4.6/5 Excellent
948 reviews
Amenities
4.5/5
Cleanliness
4.8/5
Comfort
4.7/5
Condition
4.8/5
Neighborhood
4/5
Service
4.6/5
Recommendation
100/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Angilic
01/30/2024
Def be back
5/5 Excellent
Hotels.com verified review
Jeff
01/29/2024
Great, clean hotel! Nice location and restaurant
We loved our stay at AC Marriott Oyster Bay. The hotel is nice and clean, the service is great. Only reason I didn’t give all 5 stars is because parking is $20 and it’s absolutely not necessary, there are plenty of spots, but none of them are marked specifically for Marriott, as it’s in a business park. So for $20 it’s not up close parking, you have to walk with your luggage from across the way. What did I pay for?! They also never told us we’d be charged for parking. Just gave a permit to put in the window. Other than that- it was a great stay.
5/5 Excellent
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laquiesha
01/26/2024
Staff was so nice
5/5 Excellent
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Anna Karen
01/15/2024
Fairly new and clean. Room has ample space for 2 people with high ceiling and view of bay. Toiletries are provided and good product as well (Korres). Employees are friendly and provided a warm welcome. Easy and quick check in and check out. Has a bar and lounge which unfortunately we weren’t able to experience but we plan to stay here again in our next SF visit.
5/5 Excellent
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Ebonie
01/11/2024
For an overnight stay, this was perfect. We did a staycation that allowed us to be driving distance away from areas of San Francisco. This location is located near the old Candlestick park, and past the SF airport. It's near the water, which is nice but windy. The indoor pool facilities were nice and clean and pool was heated. Nice size gym for a quick workout, and the hotel room itself was impressive. One thing that stood out to me was the lighting underneath the bench in the hotel room. It was nice because you can have that on as a soft room light without it being too bright to keep you up. Overall, the stay was great. They do not have room service, but there is a restaurant downstairs that serves some pretty good food. I would definitely stay again.
5/5 Excellent
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Rose
01/07/2024
Nice and clean spot
5/5 Excellent
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Paul
01/01/2024
Good facility. Clean and updated. 20 minutes driving to Silicon Valley and SF downtown . You will not miss both sides.
5/5 Excellent
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Michael
01/01/2024
Great Hotel and location was perfect for us!
Visited San Francisco for the 1st time with the family and couldn't be happier with choice of hotel. Very clean and well kept. Rooms were nice and entire staff was so friendly and accommodating.
5/5 Excellent
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Stephen
12/27/2023
Gem of a hotel
Nice, modern hotel, very clean. Restaurant and full bar. Cool courtyard with seating. Good selection of gym equipment. Adjacent to SF Bay Trail. Walk to Starbucks, poke joint and more. Close to freeway. Always nice, welcoming staff.
5/5 Excellent
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Daphne
12/20/2023
Really good
5/5 Excellent
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Manideep
12/20/2023
Very clean and peaceful environment
5/5 Excellent
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NOELLE
12/17/2023
Modern and comfy hotel
Great hotel! Modern, lots of conveniences. Live DJ doing a set at the restaurant/bar. Nice furnishings and amenities like in-room Netflix. Beds were super comfy! Would definitely stay at again.
5/5 Excellent
Hotels.com verified review
June
12/05/2023
A great business-type hotel with heart!
My sister and I stayed for 3 nights over the Thanksgiving holiday. The hotel is not in a tourist area, but rather a business area near the SFO airport. This was where we wanted to be. We were delighted that they offered a full Thanksgiving dinner in their Lounge upon our arrival. We hadn't made any plans fir our holiday dinner and it was nice that we didn't need to leave the hotel. The service and the food in the Lounge was delightful. Our beds were super comfortable, and before we checked out, we took advantage of the self-service laundry. The front desk staff were friendly and helpful as well. We would definately consider staying there again.
5/5 Excellent
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Hector
12/03/2023
AC Marriott
I stayed in this property twice in one week, as my girlfriend came for a quick trip to the Bay area. This hotel is close to the airport, but tucked away in Oyster Bay, a nice quiet area. The room was comfortable, everything was clean and we had a nice time, with a great view of the bay.
5/5 Excellent
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irina
11/30/2023
Very nice hotel. Great rooms
2/5
Hotels.com verified review
Dae Wook
11/27/2023
Robbery in this property.
I planed to stay one night in the AC hotel. The hotel was located in a business complex, so I thought it was a safe area. The bag was left in the truck, but someone broke the rear window and took it. We made a mistake, but their guest service was awful after happening. The cop came to the hotel, but we had to wait for the manager. Despite our expectations, he did not show up. The day after the incident, I was able to see him. Apparently, he came to my room when I left for lunch with my aunt, but he didn't leave any message. I called the front desk twice on the following morning and learned that the staff had no idea where the manager was, so we could finally meet him. Based on the secured camera located in the parking lot, the accident occurred at 6:50 AM in the morning. My car window was broken in the bright morning, and the bag was stolen, but the hotel did nothing about it. He seemed to think the hotel had no responsibility and I should let the insurance handle this. It was terrible experience. We made a mistake, but I expected more guest care from the hotel. Those kinds of services aren't available there. Beside this, the room was clean and roomy but the wall is not enough not to hear next room's sound. As a result, I will not use this hotel and I will not recommend it to my friends and family.
5/5 Excellent
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Simon
11/27/2023
Our 2nd time here and we love it!
5/5 Excellent
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Vic
11/24/2023
Clean and new!
5/5 Excellent
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Guillermo
11/13/2023
Great place , location, very nice views
5/5 Excellent
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Arnab
11/12/2023
Wonderful stay
Wonderful stay with comfortable beds and a really beautiful view. Reasonably priced within few miles from the airport.
5/5 Excellent
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Remelyn
10/31/2023
The AC Hotel Hospitality Team are great! The hotel is even better!!! Thank you!
5/5 Excellent
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Chace
10/29/2023
Enjoyed our stay
Very kind staff and great customer service. Clean and modern rooms. Lovely view. Enjoyed watching sunrise through our window.
2/5
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Anita
10/25/2023
Nice rooms but DO NOT eat at the Restaurant / Bar
The room was amazing and meet all our needs. But not offering room service is crazy this is the Marriott. Then were told we can order and pick up but there is NO menu in the room to place an order. So we go downstairs to eat. The drink I had we gross and the food was over priced and not even mediocre. My fish was uncooked, my sons chicken strips were hard and my daughters grilled cheese was hard and dry. Unacceptable for what we paid.
5/5 Excellent
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Victoria
10/21/2023
Great - easy - quiet - new :) Price point was perfect.
4/5 Good
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Verified traveler
10/11/2023
Beds were not comfortable
5/5 Excellent
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Maria
10/09/2023
Staff was friendly and helpful.
5/5 Excellent
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Nateena
10/08/2023
Great staycation local
We planned a nice one day little staycation and with all of the choices to pick from in the Bay Area, I am glad we picked this hotel. It's close enough to the city but far enough from the hustle and bustle. The room was comfortable and the bar/restaurant service was excellent.
5/5 Excellent
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Angela
10/08/2023
Nice
5/5 Excellent
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Magdalena
10/02/2023
Very good hotel
5/5 Excellent
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William a
10/01/2023
Just a very professional and outstanding staff
5/5 Excellent
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Josh
09/24/2023
Great time @AC Hotel
We love staying @AC Hotel. The staff and environment are always very welcoming.
4/5 Good
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bonnie
09/24/2023
A nice hotel but very loud DJ on Friday nights
The service was very good at reception although very loud in the restaurant because they had a DJ. They said he decided to play another hour so we took our food & drinks to our room.
5/5 Excellent
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Danny
09/16/2023
Fairly new property. Convenient airport location. Easy for in and out trips like mine
5/5 Excellent
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Brandisha
09/13/2023
I really love this property. The staff is wonderful. My only complaint is the food. We order dinner and the food was very bland. I don’t know if it was because we ordered an hour before the kitchen closed but it seemed very rushed. We did have breakfast the next morning a that was better. Overall this is my favorite hotel to stay at
5/5 Excellent
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Anna
09/11/2023
It was an unexpectedly nice hotel considering the price. Some hotels charge way more but does not level up at least to the amount you pay for.
4/5 Good
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Joseph
09/11/2023
Everything was fine
5/5 Excellent
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Toa
09/10/2023
It was great
5/5 Excellent
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porchae
09/08/2023
I enjoyed my stay , it was peaceful! The pictures of the rooms and property where accurate!! I felt safe in the area and there where some fast food options you can walk to ! It about 22 minutes to downtown San Francisco and surrounding areas.
5/5 Excellent
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John
09/04/2023
Water view
5/5 Excellent
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Mrs.
09/04/2023
The hotel was spacious and clean, bed was comfortable. We had a room with a view to the bay. Easy access to the freeway. Theres a starbucks mexican and greek resturant close by. I wouldve liked housekeeping daily. Other than that i recommend this hotel. Thank you
5/5 Excellent
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Alexandra
09/02/2023
Amazing!
It was amazing, great customer service very friendly and very clean.
5/5 Excellent
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Stephanie
08/25/2023
The property was very clean and modern. The staff were hospitable and accommodating. I also enjoyed the easy parking. There are other AC hotel locations in SF that do not provide such accommodations. I look forward to planning my next stay.
5/5 Excellent
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Barbara
08/23/2023
Very pleasant accommodation and the staff are very friendly. Deborah was helpful in getting me an extended half day stay which I appreciate, because my flight was scheduled for the evening. Thank you for an awesome stay.
5/5 Excellent
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Rosealee
08/22/2023
Loved it!
I loved this clean, modern place! Bed was so cozy! We got the water view too, worth the price! Next time I’ll upgrade to a bathtub! Staff was great!
5/5 Excellent
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Monica
08/20/2023
We planned on going to Napa but instead another evening in SSF and stayed here again without a question. Definitely looking forward to returning and staying here. Great service, clean. Nice to walk in and see people smiling.
5/5 Excellent
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Sylbi
08/20/2023
Felt safer and cleaner than downtown SF. Close to airport. Clean with nice gym
5/5 Excellent
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Mai
08/20/2023
I liked that there was HOT tea and fresh fruit water in the lobby for guest. We would have wished that the bar was open a little later and there happened to be a DJ on site. Which was great for us, but i requested a song and it did not get played. The room itself was amazing and view! We loved that there was a microwave in our suite and outside our room and ice machine was very convenient location! Thanks to a fast call for a plung for our toilet! There wasnt enough parking, but we found one! We also love the LED lights and lounge area that we did not get to enjoy while our stay! We would definitely want to come back to enjoy again for our anniversary or birtndays! Thank you so much for the fast check in and out team!
5/5 Excellent
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Monica
08/18/2023
Definitely would recommend and come again.
4/5 Good
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Annie
08/14/2023
Great place to stay, super clean, modernized. The area is very safe with a nice view on top. Everything was very beautiful. Id appreciate it more if during check in the staff member could alert me first about the extra $200 post check in fee (return back after check out within 3-5days). I completely did not know about it, and nobody told me anything. Had to find $200 missing from my bank account, was completely confused. However, got in touch with the staff after and it was all cleared. Just hope they could give a heads up next time. Overall, great experience!
5/5 Excellent
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Mohamed
08/12/2023
Very nice
5/5 Excellent
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Minkyoung
08/04/2023
Amazing hotel! Very quiet Would like to visit again!
5/5 Excellent
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ALEX
08/03/2023
Very clean, well maintained and upscale clientele
5/5 Excellent
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Laura
07/30/2023
Clean, safe and convenient
5/5 Excellent
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Jason
07/28/2023
I’ve stayed here multiple time and have always been happy with my stay. The hotel is very modern and clean, and the rooms are very comfortable. The bay view rooms are fantastic too.
5/5 Excellent
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Daniel
07/24/2023
Enjoyed my stay very much.. Always a go to for me when in town or between trips.
4/5 Good
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George
07/23/2023
Rooms were clean and the staff was very friendly and helpful
5/5 Excellent
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Karen
07/17/2023
Kind of distant from downtown but hotel is secluded in a safe area. A good water front view! Affordable breakky
5/5 Excellent
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Oscar
07/17/2023
Great stay
5/5 Excellent
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Jeff
07/16/2023
Our new spot to stay in SF
We were pleasantly surprised by how nice the hotel is laid out and how friendly the staff is. The restaurant was surprisingly amazing! We tried 5 different tapas/small plates and we loved every single one. The drinks were also very tasty. The hotel has a beautiful view, and atrium patio with heaters and there is a path around the waterfront to stroll. Easy location right off the highway. We will definitely be staying here again! Thank you for reasonable rates, cleanliness and great service!!! 10/10
5/5 Excellent
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Ariel
07/10/2023
It’s smelled good as soon as you enter the hotel.
4/5 Good
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Danbir
07/09/2023
Bathroom counter was broken and repaired with silicone chalking. There was a long hair on the hairdryer cord, and another hair in the shower stall. Do Not Disturb sign was also missing from the room. 4th floor ice maker did not work and only dispensed water but no ice. Front desk staff was very helpful.
5/5 Excellent
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Stacy
07/08/2023
I like that i had a great time that night. There wasn't much i didn't like
5/5 Excellent
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nattipa
07/07/2023
Amazing stay. Absolutely coming back
1/5
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Sofia
07/04/2023
My car got stolen here as well as another persons car for broken Into.
5/5 Excellent
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Gavin
07/04/2023
Nice hotel bit pricey tho
5/5 Excellent
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Alex
06/26/2023
Hotel looked great! We even got to charge our car for free.
5/5 Excellent
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Justin
06/24/2023
Very clean and modern with friendly and helpful staff. There is a restaurant with a full bar. I was there on a Sunday afternoon and wish the bar/restaurant was open earlier but they opened around 5:00. I had to go to South San Francisco for a beer and to watch a baseball game. It’s a quick drive, though. San Francisco is also a very short drive away. I think you’ll need a vehicle for any errands, public transportation is scarce (I think). Would definitely stay here again after the next big spat with my wife.
5/5 Excellent
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Maria
06/20/2023
Front personal didn’t open the side door for us, which made it hard to get in from the circle doors with our suitcases.
3/5
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ROMEO
06/14/2023
We have mixed thoughts about this hotel, the property is beautiful, but our experience was not on par... The front desk person was not very helpful. This hotel does not have shuttle to the airport, and if you get your own car to drive around be prepared to pay an extra fee for parking, even though the parking is outside with no visible security.
5/5 Excellent
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Edna
06/11/2023
Hotel is very clean and the staff are very nice and accommodating. Excellent rating!
5/5 Excellent
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Josh
06/05/2023
Great time at the AC Hotel
Always a great time at The AC Hotel. We have stayed 3 times this year. Fantastic staff and a very clean modern decor.
5/5 Excellent
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Yelena
06/04/2023
This is a beautiful property with unique and clean style! In love with all the details . In great location.
5/5 Excellent
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Noelle Tatyana
05/31/2023
Very nice
5/5 Excellent
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Jan Christiane
05/30/2023
hotel and staff are excellent
5/5 Excellent
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Linda
05/28/2023
Clean, quiet, and great customer service
4/5 Good
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Khristine Kaye
05/22/2023
The location is really quiet and really nice. The staff were alright doesn't seem very helpful and approachable. The front desk person who checked us in forgot to mention that parking is not free so I woke up to an email of a receipt that I was being charged of parking fee would've been nice to get a head's up in check in. Check out person wasn't really friendly just dropped of my room keys and didn't even said a word. The location and the hotel was really nice but the staff could do better.
5/5 Excellent
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Mary
05/15/2023
Everything so clean and nice
5/5 Excellent
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Xavier
05/14/2023
Really clean, great restaurant staff, quiet inside.
4/5 Good
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Gina
05/14/2023
Shouldn’t have to pay $18 to park.
5/5 Excellent
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Joel
05/12/2023
Wonderful stay.
4/5 Good
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Tommy
05/09/2023
Na
5/5 Excellent
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Josh
05/01/2023
Another great stay at AC Hotel
This was the third time staying at the AC Hotel. Love its modern decor. The staff are very friendly and accommodating. The hotel is very well kept.
5/5 Excellent
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Ricky
05/01/2023
Great stay. Very nice staff and very clean.
5/5 Excellent
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Catherine
04/30/2023
Really enjoyed my stay here. My pup got a big dog treat and some dog sauce for her food upon entry. I loved the EV charging station in front and very nice place to walk around if you have a dog. Staff super friendly. Room really clean. Nice views. Would stay here again!
5/5 Excellent
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Betsy
04/26/2023
Hotel is nice and comfortable. Staff are very friendly.
3/5
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MARWAN
04/25/2023
The pool was cold, restaurant staff were slow and didn’t serve until we requested the menu, as people came after us were served before. Also no food service to rooms. They need to improve the restaurant service. Place is clean, quite area, friendly front staff and helpful. Good room service.
5/5 Excellent
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Josh
04/23/2023
Another great time at AC Hotel
AC Hotel Is our new favorite Hotel in South SF. Very clean and modern decor. The staff is very friendly and helpful.
5/5 Excellent
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cesar
04/23/2023
I had a wonderful stay at this location. The front desk was very friendly and welcoming. I’ve found my new favorite hotel to stay at. The hotel is very clean and the rooms are very comfortable.
5/5 Excellent
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Lance
04/15/2023
Great
Great service,location and rooms
5/5 Excellent
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Josh
04/09/2023
Great first impression
First time staying at the AC Hotel. Very clean and modern decor. Very friendly staff. Will definitely stay here again.
5/5 Excellent
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Kristi
04/09/2023
Everyone was so nice and the hotel is beautiful
5/5 Excellent
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Maribeth Dela
04/07/2023
I would consider this hotel being one of my go-to places when staying in south San Fran. Been here twice already. Very clean and spacious.
5/5 Excellent
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Kevin
03/31/2023
The suite was very nice and clean. It did take an extra 30min. for them to get our room ready but they comp'd us with service/food vouchers. The whole property was very clean and high end. There was enough parking
5/5 Excellent
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Andrew
03/30/2023
Great Value tbh
Modern, updated, elevated and an overall comfortable stay in a clean hotel.
5/5 Excellent
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Duncan
03/25/2023
Great view, very helpful staff on hand with EV parking
5/5 Excellent
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Fabien
03/12/2023
Practical, modern and clean. Also nice view on the water
5/5 Excellent
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Joshua
03/11/2023
Very good place to stay
5/5 Excellent
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Karen
03/06/2023
So nice , clean & attentive staff
4/5 Good
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Neda
02/25/2023
Clean spacious modern room! Love the hotel and the views. Wish we could have had a room with a better view but overall happy with the location and hotel. Disappointed by the strong pot smell in the hallways and elevator.
4/5 Good
Expedia Group verified review
Deborah
02/20/2023
Would've liked a microwave and refrigerator in the room. Also a clock