Easy access to airport.
Great location, 5 min walking distance from the Delta terminal.
We love the location and that you can walk from airport to hotel without going outside
The gentleman who helped me at the front door when I arrived, was wonderful. He let me park my rental car for a few minutes, so that I could check in and drop my bags. He even took my bags out of the trunk and then gave me directions to the rental car drop off, and the hotel’s phone number so I could call to have the shuttle come and pick me up.
The next morning when I left for the airport, very early around 4:15 AM, there were already many people waiting, and the first shuttle filled up and I was able to board the second shuttle, which arrived very quickly. The gentleman who was driving, was very kind and helped everyone load their bags. It was almost standing room only, and he took a moment to let us know what to expect, what airlines were coming up so that everyone would get to where they needed to go quickly. I would definitely stay here again! It was worth a price for the convenience and the comfortable room although the bed was a bit too firm for me. Excellent customer service!!
Ease from airport.
Convenient location for an overnight connection. Liked that it was walkable but they also had shuttles!
This was a perfect place to stay for an early morning flight. It was quiet, clean, and the food in the pub was fine. The staff could not have been more pleasant. Thank you!
Nice hotel room
Love the convenience of getting to the airport and the great staff
From the time we were greeted by Peter, it has been a wonderful experience…
Very Dated room decor but at least clean. Bathroom tile had mold in the shower / tub area. For the price, I was expecting better.
Great place and very convenient to airport. Breakfast was phenomenal!
Loved all with the exception of food restaurant at night had to send Salmon back it was overcooked or had been sitting for a long time.
Morning breakfast was good except Fresh Fruit sub pa for the class of dining it was not very fresh such a huge disappointment for the quality of hotel you are otherwise everything else was exceptional
Comfortable stay and very convenient close to the airport.
Avoid the restaurant. Not only are they extremely overpriced, they are “entitled”. I ordered a $22 hamburger “to go” and was met with a self-appropriated gratuity for doing nothing but taking my order. And when I further examined my bill, they included another line soliciting an additional gratuity
A lively one night stay for my family of 4, beds were super comfy! Ozzy at the front desk was very kind and was a bright spot after traveling a few hours- he’s fanatic!
VERY CLEAN ROOMS GOOD WATER PRESSURE AND HOT SHOWERS
Take my 5 star rating for what it’s worth. We checked in and got up at 3am to catch our flight. Weren’t there long. Loved that it was connected to the airport terminal and we could just walk there.
Super convenient for overnight between flights. Clean, good restaurants. Easy in, easy out.
Reception staff excellent
Great hotel, but problems with the restaurant
This is a very comfortable hotel, obviously convenient. Staff is helpful. The big downfall is the restaurant which is always understaffed in the evening. On every visit, I either give up or have to wait a very long time for a meal. It's also the only restaurant open in the hotel in the evening which is a problem. Great hotel otherwise.
Easy check in. Room was available early. Very comfortable room. Great location near Logan.
good, but one observation: there was a lot of dust on the furniture and on the television, it would have to be cleaned before the guest entered
Best thing about it - at Logan Airport - for an early morning flight. Also had a good dinner in their restaurant
There was a bit of goose poop on the sidewalk when we were dragging our luggage over..avoidance was the action taken. We have stayed at Logan Hilton in Boston quite a few times. It is clean, convenient and I feel safe there. Parking area is well lit. We will certainly stay there again. The Motts
Very clean and welcoming
It’s being in the vicinity of the airport terminal
walking distance to airport was perfect
Totally loved the convenience of the hotel from the airport. Beautiful and clean facilities. The staff was nice and helpful!
The rooms are very nice. Great sheets. The breakfast at the restaurant very good. Friendly staff. The hotel is difficult to find from the airport.
Next to Logan airport with shuttle service to Terminals every 15 minutes 24 x7. Spacious room with convenient dining.
Amazing hotel near the airport!
Great hotel in a fantastic location, especially if you dont want the hassle of driving to the airport. Great views of the city skyline and the hotel was clean and everyone was very nice!! Id recommend anyone to stay here!
Maid yells loudly all day in hallway
The maid kept opening my door starting at 730 am when I didn’t check in until after 1 am due to my flight. She kept loudly talking outside too.
I had already told the front at check in I wanted the late check out and would pay. When I got up bc of the maid, I went downtstairs to complain and they said they never entered the late check out. I went back upstairs and again she opened my door. They charged me for the room AND $165 in late check out and did not apologize or credit for the disturbance. I needed sleep after a whole day of travel. I moved my flight requiring me to pay another $400 for the room and the next day the maid bothered me again! Horrible stay - day 2 they told me again they didn’t put me for late check out but they absolutely charged me. So $1100 and not worth a penny of it
We got in late after long flights and still got a good meal and night's sleep.
Check in was not the best.
Don’t forget to tip those who help you!
The bellhops and shuttle drivers are the bomb! They deal with hundreds of people everyday and are a wealth of knowledge. I often think that these folks go unnoticed even though they truly help travelers get where they need to go and timely. Kudos
Location for traveling
Got stuck overnight when we missed our connecting flight, this Hotel was convenient and contes to the airport.
Great view of the airport and the city of Boston. Just no parking unless you pay
Everything was creat except when we got into our room. Someone had a bowel movement in the toilet and didn’t flush. That told us the toilet wasn’t cleaned.
Always look forward to starting here
We love this hotel! So convenient and always a great stay. Did I say we love the restaurant?
The price was normal for boston area this time of year, the rooms were large and the hotel had all the necessary amenities one would expect. It was very quiet being right in the airport walking distam e to the concourse.
MOST CONVENIENT LOCATION!
We stayed here on the day of our arrival and the night before our departure from Logan. Our room on the departure night was nearly perfect. I cannot stress enough how EXCELLENT this location is for convenience! They are connected by a skywalk to the airport and it is a short, easy walk. No need for taxi or Uber.
It took a bit to check-in on return trip. Very busy!
Staff is rude but if you miss a flight this is your best option is very expensive and doesn’t include breakfast or anything you have to pay it all but you have the options of buying everything so if you don’t have any other option this is a option rooms are loud you can hear other people in their room the rooms are ok but they could definitely be better for 508 a night !!
Great property located next to Logan airport with walkable links into the terminals. Very convenient and comfortable.
I was given an accessible room that smelled of urin. There was hair on the floor of the bathroom (not just a hair, in one spot, but many in many spots). Make sure you download the app for contactless check in before you arrive because the line to check in was about 20 people deep and I couldn't get a signal to download the app while I waited. The one good thing, it's just a walk over the skybridge to the airport, at least it has that going for it.
Convenient to Logan. Great transport staff!
Very disappointing (esp given price of room for night and as an airport hotel) to arrive just before 1am and learn no room service available til 5.30am. Only food options were some ham/turkey and cheese sandwiches or yoghurt (no vego option) from "pantry" at reception. Not what I'd expect of a Hilton. How many guests fly in only to unexpectedly starve? Not even a minibar in room to provide snacks! For this price, unacceptable.
offer a great package of services
hotel is really nice with rooms very clean and comfortable. Biggest benefit is its location with an easy 5 minutes walk over linking footbridge to Terminals A and E at Boston airport.
They are also very good in providing a shuttle bus, which you can call up, to pick you up at the hire car centre. All in all a great package of services.
Hotel has very limited dining spaces and tables. Long wait for seating.
Conveniently located near airport, 5 minute shuttle ride available. Valet guys were very helpful. Room was average. Not worth the price, but I guess you have to pay for convenience.
Super expensive with bad service n bad food
Expensive and very bad service
Rude staff and even manager was very rude
My room key did not work and even after changing twice there were issues and top of it front desk staff and manager were extremely rude and discourteous
Have nevwr seen this attitude ever in a big reputed hotel
Too expensive for the quality of installations. Including shower, bed and chairs. Useful since it’s just a few steps from the Terminal. But, I think it’s overrated.
No bags in trash cans! No bathroom fans place is dirty! Outside garbage always overflowing
Easy walk from hotel to airport for early morning departure
The shuttle was great! The took us to the airport shuttle & picked us up in a timely manner. During check in, the workers were rude.
It was clean and quiet. Also close to the airport
Well situated for the airport. Evening meal was in an extremely busy and loud bar. Really not suitable for a quick snack. We felt that it was very expensive for what it offered.
The price was ridiculous. Offered no more than a budget hotel at 3 times the price. Absolutely no frills at all for a price of almost $500.00 per room per night. Never again!!!
Great hotel at Logan airport.
Excellent hotel on site of Logan Airport, making this extremely convenient for transient or odd-hour flights. Excellent bar. Pricey, but in line with other airport hotels.
It was REALLY close to the airport. The closest really but it wasn’t worth $499 a night. Get a close-ish hotel that has an airport shuttle. Easy.
Great place. Nice and convenient to get in and out. Stayed only one night.
At 4:30am in the morning there aren't enough shuttle buses to the airport & the front desk folks don't seem to care. I asked several times for a transfer & when it finally came there wasn't enough room!!!!
Such a good option when traveling to and from Boston. Super close to the airport, restaurant on site, food is more expensive but very good. Rooms are large and comfortable
I thought the lobby was amazing
Easy to get to from the airport
That escalator never works. Only 2 people hustling to check us in 8 check-ins deep.sorry excuse for a restaurant. But got a great corner room with a peloton!
The lobby bar is crowded after 8PM and has zero atmosphere for a pretty expensive airport hotel.
No issues. I had a very good stay.
When I checked in I was not given the code for the premium wifi, which as a Hilton Honors guest I am entitled to. When I called the desk for this information, the person I spoke to was rude. However, the room service staff were wonderful. The facilities in general need renovation; the carpets are old and stained, the amenities are paltry, there was no hot water in the shower and the lukewarm water was very limited in supply. Certainly not worth the prices they are charging. I won't be back.
Easy transit from Boston Logan
Convenient and nice
Good for catching an early am flight.
We have stayed at this hotel many times especially for early morning flights. Very convenient.
Not my favorite place
Overall the hotel is nice. I don't know that it is worth what we paid for it, but hotels prices in the Boston area all seem to be overly inflated. Would say the rooms though are not any nicer than a Courtyard or Fairfield Inn, etc.
My biggest complaint is that we had a lot of luggage. There were three of us who had been traveling for 6 days. We requested a luggage cart but because we were not valet parking for SIXTY-ONE DOLLARS a day we were denied use of a cart. Told that they did not have any available so my two friends had to make multiple trips to our room with our luggage while I drove around with our rental because you also could not "park" anywhere long enough to get checked in or drop off luggage without being yelled at by the doorman
Clean, quiet and nice check in people.
Very nice, very clean and super convenient to park, stay and get right to the airport!
I loved the skybridge connected to the airport. Hotel was clean, quiet, comfortable.
Bedrooms bathrooms needs updates
Being attached to Airport is amazing. Beautiful hotel and really best place to stay if flying in and out of Boston!
Nice hotel and was able to get a good walk in to catch our next flight.
Great hotel but watch for demand pricing
Look, I love this hotel. It has been my go-to for a good night's sleep before a 6:00 a.m. flight. I started this practice in 2015 and the hotel is still clean, quiet, great staff and an indoor walk to the terminals at Logan.
What is ticking me off is the recently instated demand pricing. I stayed with my mom for about $300 on a Wednesday night and literally one week later that same room was $1100. So I stayed elsewhere.
Come on Hilton, you're not Uber! That's just ludicrous.
Perfect place if you need easy access to the airport
Easy check in and comfortable room.
Wonderful experience. View was fantastic. Room service dessert was delicious. Restaurant very nice. Garage parking can be confusing when using the skywalk to exit. Much easier to access the Hilton garage from lobby. I wish the front desk had explained that.
Signage around airport was very easy to follow
Close to the airport and very handy.
Quick stay but was clean and made getting a AM flight early.
Very elegant, nice staff and nice view!
We had a nice stay
Not a king bed as booked
Room clean and tidy but not a king bed as booked. Not sure why you get the option if it’s irrelevant or if something has happened and things change, just get in touch?! Frustrating
Phone did not work. Door lock did not work. Hair on sheets.