5/5
Excellent
Robert
02/23/2025
Staff was friendly, room was clean and quiet, bed was very comfortable. I would definitely come back to this hotel!
3/5
Jorge
02/19/2025
Nice for a fast stay
A lot noise in the corridor
2/5
Heather Mae
01/27/2025
Clean Sweep
I ended up having to switch my room three times because the beds were not clean. There was hair and animal fur on some of the beds. One of the rooms was unswept. The third room was better, but all of them were first floor rooms.
5/5
Excellent
Robert
01/05/2025
No comments
4/5
Good
Jennifer
12/31/2024
Pretty decent stay
The room was clean but very obviously worn and had old appliances and broken plastic on the fridge. The breakfast had a lot to choose from but wasn’t very good quality. The guy at the front desk was very friendly and helpful.
4/5
Good
Gregory
12/27/2024
The hotel was safe and comfortable. Good breakfast. Nice staff. Had some maintenance issues in our room with faucet and TV Remote.
5/5
Excellent
Rodney
12/15/2024
Great
5/5
Excellent
Jesus
12/14/2024
The room was really nice.
1/5
Melissa
12/09/2024
Got in room late because of long trip. Finally get settled in and noticed it was barely cooling so I asked for a fan to help cool it down quicker said no fan but they could move us. I’d already bathed and MIL was already in bed so we hoped it would eventually cool off. At 12:30 grown men across the hall were running and laughing outside their room so I told them we were trying to get some sleep. 10 minutes later they slammed their door 3 times Wake up at 5:00am burning up. It’s 74 in here. Would never recommend this place. Beds are too soft.
4/5
Good
SUSAN
11/12/2024
Comfort Inn Pensacola
The breakfast was adequate. There was cereal, instant oatmeal, hot items, yogurt, milk, coffee, and fruit. I would have liked some whole wheat bread instead of white bread to make toast. The gym was fine. I used the treadmill. The grounds were clean and the location very quiet. We enjoyed our stay.
5/5
Excellent
Glenn
11/04/2024
Great breakfast. Friendly Staff. Clean. Well managed.
4/5
Good
Roslyn
10/27/2024
Nice and comfortable.
My stay was pretty good. The workers were constantly cleaning and making sure everything was nice. Our beds were comfortable and the breakfast was good and well stocked. The ladies kept the breakfast area clean. The only reason for the 4 is that the room felt small compared to a hotel with the same name in New Iberia and there were some small areas that could have been replaced in the room. I would stay again though.
5/5
Excellent
James
10/23/2024
Good
5/5
Excellent
Aleicer
10/19/2024
Pleasant Stay
The atmosphere was pleasant the staff was friendly. I enjoyed my stay
4/5
Good
david
10/18/2024
I stayed 8 night and 3 of them didi not have the room done, no coffee replacment , no towels change
4/5
Good
Robert
10/11/2024
Staff was great!
5/5
Excellent
Tammy
10/10/2024
It was very nice.
5/5
Excellent
Kimberly N
09/28/2024
Weekend outing!!
Really enjoyed my stay. In a very good area close to all amenities. Will recommend to friends and family.
3/5
George
09/16/2024
The power went out over the whole hotel. The lady acted as if it were my fault.Never stay there again
5/5
Excellent
Natawni
09/06/2024
Great Stay
Quick stay over Labor Day weekend. Room was clean and comfortable. It’s not a 5 star hotel obviously but it’s great for the price.
5/5
Excellent
Tracie
09/05/2024
Everything was great
5/5
Excellent
Mary
08/18/2024
Staff was friendly and very helpful
4/5
Good
Joseph
07/27/2024
Great breakfast!
5/5
Excellent
Margarita
07/25/2024
Great sta.
Very nice place to stay and relax. My kids had fun and staff are so friendly. Safe location. Nice breakfast. Had no problem.
5/5
Excellent
Amy
07/22/2024
Great place to stay. Staff was wonderful and very accommodating. Will stay here again when traveling.
4/5
Good
Michael
07/19/2024
Comfortable
Good room for the price.
3/5
Ruth
07/17/2024
Outdated and a bit on the dirty side... stained furniture.
On the plus side, comfortable bed and pillows
4/5
Good
Christine
07/17/2024
the pool was nice.
4/5
Good
Verified traveler
07/16/2024
Clean and Good
Clean and Good. Breakfast Options are fewer. Area is good, worked out well.
3/5
Renee
07/13/2024
It’s decent.
5/5
Excellent
Pearl
07/09/2024
It were so peaceful
4/5
Good
christine
07/08/2024
other than being charged 2 times for the same stay on two different cards , and i am now over drawn on the card i held the reservation with
2/5
Kim
07/08/2024
We were given a handicap room. Water from the shower was everywhere. No toilet paper.
Noisy room 127 right next to an outside door.
5/5
Excellent
laura
07/06/2024
Better than expected. Breakfast was good. Staff was very friendly, let us checked in before the time.
5/5
Excellent
Keyona
07/05/2024
Staff was great and friendly. Breakfast was amazing. Hotel was clean. Will stay again.
3/5
lanesha
07/01/2024
Breakfast area was really small and everything was cold.
5/5
Excellent
Kiara
06/18/2024
i loved it
5/5
Excellent
Gabyann
05/28/2024
Comfort of the bed and breakfast was delicious
5/5
Excellent
Kieran
05/28/2024
Very friendly staff, very clean room and whenever we needed something and asked we got something right away. Would stay again
2/5
DeShay
05/27/2024
Continental breakfast was so crowded you couldn’t get to anything and there was not enough seating. Room was not very clean and outdated. The pictures of the facility look much nicer and newer than it actually is. The room was also very small.
4/5
Good
Onur
05/26/2024
Quick check in, nice stay overall.
3/5
Horace
05/26/2024
it was quiet and clean
5/5
Excellent
JEMPHYS
05/25/2024
VERY GOOD
5/5
Excellent
Kathi
05/15/2024
The staff : very friendly
Hotel : a tad fated but very clean
Room clean and one bed was great , other bed needed replacement
Breakfast: needs an upgrade.
Parking: Plenty
Overall a good hotel, very quiet and clean
5/5
Excellent
Ashley
05/11/2024
Service was good, room was clean and the bed, pillow and sheets were super comfy. Definitely would stay here again. Conveniently located
2/5
Luis
05/09/2024
The property was well maintained and the room appeared clean, however both queen sized beds smelled bad.
5/5
Excellent
Eleanore
05/06/2024
What Ilike: Close to Interstate. Close to restaurants and retail stores.
What I didn't like: Outdoor swimming pool at parking area.
5/5
Excellent
Tony
05/06/2024
Nice hotel
Been staying here when i come up for work the last 10 years, great location, good breakfast and very clean hotel and rooms.
5/5
Excellent
Karen
05/06/2024
Clean and quiet.
4/5
Good
Jay
04/08/2024
Good value. One bed was softer than the other. Bathroom very clean. Breakfast ok. Friendly staff.
5/5
Excellent
Re-Gina
04/05/2024
They have the most comfortable beds.
4/5
Good
ROGERS
04/01/2024
2nd day we came back to our room and they were just about to clean it. We told them to skip. 3rd day we were out all day and the room wasn’t cleaned. Not a big deal we just needed a couple towels.
4/5
Good
Charlene
03/16/2024
Great stay
4/5
Good
Edwin
03/12/2024
Not the newest hotel in town but still in decent shape. I think they are renovating because our room felt fresher, new flooring, remodeled bathroom etc. The best part was the staff. Every staff person I saw talked to me and were very friendly. Great staff.
3/5
Cindy
03/03/2024
Worn but clean
Front desk rep very friendly and nice. Room has seen better days-pretty worn, but clean. Hallways littered and carpets old, but quiet stay.
2/5
Alexis
02/26/2024
I’m never coming back to this property at all
5/5
Excellent
Joseph
02/17/2024
Everything you expect then some
No unwelcome surprises. Staff was very pleasant and cordial. Accommodations very comfortable. Shout out to Amelia who made a wonderful first impression.
1/5
Marie
02/01/2024
No AC is unacceptable
No air conditioning in Florida! AC didn't work. Not cool. Room was super tiny and cramped. Beds were so soft that you sank into them like a marshmallow. Not a bad location but pass if you prefer to have AC in your room.
5/5
Excellent
Sewuese
01/24/2024
Great, as usual
This is my 3rd time staying at this location. Everything was perfect & will be staying here again in the future.
3/5
Christina
11/26/2023
Hotel was a bit outdated the carpet was dirty and the toilet was really low to the ground.
5/5
Excellent
Nazly
11/19/2023
The was clean and comfortable.
4/5
Good
Luz-Selenia
11/12/2023
The breakfast was good. The front desk attention was always great. Housekeeping ... not great. All they did was make the beds. Sheets never changed and bathroom never cleaned .... just towels replaced, room never vacuum. The view was a run down trailer...not pleasant.
5/5
Excellent
Hallie
11/12/2023
Great stay
Super comfortable! Bed was great, pillows were cozy. Bathroom had a night light, and lamp had a dimmer that was just right. Lots of plugs and USB ports for all of our devices. Continental breakfast was really good. Furnishings weren’t particularly fancy but I was very pleased with our stay.
3/5
Janet
11/11/2023
Floors were filthy. Room was small. Construction all around. One working ice machine in the whole building.
5/5
Excellent
Barbara
11/10/2023
This was a lovely, clean room. Everything was pleasant, the breakfast was delicious, and the staff was pleasant and welcoming. I will definitely stay here again when I return to Pensacola!
5/5
Excellent
robert
11/05/2023
Pensacola Stop Over
Our destination was New Orleans. This Comfort Inn is a perfect location for us. All staff is friendly and answers any questions we have. The breakfast is great and the coffee starts our day!
4/5
Good
Verified traveler
10/23/2023
Would stay again
My room was spotless and the pillows were especially comfortable. The breakfast had a good variety of hot and cold options. The coffee could have been better.
5/5
Excellent
Bill
10/13/2023
very friendly employees. good food.
5/5
Excellent
Richard
10/09/2023
Great Hotel in Pensacola :)
Very comfortable hotel with very attentive staff - very friendly and made us feel welcomed. The breakfast was much more than we expected, and very tasty. Something for everyone in the family. The lemon infused water being available in the lobby 24/7 was very comforting and tasty. Thanks so much. :)
5/5
Excellent
Susan
10/01/2023
Bed was very comfortable
5/5
Excellent
Takecha
09/26/2023
It was amazing. The staff was very friendly and very knowledgeable.
4/5
Good
Angel
09/04/2023
Good stay
It’s an older hotel but the staff was extremely nice, breakfast was fine & room was comfortable & clean. It’s in a very quiet area so that was a plus as well. No complaints.
1/5
Shenela
08/23/2023
I don't understand how this hotel has the rating it has. I wasn't impressed at all. It older with I guess new paint. The room had a weird smell. The toilet didn't want to flush. The shower was dirty, with hair in it. Thankfully I checked in at 12am and was too exhausted from the six hour drive to complain. I will never stay here again
4/5
Good
FARID
08/22/2023
Worth the Money .
3/5
Mesfer
08/18/2023
The hotel was old and staff unfriendly
5/5
Excellent
Christinr
08/11/2023
Clean room with a good breakfast.
The building is clean and well kept. It’s a good location. The staff is friendly. The room is comfortable and surprisingly quiet.
4/5
Good
Cecil
08/06/2023
Our check in was fast and the guy was extremely professional and helpful. Beds were VERY comfortable. Room was clean. Not impressed with the coffee in the room or at the breakfast, but I do love my coffee so maybe it’s just me… Nice convenient food pantry items if you need meds or food. Overall it was perfect for our one night stay.
1/5
Marvin
07/31/2023
The hotel is in a bad neighborhood and the rooms are outdated and overpriced. The shower wouldn’t drain so you had to stand in water to shower. Yellow stains on the bed covering so I had to purchase a sleeping bag just to lay on bed. I was very disappointed in expedia and will look elsewhere for rooms . The condition the room was in I deserve a full refund and expect expedia to refund me !!!
5/5
Excellent
Rodney
07/25/2023
Great stay!
Great stay, staff very good, and let us keep our broken-down vehicle in their lot until we could get it the next day. Slept great too, and the breakfast staff noticed my orange juice from dispenser was watered down, and brought me a fresh cup.
4/5
Good
Raqueisha
07/24/2023
The stay was good until I last day me and my family did not get much sleep because someone children were running down the hall at 11:30 pm while we were trying to sleep. Other than that the hotel was great.
4/5
Good
Ajshanique
07/24/2023
Well pleased
Me and my families stay was great. Our second time staying at the Comfort Inn this month and it was overall pleasant.
1/5
JRandy
07/16/2023
This place was a dump! Only thing missing was roaches!
3/5
Alicia
07/15/2023
Friendly staff. Air didn’t hardly work, smelled like mold and tub had mold/mildew.
5/5
Excellent
Eric
07/03/2023
Bed was very comfortable, pool was nice and clean. Check in was a breeze. Pretty decent breakfast as well.
5/5
Excellent
Cynthia
07/03/2023
Excellent staff, great hot breakfast, clean and comfortable room, overall great experience!
5/5
Excellent
Adalberto
07/01/2023
Nice hotel close to airport. Check in was fast and easy, staff friendly and beds amaZingky comfortable.
5/5
Excellent
Jackie
06/30/2023
Fantastic breakfast, rooms clean nice hotel just wished they would clean their outside pool better
3/5
Stuart
06/29/2023
Water issue
No problem checking in
Noticed odor upon entering room
The mini fridge was condensating on the floor it was wet, I saw water stain leading to the fridge and deducted what was happening. - told them on the way out invthe am
I love comfort suites this is the only time I’ve had a questionable room with them
3/5
Hector
06/24/2023
The room smelled bad
2/5
Connie
06/23/2023
Air quality in room was terrible. Smelled dank and wet
3/5
Jovita
06/22/2023
Older lady who checked us was very rude, can not handle one check in and phone ringing at the same time. Very rude.
5/5
Excellent
Roy L
06/20/2023
Comfortable beds. Nice staff.
3/5
denise
06/19/2023
The staff was very nice, and welcoming when we arrived and during our entire stay. We didn’t have any problems with noise it was quiet. Our air conditioning worked well and kept us comfortable. The area is decent beware there are panhandlers at the entrance but the hotel can’t help that is understandable. There are restaurants and stores close by which is convenient. My only issues were the following. The mattresses were old and stained, the pillows were very small (square) and uncomfortable. I suggest bringing your own. The bathroom walls, floor, tub and door needed extra cleaning. Lots of stains and dirt. The breakfast area is super small but they do have extra room for people if needed, the breakfast food is mediocre. Being only 20 mins from Pensacola beach I’d stay again for the price, but I’d def ask for a better room next time.
5/5
Excellent
Gwen
06/16/2023
The rooms were very clean. Had all the necessities. The breakfast was great. The staff was very friendly.
5/5
Excellent
shannon
06/16/2023
In a good area for shopping and/or dining. Everytime we did was within a mile of the hotel.
5/5
Excellent
Holly
06/12/2023
10/10. Will stay here again!
Amazing. Wish we could’ve taken the bed home - it was so comfy. Room also had a mini kitchen (fridge, microwave, sink and coffee maker) The staff was incredible and very nice! Breakfast was great especially for it to be free. The entire hotel was very clean and conveniently located. Will definitely stay here on our next beach trip.
5/5
Excellent
Douglas Alexander Daniel
06/12/2023
I may not have stayed long but the room was exceptionally nice and comfortable. The free breakfast was great as well, and the staff was pleasant and easy to talk to.
Overall it was a great experience.
5/5
Excellent
Robert
06/11/2023
Great place
5/5
Excellent
Roby
06/07/2023
Everything was very easy and the place was clean and quiet.
4/5
Good
Nygil
06/05/2023