3.9/5 Fair
30 reviews
Amenities
4.2/5
Cleanliness
4/5
Comfort
3.9/5
Condition
3.9/5
Service
4.4/5

Most Recent Reviews

4/5 Good
Expedia Group verified review
Emily
11/28/2023
We had a great stay at the Sonesta Simply Suites in Austin, Tx. It was a great central location to all of the places we went during our stay. The room was spacious, clean, nicely decorated, however it was very hot during our stay. It appears the A/C unit was not working properly. There was no breakfast on property, however you have your own full kitchen. They charge a daily fee for parking, which was not communicated. Overall, it was a nice enough and safe place to stay.
4/5 Good
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Evangeline
11/21/2023
Disliked nice size bug crawling on bed.
3/5
Expedia Group verified review
Thinh
11/20/2023
Facility was a little out dated. Room was clean. My main issue was that the bathrub did not drain fast. I would run the water and within a min, the water would be up to my ankle. I also saw a roach while I was walking out to check out.
4/5 Good
Expedia Group verified review
Karina
11/14/2023
Everything was great, staff was great. Rooms could’ve been a lot cleaner, doesn’t seem like they vacuum the rooms often. We found some dead bugs under the chairs. The desk chair had dandruff and hair all over it. There was also a lingering smell everytime we returned to the room, we had to leave the window open at all times.
5/5 Excellent
Expedia Group verified review
Saralyn
11/06/2023
No daily maid service, but it worked just fine for us!
4/5 Good
Hotels.com verified review
Ronald
11/06/2023
AUSTIN
No frills hotel, but clean and convenient to airport and restaurants in the area.
5/5 Excellent
Expedia Group verified review
Weiyin
11/06/2023
Good
5/5 Excellent
Expedia Group verified review
Nina
11/04/2023
Only issue i had was their was no hand soap to wash my hands with in the bathroom
5/5 Excellent
Expedia Group verified review
Elena
11/03/2023
The staff here are so lovely! I stayed here for a 2-week work trip and everyone on the staff, especially the front desk folks and maintenance guy, were so very accommodating and kind, especially when I had a plumbing issue in my room. The facilities themselves are not glamorous but clean and with convenient amenities, which is a great value given the very reasonable price point.
1/5
Hotels.com verified review
Verified traveler
10/29/2023
Floors were not clean, WiFi wasn’t working,no soap in the bathroom and there was no tv remote control. Management did little to try to rectify these issues.
2/5
Expedia Group verified review
Ken
10/19/2023
It was clean but not happy.
5/5 Excellent
Hotels.com verified review
Sarah
10/18/2023
My stay was wonderful. The bed is so comfortable. The staff was beyond excellent very friendly and attentive to guest needs. The stay was quiet... I loved it.
4/5 Good
Expedia Group verified review
Mary
10/09/2023
Property is being updated. No elevator service and was on the 3rd floor. Room was clean and AC kept us cool.
5/5 Excellent
Expedia Group verified review
Nicole Ayanna
10/07/2023
The inside of the hotel was nice and clean and front desk staff helpful. However outside of the hotel gates, has a lot of litter. But down the road its nicer with good restuarants.
3/5
Expedia Group verified review
Jazmyne
10/02/2023
The blow hair is not there. That's one of negative.
5/5 Excellent
Expedia Group verified review
Rebecca
09/30/2023
Staff was friendly
1/5
Hotels.com verified review
Katie
09/28/2023
HOT AND TERRIBLE
This place is a joke. The elevator was broken, and the front desk lady was nasty about it. She put me on the top floor, and directed me to stairs that were the opposite side of the hotel from my room. The room was HOT. There was clearly something wrong with the central air, and the widow unit in this one bedroom "suite" was insufficient to cool the bedroom.
5/5 Excellent
Expedia Group verified review
Christine
09/23/2023
Check in was great very nice. Room is comfy. Excellent! Thank you
4/5 Good
Expedia Group verified review
Sahil
08/26/2023
For the price you pay, this place is great. Friendly staff, free laundry machines to use, basic gym, and clean rooms with a kitchen that includes utensils and extras. The only downside is their WiFi speed -- calling it slow is an understatement. Even while the hotel wasn't busy, the best I could get is 5mbs. That's barely enough to watch a YouTube video at decent quality. So if that's important to you, might want to look elsewhere. But for everything else? These guys do the basics perfectly 👍
5/5 Excellent
Expedia Group verified review
Dianna
08/02/2023
This was a lovely stay for my Husband and I, spacious and conveniently next to the freeway! Only issue I had was the parking feee , which I think is absurd! Also wish it could’ve gd a pool or any other amenities :(! Other than that it was an awesome stay nice staff close to my event, thanks for the stay 2’we enjoyed it!