2/5
Andrew
02/22/2025
Definitely not as nice as it appears online.
4/5
Good
Miguel
02/21/2025
Good room for a good price! Clean which is most important to me
5/5
Excellent
Taylor
02/16/2025
Very friendly at check in made me feel I chose the right place to stay offered a different room upon checkin if mine wasn’t to my satisfaction which I have never been offered before this time so very satisfying on my end!
5/5
Excellent
Pedro
02/13/2025
10/10 every thing
5/5
Excellent
Rob
02/12/2025
Not fancy but very utilitarian
4/5
Good
Rob
02/12/2025
Easy and reliable place to stsy. No fancy but very functionsl and dependable.
2/5
Randyl
02/07/2025
Lots of wear and tear on every surface. Doesn’t feel like there's enough upkeep. Staff were friendly and helpful. Thank you
5/5
Excellent
Marvin
02/03/2025
Great service
2/5
Rodrigo
02/03/2025
It was a nightmare my stay at this hotel.
5/5
Excellent
Donald
01/27/2025
A
3/5
Jaythen
01/26/2025
Got there and they put is in a room that already had people in there. We went in and there was a family in there. Got another room with a smaller bed and slept uncomfortable
5/5
Excellent
Shannon
01/24/2025
Liked it
3/5
N V S Gowtham
01/19/2025
Good room . Everytjing else is average
3/5
Mark
01/05/2025
The staff is personable and pleasant
3/5
Mark
12/30/2024
Bed was dirty and i had to change the bed sheets myself
3/5
Verified traveler
12/28/2024
Overall just okay
Overall an okay stay. Kitchenette and full size fridge was very helpful. We stayed on 2nd floor but it had this weird odor like of a dirty litterbox and lots of trash upon exiting the elevator. (Its been a few weeks so I’m hoping its better) But we just needed a quick place to stay so we werent super nit-picky.
5/5
Excellent
Mark
12/26/2024
It is very clean
5/5
Excellent
Bill
12/22/2024
Friendly staff
5/5
Excellent
Carrie
12/21/2024
All of the staff were friendly and very helpful
1/5
Verified traveler
12/16/2024
Not tecommended
Floor was filthy. Door to room had to be pulled to close tightly. Bathroom door would not stay closed.
5/5
Excellent
Robert
12/13/2024
Nothing fancy but good value. We’ve stayed here multiple times.
5/5
Excellent
Joseph
11/23/2024
Jfyni
1/5
Fabricia
11/10/2024
Very badly maintained
3/5
ROBERT
11/04/2024
There was roaches in my room, noisy from other guest walking their dog, loud chatting, running around kids.
3/5
Lindsay
11/02/2024
The good: the room was clean and comfortable. If you're need a room with small kitchen, this has it.
The not so good: The air in the building was stale and windows can't be opened. One of the light bulbs in the room was out. The bedside alarm clock didn't work.
3/5
Nicole
10/27/2024
It was a good night. Although around midnight loud people walking the halls. The bathroom wasn't the cleanest and they only give one 2 oz bottle of shampoo no conditioner and a bar of soap. Also although it has a kitchenette no bowls plates glasses or cookware available.
3/5
Katherine
10/24/2024
The property was okay but not as nice as I anticipated. My biggest concern was when I left this morning @ 6:30 the lobby was unstaffed and the outside lighting was not on, very dark and unsafe.
Room: outlet in bathroom doesn't work, I tried to reset GFI but no luck. Handle on entrance door needs attention. .
5/5
Excellent
Karl
10/24/2024
Quiet property, friendly staff.
4/5
Good
Aaryn
10/22/2024
Room was super spacious
1/5
Shanmugaraja
10/21/2024
Worst service and rooms
3/5
Brian
10/20/2024
Could be cleaner
2/5
Shusil
10/20/2024
Not clean, hairs all over the bed! Bathroom was not cleaned as expected.
1/5
Stephen
10/17/2024
Unfortunately I checked out less than 30 minutes after I’d checked in. There was a notice about upcoming pest control in the room key access. Upon entering the room, there was a foul odor. Turned out the garbage cab was full to the brim which caused the bad smell. The mgr & I sprayed the room with linen-scented air freshener. Then I had to get a tv remote control from the front desk. Upon returning to the room I found other dirty areas so I decided to leave and booked another hotel room at the nearby Double Tree
1/5
Verified traveler
10/16/2024
Absolutely terrible room condition
Horrible service and cleanliness
Took forever to fix a clooged sink
Would never stay here again
It should be closed down
1/5
Carolyn
10/15/2024
Check in was difficult. Poor training. Welfare hotel is worn and decrepit. Shower valve was replaced with a bolt and screw. Night stand was missing a drawer. Screw sticking out of wall next to bed. Missing couch, dishwasher and dishes. Paint in room was scuffed and scraped on walls, door and vanity. Breakfast was a cellophane wrapped muffin. Absolutely disgusting for the price paid.
4/5
Good
Junko
10/13/2024
The room was fairly priced compared to hotels in Boston. The room was clean and comfortable, and there were enough towels, but the blanket was so thin that we were freezing. More pillows would have been nice since the pillows were thin also.
1/5
Ann
10/13/2024
Dirtiest place I have EVER been.
Hands down grossest place I’ve ever seen in my life, I left immediately and can’t get a refund bc I didn’t tell front desk, I had my one year old with me and was not going to let him hang out in this unsanitary place longer than he had too, I had to make immediate accommodations due to the poor conditions of this hotel and it’s a shame I had to be penalized for putting my family in front of a disgusting corporation. There were also at least 3 smoke detectors going off for a new battery change, I have footage walking down the hallway where you can hear it, but am unable to upload it. Most disgusting place I have ever seen, i pray they get shut down, I have called the health and fire department regarding the issues. Ryan is the manager and fails to maintain these declining maintenance, which should be of regular concern. It is obvious that the manager and workers do not care for this property.
1/5
Ryan
10/13/2024
The sink and the tub did not drain, the GFCI outlet in the bathroom did not work. The handicap railing in the shower was falling out of the shower wall. There were stains on the desk chair. The floor was fairly dirty throughout the entire room. The tub faucet was malfunctioning. The light in the bathroom fan didn’t work. The curtains don’t close all the way and leave a gap where you can clearly see into the room. There was cat litter on the counter next to the front desk. The lady at the desk was very polite and helpful though.
2/5
Kaitlyn
10/12/2024
We got there late and there was no one at the front desk. You had to call to get someone and they did eventually show up. She was very friendly when she came out. The room itself was not very clean. The bathroom looked like it had just been wiped down and smelled like mold. When we pulled out the couch the mattress was so dirty. There was no protective cover and underneath the couch hadn’t been cleaned in what looked like forever. There were no sheets and bedding for the pull out so I had to go out and find some. There were no utensils or pots and pans as the advertisement stated. The breakfast was nutrigrain bars and prepackaged muffins. The Saturday when I got up at 7:45 there were no bars and about 4 muffins left. The two people at the front desk didn’t seem to notice or care as they were talking about car issues. You get what you pay for I guess but I have stayed at other extended stays and have not had it be this bad.
2/5
Verified traveler
10/11/2024
Ok I guess, if you're on a budget
My son wanted to sleep in the car. Stains on the couch, bathroom door off a hinge, mold all over the wall and ceiling in the bathroom, bed and pillows were hard, bed had a broken dip in the middle, low water pressure, bugs crawling to what must have been a hole in the wall behind the cork board, dust buildup in the corners so not properly cleaned, full size fridge was clean though
1/5
Kip
10/10/2024
You need to take this hotel down
3/5
Verified traveler
10/10/2024
GFI circuit was non-functional and wasn't fixed when requested. Only one waste basket in entire suite. No low-level cleaning was done after first night. There was no ice available in entire motel.
2/5
Sara
10/08/2024
The staff was great. Very helpful. But the hallways and front we're filthy. The room was ok, cleanliness. The hotel really needs an upgrade. The key machine wouldn't work when we got here but the front desk clerk made it work after awhile. She had to let us into our room though. They're was no breeding for the pull out sofa. We asked for assume and she was able to give us sheets and a blanket but no pillows. We finally got one the next day. It was nice that we could bring our dog but the hotel really wasn't great in a lot of ways. And I've seen other reviews. There's a lot of answers that they will fix these issues but obviously not a lot happening. I wouldn't go here again.
1/5
Danielle
10/04/2024
This property is in horrible condition. The bed sheets were stained, the kitchen was filthy, the shower had mold. The entire facility smelled of cigarette smoke and mold.
1/5
Emma
10/04/2024
I felt unsafe. I woke up numerous times to a pounding on my foor
2/5
Michael
10/02/2024
Um... Not Great
Overall, a pretty dirty hotel. Elevator needed cleaning inside and the handprints all over the metal elevator doors really could have been polished off. In the room there were little white specks all over the floor that needed to be swept. There were stains on some of the fixtures. The sink was cracked and bonded back together with some off-color bonding. The iron had two holes at its base, so when I didn't see the holes, filled the iron with water, and went to use it, the water came pouring out all over the place and I could not get any steam. The lights, both overhead and lamps, were all bright fluorescent (or LED) white lighting so there was zero atmosphere. It was lit like a bus station restroom. One of the lamp shades by the bed was so crooked it looked like it was nearly off. (That last thing is pretty minor, I admit.)
I can count on one hand the number of hotels that I have been a little squeamish about sleeping on the bed. Add this one to the list.
I only encountered one staff: the front desk person. I had to wait about seven or eight minutes before she showed up. She was friendly enough.
This is the first time I have ever reviewed a hotel online. That should tell you that I felt strongly enough about this one to actually write this.
1/5
CHARLÈNE
09/29/2024
Service minimum, vieux mais correct pour 1 nuit
Nous avions 3 oreillers pour 4 personnes et le front desk n’en avait apparemment plus à nous donner… dormir sans oreiller??? pardon?? et le lit canapé des enfants n’était pas fait et n’avait ni drap ni couverture : nous avons du en demander, l’employé nous a donné un grand sac poubelle avec les draps et nous avons du faire le lit nous memes… service minimum!!!
La moquetté était dégoûtante (pieds noirs…)
1/5
Michelle
09/28/2024
Sign says “smoke free”. Smells of smoke in lobby and stairwells. Rooms smell musty and of dirty towels/feet. Terrible beds. Thin walls. Could hear the person next door snoring through the walls. Shower didn’t drain.
1/5
Coreen
09/28/2024
They didn't have a room for me after accepting a reservation!
5/5
Excellent
Mary
09/27/2024
Nice helpful staff and clean room
1/5
Scott
09/23/2024
No vacancy
Arrived and was told that they had been sold out for over 2 weeks. I don't know why Hotel.com let me book and prepay but fortunately my money was refunded. I arrived late after working 3 hours away from home and just wanted to shower and sleep, instead I had to drive home.
1/5
Kristen
09/23/2024
The toilet in the room did not flush no maintenance available to fix problem, no other room available to switch us to. Room was very dirty! Looked like it had not been cleaned in weeks dirt on the floor stains on floor. The hallways smelled like marinjuanna in non smoking the hallways are extremely dirty. Just not s good place right now maybe if their housekeeping issues get fixed it might be better . However friendly staff
1/5
Samantha
09/22/2024
We didn’t get the room we were suppose to have from my reservation. The key cards to the room kept not working. We had to get them fixed multiple times. Also there were dogs barking till almost 2 am one of the nights we stayed. Roaches everywhere on the walls in the bathroom. I had found two roaches on my body. My fiancé killed 3 bugs while we stayed there. And the police were in the parking lot doing an arrest and search the second night we stayed. My fiancé and I are very upset from our stay. We would very much like a refund of some sort.
2/5
Oksana
09/22/2024
Nothing
3/5
Andrea
09/20/2024
This stay was a good value for the price. The bed had a very squishy top layer, but there was not enough support underneath. One of the lights next to the bed didn’t work.
3/5
nathan
09/18/2024
Roaches in the room
1/5
Leslie
09/18/2024
we arrived and was promptly told that they had no more rooms and that our reservation didn’t matter. we drove 4 hours to this hotel for an early morning surgery. we were left scrambling to find a place and didn’t find one until almost midnight and it put us hours away from the hospital that the surgery was scheduled in. The staff was just like oh well. nothing we can do. They have over sold us. But yet the entire time we were looking the hotel kept coming in search as having rooms available.
2/5
Manita
09/15/2024
Sticky floor and stinging
4/5
Good
Aaron
09/15/2024
Decent night stay and very helpful and friendly staff!
1/5
Logan
09/15/2024
The room had multiple holes in the wall that were patched with mud, never painted over & looked terrible. The lobby was filthy with debris everywhere on the carpet. Got 1 small circle of soap for the two of us in our room. Our toilet didn’t flush. Oh and I saw 3 bugs in the bathroom. If I could give it zero stars, I would. I’m so furious I wasted money on this place.
2/5
Nadine
09/14/2024
No one at front desk on arrival. Front desk, elevators, corridors were dirty. There was mold in my bathroom. Problem getting tv in room to work. Staff made effort to be accomodating after complaints
1/5
Chanel
09/09/2024
Very old, raggedy, and outdated. Bathroom vanity was missing a drawer. Bathroom door was broken luke someone had kicked it. Whole hotel needs remodeling.
1/5
Jessica
09/07/2024
Natalia, at the front, kept telling us it would be several hours for a comforter and blankets. The room, as advertised. Was supposed to have a pullout couch for my daughter. Not only was it a regular couch, there were no linens for her. I called at 5 was told it would be hours, then again around 7:45. We gave up. Never got any linens. She also kept he on hold for 15 minutes when I called to try to get connected to my room citing “busy with guests” however I could clearly see the phone just off the hook while she was alone. I was in the parking lot. The service was otherworldly in that I’ve never experienced such hostile staff at any stay. And the hotel is filthy. Walking through three is trash and debris in the hallways. What looks like a prison yard in the back. Very unhappy. Thank god it’s only one night.
3/5
betty
08/31/2024
Nothing Elaborate just the basic!
We stayed here because it was close to family members and not knowing the area thought it looked like a good choice. The room had a fridge that did not work, hot plate, microwave, mini kitchenette but no cutlery, pots, dishes, etc. as you have to ask for them because of sanitary conditions, no mention of this at check-in but these were thankfully not required. Someone had tidied the room and changed the linen and towels and the bathroom and kitchen had also been cleaned to a point but the room had an old carpet in the living space and it was burnt and had not seen a vacuum in awhile, there were crumbs on the coffee table and desk. There were no light bulbs in a couple of the lamps. It appears that some people may live there on a temporary basis and also a hub for construction workers as well. Nothing really around this area as mostly a commercial area but a good restaurant around the corner "Owen O'Learys" food was good and priced reasonably. Breakfast was coffee, tea or coco, granola bars, oatmeal and muffins.
Ran out of everything by 8:15 and it was to be available until 9:00. The receptionist was cheery and pleasant. Okay stay for a night!
5/5
Excellent
Carlos
08/31/2024
Great area and service.
4/5
Good
Elizabeth
08/28/2024
A few things about this place. We stayed here for a week and here is what I found, pros and cons.
Pros -- the area was quiet, and safe
the staff was very friendly
the room was mostly clean, there were some spots on the wall and the lampshade on the right side of the bed was dirty.
The bathroom was clean and when we asked for fresh towels they were provided.
The fridge worked great.
The wifi worked well for what was needed.
Cons (please note I didn't notify the staff of these issues as they weren't deal breakers and once we find out, we were already settled in our room)
The microwave did not work.
you do have to request kitchen items
there was an outlet that was not functional, which did make one lamp not work.
They advertised outdoor cooking options, but there were none.
They also advertised a business room, which I was informed was closed.
The laundry is reasonably priced in comparison to the surrounding area, but there is no seating in the laundry room to keep watch over your items.
I would probably stay here again, as the price was pretty ok.
1/5
Amanda
08/26/2024
You get what you pay for
Pay the extra money for something that doesn’t smell like cigarettes.
Where the front desk knows what customer service is.
We didn’t even spend the night, just drove home bc it was so bad
1/5
Scott
08/24/2024
Would never stay there again it smells disgusting also a rodent issue
4/5
Good
Nicky
08/23/2024
Really basic. Good room. Breakfast was really not much to talk about
2/5
Jason
08/19/2024
Roaches in my room
2/5
Paul
08/16/2024
Plumbing Is Shot !!!
The plumbing in the bathroom was terrible!!! The tub would not drain while we showered! The sink would not drain at all. I guess because the toilet flushed we should have been happy. THE ROOM #323 should not be allowed to be rented unless plumbing is repaired.
2/5
christine
08/12/2024
The room smelled , not very clean
5/5
Excellent
Katie
08/07/2024
Was great for a quick weekend stay.
5/5
Excellent
Lindsay
08/06/2024
good
2/5
Julia
08/04/2024
Room was dirty, smelt like cigarettes. Bathroom had hair balls all over the floor. Wash cloths had dust on them. Only one plastic cup was left at our bathroom sink, two wrappers were hidden underneath it. The room was definitely not thoroughly cleaned.
5/5
Excellent
Gracy
07/29/2024
-^-
Was amazing staff was great help
3/5
FRANK
07/29/2024
Nice place, but….
We were only there for about 9 hours. It was comfortable and clean. Our only issue was that the lavatory drain was painfully slow, couldn’t wash up easily because the sink filled up quickly with used water. It’s unsanitary! We reported it to the front desk upon checkout, and did receive an apology. She did fill out a maintenance form to rectify the issue.
1/5
Anthony
07/26/2024
Smelled really bad
3/5
Warren
07/22/2024
Room had cobwebs and masking tape on the bathroom door, which closed poorly
1/5
Alicia
07/22/2024
The only thing that was positive about this experience was the nice lady at the counter. We entered our room, and it was absolutely disgusting. The mattress to the couch had blood all over it, almost like someone had been doing some serious drugs on it. The floors had not been swept let alone washed. There was Mildew all over the shower. The toilet was brown. There were Pills of some sort in the drawer. A homeless guy was cooking on the outside grill. This place needs to be completely shut down and redone or CLOSED. Noone should have to stay a night in a place like this, especially for the 300.00 a night they were charging that day. We could not stay there, and they didn't have another room available, therefore we had to continue on back to North Carolina!!! WITH NO REST AT ALL. I did get a refund, but it was at a cost of use having to drive through the night home. DO NOT STAY AT THIS PLACE.
4/5
Good
J
07/21/2024
Needs cleaning in the hallways. Quiet area.. hotel was cleaned before checking in
1/5
Bryan
07/21/2024
there was a bedbug infestation in our room
1/5
Adam
07/20/2024
Not for me
Dogs barking all the time, fridge sounded like it was going to blow up, toilet ran all night. Had to move rooms due to noise from animals. Not going back
2/5
James
07/18/2024
Not much positive I can say besides staff were nice enough. Room was filthy. Dead bugs under the bed. Old food left in fridge and cupboards. Hallways smelled horrible. Won’t be returning to this brand.
2/5
Esme
07/14/2024
Not clean and I was uncomfortable the whole stay. I don’t recommend this place the location is also extremely inconvenient
4/5
Good
Steven
07/14/2024
Suite ok need cooked breakfast
3/5
yingbi
07/13/2024
I like the kichen abd space. But the pillow was dirty.
1/5
Rishi S.
07/12/2024
The hallways were never vacuumed over eight days. I saw two cockroaches.
4/5
Good
Salem
07/10/2024
Un hôtel correct. Le studio est spacieux.
2/5
Chelsea
07/05/2024
Hallways smelled like cat pee
4/5
Good
Steven
07/01/2024
Breakfast good but could have a cooked to order breakfast
5/5
Excellent
Bruce
06/19/2024
The staff was wonderful. Asking all the time if we needed anything. Checking on how we were. And we saw many times where management was making sure staff was ok. Really cared
4/5
Good
Verified traveler
06/13/2024
So for it's fair. Some of the staff is great. Too many people doing things that they shouldn't be doing in the public areas like smoking blunts/joints
5/5
Excellent
SB
06/12/2024
The friendliness, welcoming, helpfulness and efficiency of the check-in: ALL a very "positive" check-in led by "Maria".
1/5
Magesh kumar
06/11/2024
There was a water clogging in sink and it was never resolved until I checked out. Even after repeated reporting.
3/5
Stivenson
06/05/2024
It smell like smoke in the room and the windows barely open
1/5
Nikkion
06/04/2024
Like nothing
1/5
Curtis
06/03/2024
The room had so many roaches in there I was very upset I would never stay there again. They need to do better no one wants roaches all over their clothes and bed when they sleep.