3.8/5 Fair
979 reviews
Amenities
3.4/5
Cleanliness
3.9/5
Comfort
3.8/5
Condition
3.7/5
Neighborhood
4/5
Service
4/5
Recommendation
87.2/100

Most Recent Reviews

4/5 Good
Expedia Group verified review
Jose
01/20/2024
Some traffic noise unfortunately, but what kept me awake the first night was some idiot who kept banging on some wall or floor two nights ago. We heard this from room 201 from 9pm through about 1am. Total disrespect and uncalled for. I slept better the 2nd night as there was no noise. Staff was very friendly and the room was very clean ipon arrival. Parking is what it is, since you have no onsite parking. Overall.....4/5
5/5 Excellent
Expedia Group verified review
Lynae
01/14/2024
The staff was excellent & so kind & helpful
5/5 Excellent
Expedia Group verified review
Don
12/30/2023
Clean ..3 blocks from beach...LARGE spacious rooms
4/5 Good
Hotels.com verified review
Verified traveler
12/28/2023
Comfortable and friendly.
Very comfortable hotel with nice size rooms. The only downside was our car. We drove and there is no parking. We had to pay $30 a day to keep our car in a garage 2 blocks away from the hotel. Otherwise, everything was very nice.
1/5
Expedia Group verified review
William
11/28/2023
No electricity at some point
4/5 Good
Expedia Group verified review
Tiarra
11/21/2023
Wonderful staff very helpful and very professional. Enjoyed my stay!
4/5 Good
Expedia Group verified review
Angela
11/09/2023
The hotel was very clean. Most of the staff were friendly but there was that one staff whose nonchalant and dismissive attitude made us feel unwelcome. I will also add that "free breakfast" is listed as an amenity. However, there is no breakfast. There is free tea and coffee served between 8:00AM and 12:00PM.
5/5 Excellent
Expedia Group verified review
Cameron
11/05/2023
Very nice.
5/5 Excellent
Hotels.com verified review
Lesa
11/01/2023
Nice little hotel
Convenient to restaurants, beach and shops. No need to drive once parked. $20 parking a block away for 24 hours.
3/5
Hotels.com verified review
Thomas
10/31/2023
Decent location but needs upgrading
Overall a nice stay. We had a conference at the convention center so location was perfect. Also the area felt safe with lots of bars/restaurants walking distance. Staff was friendly overall. Property could use upgrading. There was only 1 side table by the bed so we had to set up a suitcase on the other side. One of the 2 outlets by the bed did not work. Towel rack for the shower was behind the bathroom door, and not by the actual shower which makes no sense. Had to hold the handle on the toilet to make it flush. TV in the main room was in an awkward place making it hard to watch. No kleenex or tissue in the room or bathroom. Only 1 trash can in the room, which was in the bathroom and small.
4/5 Good
Expedia Group verified review
Sara
10/23/2023
Price point is great for the amount of people that can sleep in the space.
5/5 Excellent
Hotels.com verified review
PANG
10/16/2023
ok
this hotel is good and clean but no parking and a distance walk to the ocean.
5/5 Excellent
Expedia Group verified review
Sharonda
10/03/2023
I love this property close to the beach walking distance, its quiet. They keep the rooms very clean.parking is across the street. I love this hotel
5/5 Excellent
Hotels.com verified review
Patryk
09/29/2023
Recommended!
Recommended! Pretty close to all attractions and my friends and I loved it. Will stay here again if traveling with friends.
5/5 Excellent
Hotels.com verified review
Verified traveler
09/18/2023
Triple Bedroom
Really enjoyed the triple bedroom
4/5 Good
Expedia Group verified review
NABIL
09/12/2023
Great
3/5
Hotels.com verified review
Verified traveler
09/06/2023
Not bad, not great
The staff is very kind and the room was spacious. The shower was extremely rusted, there were not many outlets, and it was hot the majority of the time. The ice machine also has a scooper that guests use then place back in the ice machine, which is completely unsanitary.
5/5 Excellent
Hotels.com verified review
Krystal
08/24/2023
Great for a quick getaway
Hotel Belleza was a last minute, day of decision and it worked out for our weekend in Miami. The customer service was top tier.
1/5
Expedia Group verified review
Dipendra
08/04/2023
My family had the unfortunate experience of staying in this hotel recently. It was an absolute disaster. The customer service was extremely poor. The staff at the reception ignored us and our requests. They did not even offer us the basic courtesies which one expects from the staff of a hotel. The rooms were quite dirty, with pieces of old furniture; they did not even provide the basic amenities. The bedsheets were full of stains, and the bathroom was old and not very clean. To make matters worse, some of the fixtures were broken. In conclusion, I would highly discourage anyone from staying in this hotel. It falls way below the standards of modern hotels, and the customer service is frustratingly bad.
4/5 Good
Expedia Group verified review
rhonda
07/26/2023
Hotel was as expected, the only complaint I have is that the hotel has 1 elevator. Staff uses this for their cleaning carts and it causes huge delays during check out. Had to use the stairs with luggage on the 5th floor after waiting at least 10 mins for an elevator that finally came and was full due to staff carts. My suggestion is to leave a cart on each floor for the staff. That way the flow is better for the guests.
5/5 Excellent
Expedia Group verified review
Tiffany
07/25/2023
very good hospitality
5/5 Excellent
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Elena
06/06/2023
Nice hotel! Easy walking distance to Lincoln road with its shopping and dining. Hopefully we’ll make our way to the beach tomorrow!
3/5
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Brooke
05/30/2023
Honestly, I wouldn’t stay here again. The staff was friendly but very unwelcoming. We got a small room right next to the elevator, Which was noisy and crowded. On top of that there’s no where to park that isn’t ridiculously priced. We ubered or walked everywhere in order to not spend as much on parking as we did to stay. Honestly not impressed.
4/5 Good
Expedia Group verified review
Jennifer R
05/13/2023
Stayed one night before cruise. At night we walked to the beach and Lincoln Road shopping and CVS. Had a festive delicious dinner at Tapelia. There are so many dining options in the walking area. In the morning we walked to coffee at Joe the Juice and ate at Rosetta Bakery on Collins. The hotel staff gave us a map, and printed documents at no charge, and stored our luggage before our Lyft ride to port.
4/5 Good
Expedia Group verified review
Michelle
05/08/2023
We really enjoyed our stay. The family suite was big, comfortable and felt clean. It’s an easy walk to the beach, shops & restaurants. The only downside was having to park at the parking garage which is about a 5-10 minute walk. We would stay again.
5/5 Excellent
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Liridone
05/06/2023
Good location, very clean rooms and staff was very helpful.
5/5 Excellent
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Brittney
04/27/2023
This hotel was great. Staff was amazing , super kind and helpful, definitely goes above and beyond to make our stay the best
2/5
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Debbie
04/12/2023
Although certain staff was prejudice, room was decent for pricing
5/5 Excellent
Expedia Group verified review
Sonia
04/08/2023
The place is elegant, modern furnished and very clean. The staff are great! They will hold your luggage until check in time while you explore. The beach and resturants are 1 block away. The area is safe and convenient. This will definitely be my place to stay whenever i go to Miami.
1/5
Expedia Group verified review
Rickyia N
04/07/2023
This is the most disgusting, raggedy, outdated, money -hungry hotel I’ve ever encountered. The manager and staff are all unprofessional, incompetent, and deceitful. THEY WILL TAKE ADVANTAGE OF YOU. Beware. Once they have your credit card information, YOU WILL REGRET IT.
4/5 Good
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Emmanuel
03/29/2023
Enjoyable
5/5 Excellent
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Caitlyn
03/25/2023
Wonderful staff, amazing experience. So nice we love the front desk girl- made our experience amazing
3/5
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James
03/22/2023
Front desk staff was very nice, parking was an issue. Their description of the property did say No on-site parking but I must have missed that. Had to park my car about 2 blocks away for $35.00 a day and the fact there is no pool. About 3 or 4 blocks from the beach. They let me chain my bike to the front rail but wouldn’t let you take to the room. There is a free transit bus stop out front but did not use it.
5/5 Excellent
Hotels.com verified review
Pei Qi
02/04/2023
Lovely hotel with easy access to the South Beach
We love the receptionist who sees to us on the night we check in (15th Jan). She was really friendly and we also got a free upgrade from our initial superior room to a suite that includes a kitchen. The room is spacious but the only downside is perhaps the lack of lighting in the room. We had a little issue with a ceiling and the reception offers to change the room but since we were only there for a 2-night stay so we didn’t take up the offer. The hotel also provides free beach towel to take to the south beach which is great. The only thing I wish I could have is perhaps the coffee and tea in the room. The hotel provides free coffee and tea from 8am-11am/12pm (can’t remember) but it’d have been more convenient to have that in our own room. Overall it’s been a rather pleasant stay.
5/5 Excellent
Hotels.com verified review
Ruth
01/25/2023
The staff was absolutely amazing because my reservation was accidentally canceled and the front staff was able to research to provide me and my family a room. We were coming from a cruise and they even accommodated an early check-in. They made my vacation complete because I had an early flight the next morning.
2/5
Expedia Group verified review
Ngan
01/25/2023
I had to repeat many cycles from midnight until 6 am to try to dry the clothes and they were still not dry. The dryer spins but fails to heat. It’s really wasting my time n my sleep.
4/5 Good
Expedia Group verified review
Kahleif
01/24/2023
The staff was welcoming.
1/5
Expedia Group verified review
kevin
01/18/2023
This was the worst experience of a hotel I'd ever experienced. Broked AC and was refused another room until i pushed the issue. Refrigerator broken and was giving sheets with blood stains on it. Front desk staff was not helpful at all, no apology no manager in sight and was told a manager would call but nothing. After leaving hotel to book a different hotel they refused to credit me the days i did not stay. Expedia was no help at all. I disputed charge with my bank and was refunded. This was definitely a nightmare. Cant forget the the spoiled old snapple juice from the lobby smfh. Definitely plan to report them to the health dept Money hungry hotel book at your own risk
5/5 Excellent
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Gabriela
01/15/2023
Great stay!!
3/5
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Razan
01/06/2023
Good place to stay!!
5/5 Excellent
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Nain
01/02/2023
Great hotel at awesome location. Close to everything Miami Beach has to offer.
5/5 Excellent
Expedia Group verified review
Deb
12/31/2022
The hotel was cute and the staff was friendly and professional, they went out of their way to accommodate us. They even stored our luggage for the day when we arrived back from our cruise.
4/5 Good
Hotels.com verified review
Johan S
12/03/2022
AC was broken in our room but they had solved it with two portable ac units which was clever. Disaster was avoided. :-) Otherwise great stay, friendly staff and great location. Parking was bad, you have to park offsite and the public parking garage was a bit far away.
5/5 Excellent
Expedia Group verified review
Joseph
12/03/2022
The beach was very close and a straight forward walk. In the lobby you can purchase snacks and drinks which is very convenient. The rooms were super clean and the beds were very comfortable. Great place to stay. Jesus Christ Saves and Loves you!!!
5/5 Excellent
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Gladys
11/28/2022
This place we stay for two before my cruise. Is a cute hotel very clean. The air conditioner was not the best but everything else was ok.
5/5 Excellent
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Monica
11/20/2022
Me encanta sus precios y el buen servicio ☺️
4/5 Good
Expedia Group verified review
Georget
11/13/2022
Hotel Belleza was dope! The staff was welcoming! They answer all your questions! The only issue I had with the hotel is there is NO STANDUP MIRROR! This is super disappointing because I couldn’t have a better look at my outfits only one mirror was in the hotel room which was in the bathroom! I recommend you guys put a mirror in all your rooms!
3/5
Expedia Group verified review
Juan Carlos Gonzalez
11/11/2022
The room was too dark!!... just 2 lamps is not enough to illuminate the area around the desk. The daily fee charged separately doesn't feel like a real added value on the top of the daily rate.
4/5 Good
Expedia Group verified review
Stephen
11/08/2022
I don't think people should be charging resort fees for lending people a beach towel...it is a great spot but it is not a resort...far from it. To qualify as a resort it needs a restaurant, bar and pool as a minimum. It was a perfect location though and I do recommend it. I would stay again. The drain could do with some attention, there was a sewer like smell in the bathroom.
5/5 Excellent
Expedia Group verified review
Christopher
11/01/2022
Nice place to stay
4/5 Good
Expedia Group verified review
Ishwar
10/24/2022
perfect place to stay for miami beach convention center visitors.
5/5 Excellent
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Sharnae
10/20/2022
It was very close by everything on the beach in a walking distance
1/5
Hotels.com verified review
Tori
10/19/2022
NEVER STAYING HERE AGAIN
DIRTY LINEN DUSTY NIGHTSTAND NO REAL STOVE
5/5 Excellent
Expedia Group verified review
Kerry
09/19/2022
Very qutie
4/5 Good
Hotels.com verified review
Sadeya
08/31/2022
Good!
It was good enough to go again. Convenient location. Staff super helpful.
3/5
Expedia Group verified review
Sam
08/12/2022
AC was good, Cleaness not good Staff was good
5/5 Excellent
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Barbara
08/01/2022
It was very well Kept up the staff was magnificent my sweep was awesome I will be back next year
5/5 Excellent
Hotels.com verified review
Virginie
07/30/2022
We enjoyed our stay
The staff is extremely friendly and helpful, the room is really clean and modern. Victoria and Gonzalo are the best to serve you for any questions you may have. I highly recommend
1/5
Expedia Group verified review
Roxanne
07/15/2022
What I didn’t like was there was no pool and no parking for the hotel and the room wasn’t even clean and had a nasty smell and the was only one washer and dryer and it was free so it was always occupied
1/5
Expedia Group verified review
Latoyia
07/15/2022
I feel like the website wasn't accurate . The picture on the website showed one thing but the room was so different..The toilet keep getting stopped up and they have the air on lock do you can't control it. Once we check in they added additional $100 on the room and additional $150 for security that was not in my receipt when I did my first payment. You can't park nowhere near your hotel we had to walk 3 blocks to a parking garage that was also another $55. We just didn't move our car because it was $25 a day. This was our first time in Miami and the room itself made my experience horrible.
5/5 Excellent
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Diego
07/07/2022
Good location, clean room
5/5 Excellent
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Whitley
07/02/2022
I loved that they had rooms with 3 beds and also it was very close to the beach and around the corner from shopping and in front of the convention city. The only thing I didnt like was they ran out of clean face towels but they got some to me as soon as possible.
4/5 Good
Expedia Group verified review
Kshay
06/29/2022
The location is great walking distance from The beach.the stay here was great the room was clean and ready in time for me and gurls which it was 6 of us. My only issue was the room was freezing, when asked front desk for extra covers. I was told that they didn’t have any. But he did provide a space heater. Over all the stay was great would book again.
3/5
Hotels.com verified review
Verified traveler
06/27/2022
When we arrived all was well but the front desk staff that was there on saturday was rude and unhelpful. We asked for more towels and the guy just told us there are no more towels, we asked "in the whole hotel there are no more towels?" and he said no. The man did not even look or try to help us. When room service came by the room I asked for some extra towels and she said they have some and grabbed a few with no problem at all. Later that day we went to the beach and got some beach towels from the front desk but as my friends and I were returning them to the front desk the lady that was there was staring at us with a disdaining disgust. I don't know if they are just rude or if its because we are all black but we did not return in kind we remained polite and kind although they did this. Will not return to this hotel again.
1/5
Hotels.com verified review
Austin
06/26/2022
Simply AWFUL
Our room had no chair, no table, no desk. Simple extension cords were everywhere. The touch lamp didn’t work. Management didn’t care. No pool. Charges a resort fee but there’s no resort. A consumer can do much better. Bathroom door didn’t close. Paint was chipping. I had to fix the toilet seat as it was dangerously loose. There was no work space, even Motel 6 has a workspace and a chair! And, Management didn’t care.
5/5 Excellent
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Sharonda
06/25/2022
I love this property clean and quiet steps from beach
2/5
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Jania
06/22/2022
Room dirty. Toilet leaking. Staff unfriendly. Refused to give us a refund when we asked for refund to get a new hotel. No pool. Just nasty. Bed broken. Walls dirty. Just nothing like the pictures.
3/5
Expedia Group verified review
Atik
06/21/2022
Beds were so bad here, we could hardly sleep because of the noise coming from bed-frame. Another problem is parking, you need to walk alot to park and it’s not free. Overall, I wouldn’t stay here again!
4/5 Good
Expedia Group verified review
Hailay
06/12/2022
I didn't like the parking rules. How this big hotel have not parking?
4/5 Good
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Felicia
05/27/2022
We enjoyed our stay. It was a beautiful hotel. Very convenient location for a good price.
5/5 Excellent
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Ivan
05/14/2022
Rooms were spacious and very clean.
5/5 Excellent
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Camellia
05/07/2022
It was amazing
4/5 Good
Expedia Group verified review
Melany
05/01/2022
Staff are so friendly. I didn’t like the shower…
4/5 Good
Expedia Group verified review
Amber
04/17/2022
Staff was very nice
5/5 Excellent
Hotels.com verified review
Pamela
04/05/2022
Hidden gem in fantastic location
Wonderful boutique property, well maintained and very clean. Spacious room, with slightly noisy but super convenient mini fridge for an extended stay
3/5
Expedia Group verified review
Shyam
03/30/2022
Good location, decently priced relative to other local options, and clean facilities. The resort fee seemed excessive, given there are limited amenities available.
4/5 Good
Hotels.com verified review
Jeff
03/30/2022
The room was very large and the bed was comfortable. Lamp did not work and the floor needed a thorough cleaning. Very friendly people at the counter. Not sure why we had an additional "resort fee". Was not expecting this.
5/5 Excellent
Expedia Group verified review
Niesha Tamekia
03/28/2022
The facility was clean and the staff was excellent! They were friendly and helpful! I'm definitely returning!
5/5 Excellent
Expedia Group verified review
Maria
03/23/2022
The best place in miami
1/5
Hotels.com verified review
Kumar
03/14/2022
Noisy hotel , the rooms are not soundfree. Housekeeping was not like it must be. Matrass was very hard & uncomfortable. Everything ia far from the hotel.
1/5
Expedia Group verified review
REZA
03/12/2022
AC THERMOSTAT DIDN’T WORK. NO HOT WATER FIRST NIGHT. FRIDGE WAS LEAKING. VERY NOISY ROOM. NO WINDOW COVERINGS IN ONE WINDOW. VERY DIRTY BATHROOM. NO VALET PARKING. NO CHAIRS IN THE ROOM. AT ALMOST $180 PER NIGHT, IT WAS ONE THE WORST HOTELS I’VE STAYED AT.
1/5
Expedia Group verified review
Monica
03/08/2022
The images lie to you there is no pool, they don’t clean your room, they don’t give you fresh towels and they don’t change the sheets for 350 a night at least come change my bed sheets
1/5
Hotels.com verified review
Verified traveler
03/07/2022
Terrible customer service
I’d never recommend anyone stay at this hotel! Make sure you read about the hidden charges! They have no facilities, yet they charge you “a resort fee” on top of your booking fee. That’s not featured prominently when you book and isn't included in the price that you see on the app. Hence, you end up thinking that this place is cheaper than others. But this is a terrible ripoff! Front desk staff and management are plain rude! One of the receptionists smells of pot, and you can see him taking “breaks” around the side of the hotel. Rooms are old and have very few plug sockets. The beds are screechy, and the walls don’t stop noise from other rooms. And you even get some unseemly characters to knock on your doors at 2 am! Terrible!
1/5
Expedia Group verified review
Jennifer
03/01/2022
What I like about the property is the location. What I did not like it was that when we arrive the room was dirty and also has 3 broken bed. I went to the lobby and tell them the issue and what they did was that they change the position of the bed but it stil broken we couldn’t sleep because when with try to move the bed started to giving horribles sound it was hell
2/5
Hotels.com verified review
Verified traveler
02/21/2022
Could be alot better
Not that great. No help bringing bags from taxi to room. Window would not close due to.window latch was broken. Wifi would always disconnect when not actively using ypur phone. And did not connect to Laptop. No water or coffee provided...simple amenities would be great.
5/5 Excellent
Expedia Group verified review
cynthia
02/21/2022
Good location, dated
4/5 Good
Hotels.com verified review
Cheryl
02/20/2022
Ready to Cruise
Good visit
5/5 Excellent
Expedia Group verified review
Robert
02/19/2022
I loved the location. Walking distance to many great restaurants. Directly across from the convention center. Friendly staff.
4/5 Good
Expedia Group verified review
Curtis
02/18/2022
Good location and great staff!
3/5
Hotels.com verified review
Richard
02/17/2022
Great location, updated look. Mold in the bathroom.
3/5
Expedia Group verified review
Emma
02/11/2022
There were a lot of blemishes in the room that you don't see in the pictures (which makes sense), but nothing that ruined our experience. If you just need a place to sleep that's convenient and doesn't require you to take out a loan, I recommend.
5/5 Excellent
Expedia Group verified review
John
02/08/2022
An exceptional find in Miami Beach. Within walking distance to everything but in a quiet area. The free public tram stops one block away. Room and hotel were exceptionally clean and the front desk staff were always very welcoming and accommodating. Will hold your luggage for late departures. Easy for Uber to find.
2/5
Hotels.com verified review
Verified traveler
01/28/2022
Next….
If you can find better…Do It!!. Worse place I ever stayed in Miami. The room was not nothing I expected. I wish I could of canceled the reservation. I would definitely not recommend. Every time room service came to clean the room they did never left us wash clothes. My boyfriend went to get some and the front desk told him “ I have to see if we have any clean ones”. Like what?! The floor hasn’t been clean in the room in idk how long. It looks like they just threw something together for you to sleep and called it an hotel. You pay a resort fee for I am guessing wash clothes they don’t have and Ice if they have any. Most places was not far but uber came in handy. It looks very ran downish looking on the outside. Don’t let the pictures fool you like it did me… Front desk was nice but that’s about it.
5/5 Excellent
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Ruth
01/26/2022
Excellent stay and room very clean and fresh
4/5 Good
Expedia Group verified review
Linda
01/25/2022
The place was environmental and cozy but it would help if they do maintenance on the rooms with fresh paint & a little more cleanliness when room service is appointed when the stay is more than 5 days. It’s a place to sleep but not to enjoy a nice relaxing stay in place which for the price can’t expect it I guess. Other than that loved the hospitality of the employees they are very welcoming and it is around everything you need, trolly, restaurants, beach, ocean drive, but missing a pool. But I would definitely come back again 👍
2/5
Hotels.com verified review
Andrea
01/23/2022
Nothing nice about this place.
The hotel has no bar or restaurant, and there’s nothing very right around it. Stores and restaurants are blocks away. There are random snacks and cereals and bottles of booze to buy in the lobby. Morning coffee was luke warm and they only provide little individual fake creamer. The wifi was terrible. They charge a resort fee for towels and ice - yay!
5/5 Excellent
Expedia Group verified review
Zoe
01/22/2022
Myself and family spent a fantastic week at the belleza. We stayed in a family suite with kitchenette and separate bedroom, it was clean, light and spacious with plenty of room for us all - 17 year old twins, a 12 year old and myself and husband. The beds were clean and comfortable. Hotel staff were always super friendly and helpful. Housekeeping came every day and the standard was perfect. The hotel is a little bit out of the way of the hustle and bustle of the main parts of south beach, but this was perfect for us - I've previously stayed on 9th and Collins and it was so noisy and impossible to sleep, so if you're travelling with kids this place is perfect. 10 minute walk max to the beach, restaurants and shopping. We wouldn't hesitate to stay here again, thank you Hotel Belleza for a great time.
2/5
Expedia Group verified review
Sharan
01/20/2022
Far away from beach and Parking not included.
3/5
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irma
01/19/2022
It was a good stay, although, I did not like that it is not accessible for strollers, we had to continue picking up the stroller only stairs inside. Also, NO ICE BUCKETS only cups we had to come down 100 times for ice. NO PARKING either we had to walk 2 blocks to park. Overall the hotel is great, the young guy at the desk was fantastic and great with customer service. NOT KID FRIENDLY.
4/5 Good
Expedia Group verified review
Ed Ed
01/04/2022
Location / convenience.