Easy to find the place. Pretty close to Mt.Dora.
4/5 Good
Expedia Group verified review
Louise
10/15/2023
quiet , nice breakfast but the coffee not that great
2/5
Expedia Group verified review
LIDA
10/13/2023
The room smelled like mildew. The staff only changed the sheets once in 8 days and did not clean the bathroom. Then I was charged federal taxes as well as state taxes
1/5
Expedia Group verified review
Kwame
09/26/2023
Never again
1/5
Expedia Group verified review
Tyre
09/23/2023
They need to take up them floors and clean them . It shouldn’t be no way it smell like at all ! That heavy water is very close to black mold . The room was so stuffy you couldn’t even breathe . They really need to replace them floors and the suites are falling apart
3/5
Hotels.com verified review
Kris
09/22/2023
Soso
This stay was fine. The biggest issue is that the beds are very uncomfortable and the pillows are extremely old. The breakfast is very boring.
4/5 Good
Hotels.com verified review
James
09/05/2023
Florida
Was just there to sleep and eat breakfast
5/5 Excellent
Expedia Group verified review
Scott
08/30/2023
What a great hotel! Price was right now. The room was great, the only bummer was only one elevator was working. Breakfast was a plus.
2/5
Expedia Group verified review
Paul
08/21/2023
This hotel is below average. Only one elevator works and is incredibly slow. At night the woman working the desk was clearly either drunk or on some sort of drugs and slurring her words really bad and kept bringing people that didn’t appear to be staying there all over the hotel near the vending machines for some reason. There was a lot of drunk and what appeared to be either drug addicts or homeless people in the lobby in the middle of the night and just gave off a very very poor and unsafe atmosphere.
5/5 Excellent
Expedia Group verified review
Dawn
08/21/2023
The staff was friendly and helpful. The breakfast was great. Priced just right!
3/5
Expedia Group verified review
Casey
08/20/2023
Had an unpleasant interaction with the front desk on checkin, they clearly were making no effort in their job
5/5 Excellent
Expedia Group verified review
Kimberlyn
08/18/2023
i chose this hotel because i have 2 small dogs. Turns out, i didnt bring them but Im happy with this hotel choice and would stay again. Great sleep, comfortable and quiet. Slept through the breakfast service so made coffee in the room.
1/5
Expedia Group verified review
Elias
08/17/2023
We traveled a long way to get to an event for my son’s basketball camp. We got to our room we noticed a really bad smell. Then we realize the rug was soaked and wet. I called the front desk complained. They told me they shampooed the rugs and couldn’t move me to a different room. We were at the basketball camp all day for those two days and when we wanted to rest we had to stay in a smelly and wet floor room. The staff were nice but couldn’t do anything to help.The pool was also closed.
2/5
Expedia Group verified review
Svetlana
08/15/2023
The front desk lady was on her phone when I’ve walked in to check in and I had to wait till she finished . I am not satisfied at all!
4/5 Good
Expedia Group verified review
Scot
08/12/2023
Na
4/5 Good
Expedia Group verified review
Alejandra
08/10/2023
It’s a good hotel and central to main highway
5/5 Excellent
Expedia Group verified review
Nola
08/09/2023
I was greated pleasantly
3/5
Expedia Group verified review
Brittany
08/09/2023
Lots of loitering in the parking lot at all hours of the night. Room was not very clean and had a awful smell.
4/5 Good
Expedia Group verified review
Jeri
08/07/2023
The 24 hour coffee station.
3/5
Expedia Group verified review
RAFAEL
07/26/2023
I've had stayed at this property before. The staff is great, but the rooms need upgrading. Smelly and musty. Thought I might get sick if I extended my stay. Great location though.
4/5 Good
Expedia Group verified review
Andrea
07/25/2023
Limited selection in vending machines.
3/5
Hotels.com verified review
Verified traveler
07/18/2023
Hard bed, moist sheets and Pinesol Concentrate!
Room smelled of overpowering pinesol concentrate, hotel was in rough shape and beds were super hard on top of a literal metal box. We found the sheets to be moist after they cleaned the room which we only assumed was due to mold/mildew in the room. Hot water took atleaat 10 minutes to come on with the worst shower head/pressure Ive seen at a hotel. No TV remote was found in the room when we checked in, after a call to the front desk they found one and brought ut up quickly. Would not stay here again, especially not for the price per night!
5/5 Excellent
Expedia Group verified review
rachel
07/08/2023
Staff was friendly , facility was clean , breakfast was very good many options will definitely stay again
4/5 Good
Expedia Group verified review
R.
07/03/2023
The only complaint was the bottom sheet did not fit the mattress and kept coming off.
5/5 Excellent
Expedia Group verified review
Carlos
07/01/2023
Staff
5/5 Excellent
Expedia Group verified review
John
06/29/2023
Very nice
5/5 Excellent
Hotels.com verified review
Ricardo
06/26/2023
The breakfast was huge. It was great. Chocolate Chip cookies upon arrival. Service was courteous. The rooms were clean and comfortable.
5/5 Excellent
Expedia Group verified review
Stephanie
06/20/2023
Good place to stay while visiting family.
5/5 Excellent
Hotels.com verified review
Malisa
06/19/2023
The staff was very friendly and helpful. A great location easy to find and get in and out of.
4/5 Good
Expedia Group verified review
Wayne
06/19/2023
Check in staff were not friendly. I felt like i was interrupting
4/5 Good
Expedia Group verified review
Tricia
06/14/2023
The jet tub drain plug was not working. One of the pillows had a spot on it that looked like dried blood. For the price I paid for room with a jetted tub I expected a little higher standards..
3/5
Expedia Group verified review
Wendy
06/13/2023
Our room smelt musty and rugs were wet. Also didn’t feel safe it parking lot . People doing drugs.
4/5 Good
Expedia Group verified review
Nicolau
06/13/2023
It was okay the hotel seemed a bit dated. Staff was very friendly, they had a great breakfast Buffett. The door to the bathroom was too large for the space, had a hard time getting in and out but overall the room was okay. Maybe they should hold off on the fabuloso cleaner it was too strong and kept smelling it all over the place.
5/5 Excellent
Expedia Group verified review
Fabricio
06/11/2023
Excelent
3/5
Expedia Group verified review
William
06/02/2023
Neat and convenient.
3/5
Expedia Group verified review
Joseph
05/29/2023
Well the ice machine and the vending machine on the floor did not work, the exhaust fan in the bathroom did not work. The bed had plastic Mattress cover, that was hot and uncomfortable to sleep on….. JDC.
3/5
Expedia Group verified review
Lory
05/27/2023
The rug was wet, property poorly maintained and dated. Staff were professional and kind!!
4/5 Good
Expedia Group verified review
Delio
05/22/2023
Good
5/5 Excellent
Expedia Group verified review
Thomas
05/08/2023
Booking the room was difficult, two calls didn’t get it done so went to third party agency. But I am rating this high because they are back to cleaning the room like the good ole days before covid
3/5
Hotels.com verified review
Doug
05/04/2023
Room was ok
Price was ok, room was ok, don't like killing bugs in my room though.....
4/5 Good
Hotels.com verified review
Gerald
05/03/2023
Comfort Inn review
The rooms were clean and sanitary. Hot water was hot and you didn't have to wait for it to warm. Very pleased with this property and I didn't see one roach!
1/5
Expedia Group verified review
kassey
04/27/2023
Itched all night long woke up with welts only to find bedbugs were in our bed. front desk and corporate didn’t seem to care too much. I would stay away from this hotel.
5/5 Excellent
Expedia Group verified review
RICHARD
04/15/2023
Clean room. Clean building. Good breakfast. A
4/5 Good
Hotels.com verified review
Marsha
04/13/2023
Sisters Trip
This is an average hotel. Good valve for what you pay for. Nice lobby area and pool area.
5/5 Excellent
Expedia Group verified review
Doris
04/11/2023
Great hotel
5/5 Excellent
Expedia Group verified review
Charles
03/31/2023
Clean quiet and friendly staff. Breakfast was awesome and love the cookie treat at the end of the day. Clean and sanitized 😃
5/5 Excellent
Expedia Group verified review
Jimmy
03/29/2023
Staff was very helpful and friendly. The entire property was clean and well maintained
2/5
Expedia Group verified review
Ingrid
03/29/2023
The room was great, and the staff was friendly. I would have rated this hotel a perfect 10. However, we had made reservations via expedia for a specific price. The hotel charged me DOUBLE the price I made the reservation for.
5/5 Excellent
Expedia Group verified review
Michael
03/22/2023
Every staff member I crossed paths with were just very friendly polite and were eager to help me with dinning shopping and even a ice cream on parlor
3/5
Hotels.com verified review
Carol
03/21/2023
NOT VERY HAPPY
Our check in was wonderful. The gentleman at the front desk was very cheerful and pleasant. Our room was definitely outdated and unfortunately we had 2 big Cockroaches or as people like to call them so they don’t sound so awful Palmetto Bugs in our Bathroom that my husband got rid of. It ruined me! We have travelled for years and stayed in the South at many Hotels including the Comfort Inn and never seen a one Palmetto Bug. The front desk Manager tried to tell us that we are in the South so we should expect to see them. No we do not need to expect them is my response.
2/5
Expedia Group verified review
Terry
03/10/2023
Hotel was convenient to the family we were visiting and easy to find. The breakfast was okay with several options of cold and hot items. Unfortunately, this room was not the cleanest, sheets did not fit the bed, small and uncomfortable pillows, bathroom shower had a horrible design.
2/5
Expedia Group verified review
Ralph G
03/08/2023
This hotel was horrible! Shady characters hanging out there. The room was disgusting. The pot smoke was overwhelming. The breakfast workers were amazing. This hotel needs some serious holy water.
5/5 Excellent
Expedia Group verified review
AIDA
03/03/2023
Excellent stay. I will repeat it.
4/5 Good
Expedia Group verified review
Carol
03/02/2023
The exhaust fan in the bathroom goes on when the light goes on. Very annoying
4/5 Good
Expedia Group verified review
Tippawan
02/28/2023
The property was fine, clean with a good staff! They need to buy new TVs and improve their cable reception! In this day and age, watching an antiquated TV with poor reception is unacceptable!
3/5
Expedia Group verified review
j
02/22/2023
That expedia did not include my aaa discount so it costs more. Expedia is misleading.
5/5 Excellent
Hotels.com verified review
Olivia
02/20/2023
Satisfied guest
The stay was a nice, comfortable and spacious room. We enjoyed the breakfast as well.
3/5
Expedia Group verified review
Christine
02/15/2023
When I arrived the window didn’t have any privacy curtains, the sheer curtain had black stained dots on it, the bathtub had pubic hairs in it, I had to go to the reception desk to get the privacy curtains which I did get, I stayed 2 nights and each day I was there I had to go get they room key reswiped because I got locked out each day
4/5 Good
Expedia Group verified review
Ken
02/14/2023
It was clean and quiet very enjoyable.The breakfast was good