3.7/5 Fair
467 reviews
Amenities
3.4/5
Cleanliness
3.9/5
Comfort
3.7/5
Condition
3.6/5
Neighborhood
3.5/5
Service
4/5
Recommendation
79.3/100

Most Recent Reviews

4/5 Good
Hotels.com verified review
Michael
02/04/2024
Nice motel
Nice place for a short stay. Room was very nice. Parking was outside the door but it didn't feel safe. The motel is part of a gas station so traffic to the pump flies right behind the parked cars. The noise wasn't bad.
4/5 Good
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Wally
01/08/2024
Ok…
OK room, great towels, flat pillows, thin blanket.
3/5
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Phillip
01/08/2024
The t.v. was placed in an alcove with the hanger for clothes, not very comfortable viewing. No light in this alcove either where the coffee pot was located so you couldn't see what you were doing! Bathroom very tiny with a very noisy fan. Bring slippers because everything is tile. Not a very warm room.
5/5 Excellent
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Jennifer
01/08/2024
Great Value
Customer service was awesome
5/5 Excellent
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Kimberley
12/30/2023
Simple and good for a night stay, the room did smelly like someone smoked in there even though it was a no smoking room. And its very outdated, but overall it was alright.
5/5 Excellent
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Cindy
11/19/2023
We stayed for one night. We are from out of town & visiting family. Nice area, it was quiet, perfect spot for the night.
5/5 Excellent
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Ricardo
11/18/2023
Comfortable motel for price
3/5
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Adriana da
11/18/2023
needs a little attention with cleaning
5/5 Excellent
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Victor
11/11/2023
We came late, but the concierge, Ms. Patel, met us and placed in a room fast. The room was clean and had a working TV with a remote control. In the morning we ate our breakfast, although a restaurant was about 30 yards from our room. Overall it was avery good stay, and we will do it again.
4/5 Good
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Tejendrasinh
10/29/2023
Nice accomodation in this price in San Francisco.
3/5
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Carlos
09/27/2023
Fair condition
5/5 Excellent
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Priscilla
09/17/2023
Close to entertainment and food and a grocery store
5/5 Excellent
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Mike
09/13/2023
Good value room.
Room was good. Solo trip. Room as advertised, clean, comfortable, and close to destination. Restaurant and services close. Will stay again.
3/5
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Carlos
09/09/2023
Ok
3/5
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Skye
08/19/2023
This place was perfect for a cheap stay. It has a shower and a TV with satellite but no streaming. The internet was fine. It was nice being located right next to a Carls Jr and a convenient store. I found myself waking up in the middle of the night due to traffic from the gas station, but that's not their fault at all. Nothing extraordinary, but nothing dreadfully terrible. I'd say I had a perfectly average stay. It gave me a place to sleep and clean myself while I was in town for a festival.
4/5 Good
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Tracy
08/14/2023
It was ok, for a last minute one night stay.
3/5
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Verified traveler
08/13/2023
Dated but comfortable
Hotel was old and looked like there was some damage from the winter storms that had not yet been fixed. However, the room was clean and they had obviously done what they could to modernize the rooms. Check in and check out was easy.
5/5 Excellent
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sandi
08/06/2023
It was very clean and the employees/owners were very kid.
5/5 Excellent
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Alex
07/19/2023
Convenient, clean, quiet
5/5 Excellent
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Linda
07/18/2023
The owner was so nice and was even helpful to find directions. He went out of his way. I will definitely go back again
5/5 Excellent
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Edward
07/16/2023
The towels are too old. Manosh is friendly.
1/5
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Benjamin
07/01/2023
Mold everywhere, wood rot. Tourn sheets possibly from bed bugs and the staff was no help and possibly too young to be working.
3/5
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Renee
06/01/2023
Needs Some "TLC"
This motel/inn has very nice people that work there (family-owned and operated). The young daughter that was at the lobby desk (Marishka- I believe) was very helpful and checked me in quickly. She is so polite. This place is in dire need of some upgrades, repairs, and improvements to the property. I had several things that went wrong in my room. On the 2nd or 3rd day/night I had a leak in the ceiling walls it had dripped on the floor for a couple of days (due to maintenance /contractors not able to come out and fix the problem - needed certain pipes). Then I had NO hot water for a few days! Mr. Manoush (I think that was his name) let me use another room for showering and offered to let me move in there too, but I was leaving town after my 11-day stay by that time. The ice machine barely had ice each day. But this man really was attentive to what ever I needed but I personally think that he should consider upgrading/renovating a lot of this property. Centrally located near several stores restaurants, two malls, Costco, and sits adjacent to a Chevron gas station (which was BTW a little noisy at times with loud vehicles/motorcycles, which made for a sleepless night or two). Probably would NOT stay there again. Sorry
1/5
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Elyza Marie
05/28/2023
When my son and I first got there to get the room I saw a black widow spider so i killed it and left it there for the housekeeping to see. Also I saw a white bug crawling on the bed so i killed that too before it got to my son. Then the bedsheets, my son started getting rashes all over his stomach. When we went out the next day I told the management to change the sheets cus my sons getting rashes. When we went back to the hotel from the mall that night his rashes came back and became worse. My son doesnt usually get rashes he just started getting them when we were staying there. Overall i do liked how its close to store and heater/ac was good too. I also like the little table where we can sit and eat and the little fridge and microwave too.
3/5
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Daniel
05/15/2023
Bathroom was clean, bed was comfortable but floor was filthy. Wi-fi was spotty.
5/5 Excellent
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Allan Christian
05/05/2023
Good Motel
For the price and location it’s very convenient. Pretty close to the freeway. Only about 15 minutes to downtown San Francisco. It is a motel not a hotel so don’t expect anything upscale. But safety and cleanliness is important to me so I gave it a five.
5/5 Excellent
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Bruce
05/04/2023
The Travelers Inn is located close to the airport.
1/5
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Marco
04/25/2023
The bathroom shower head no pressure and was leaking water to the Side , the bed wasn’t confortable, the people next door were fighting at 3 in the morning.
5/5 Excellent
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mario
04/04/2023
Everything ok excellent
5/5 Excellent
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manuel
02/26/2023
I love the staff there. They are warm and friendly owners that made me feel very welcomed.
3/5
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Vicki
02/20/2023
Nice people at location. They gave us one of their personal parking spaces. Dangerous one inch step up into bathroom
5/5 Excellent
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Victor
02/17/2023
It was very relaxing
5/5 Excellent
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Linda
01/06/2023
Quite
5/5 Excellent
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Rosemarie
01/01/2023
Very convinient ..accessible to anything 😊
5/5 Excellent
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Ragina
12/29/2022
Quick dip to the bay !!
From check in to check out the staff was so helpful. The parking was amazing. The room was super clean the water was HOT just the way we liked it. The girl at check In even gave us an extra blanket as requested . did I mention the rates were super reasonable.
5/5 Excellent
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Linda
12/26/2022
Excellent
5/5 Excellent
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Rosemarie
12/25/2022
Staff r nice , very convinient.
5/5 Excellent
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Paola
12/01/2022
Right outside of the city. BART station is at a walkable distance.
5/5 Excellent
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ALEX
11/29/2022
Ok
Easy in-out
1/5
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eduardo
11/26/2022
There was stains on the bed.hairs and a footprint.
4/5 Good
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john
09/25/2022
Nice quiet room with good tv
4/5 Good
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Paul
09/22/2022
The room was scrupulously clean. The heater/cooler/fan worked well. Despite being next to a busy El Camino Real intersection, the room was quiet. The shower was very good. The owner/manager was friendly and responsive. Bear in mind that this is a simple motel. The value for price was good.
2/5
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Romeo
08/15/2022
Floor has hairs. Bathroom is not well cleaned with sticky black particles on the floor and wall.
3/5
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Christina
07/25/2022
Property shares parking lot with gas station/fast food. Very congested trying to park .
2/5
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Timothy
07/15/2022
Room smelled of cigarette smoke, in need of an upgrade, no fitted sheet and the refrigerator ran continuously and not cold just a bunch of noise
4/5 Good
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Tony
07/09/2022
It is a decent place for short stay. Fairly clean room and bathroom. Close to San Francisco International Airport. What I don’t like is, no restaurant, guest need to go out to buy food and drink outside.
4/5 Good
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Francisco
07/06/2022
It is a nice place to stay, but, having a gas station outside your hotel door, the noise and lights are a bit too much. Employees are very nice.
2/5
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Theresa
07/02/2022
Floors were dirty and sticky. Smells like Cigarettes and I don’t smoke.
5/5 Excellent
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John
06/23/2022
This was a very good option for a short stay in san francisco that.is clean and reasonable.
4/5 Good
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Verified traveler
05/23/2022
Good for a quick stay
Just what I needed: a clean, quiet room for a quick overnight stay. Staff was very courteous. The only reason I gave the condition an "OK" review is because there was some ugly damage to the tiles on the bathroom window that makes the place feel "run down," but really, the rest of the room was in good shape. Could've used an extra blanket, but the bed was comfortable (if you like your mattresses on the firm side) and sheets clean.
5/5 Excellent
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Randilee
05/18/2022
Definitely was not expecting this for the price
5/5 Excellent
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Noel
05/17/2022
Very close to work
4/5 Good
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John
05/16/2022
The units were very clean with the exception of the floors which turned the bottom of my white socks black. There is very little amenities, no iron or ironing board, the room I was in had a large area for a travel bag and it should have had in there also a clothes rod. The clothes rod with this room was under the table which was under the television and hanging anything on the hangers cause them to be on the floor. The people on the door was very low and was non-functional. My room was at the end of the hotel and it took almost 3 to 4 minutes for any hot water to come out of the shower, it was so long I thought possibly the hot water tank was bad. Don't get me wrong this is a economical place to stay which offers you clean bed and a quiet room for a reasonable price. However if you want a few more amenities you would be better suited to a more well-known hotel chain. The manager was always going above board to try to help in any way he could. Friendly courteous and smiling
3/5
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Shania
03/25/2022
Mid but it was alright
1/5
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Franz
02/07/2022
The room smelled like cigarettes even tho it’s a no smoking room. & the TV does not work
5/5 Excellent
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Blanca
01/04/2022
Very convenient location and clean.
4/5 Good
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Verified traveler
12/31/2021
4
The room is clean and neat. Staffs are friendly. Quiet surrounding and I'm having a wonderful stay so far.
5/5 Excellent
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Gerald
11/28/2021
Helpful host. Cordial with friendly family going off to Thanksgiving dinner.
4/5 Good
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Tenaya
11/01/2021
Great locally owned hotel
The room was a tiny bit musty but it was clean and quiet. I love to support local owners so was glad to find it. They were very helpful and friendly.
3/5
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Shayna
11/01/2021
The stay was okay for the price. The area seemed nice/safe enough. The space was a bit tight, and the complimentary toiletries left something to be desired (e.g. no conditioner provided, shampoo in packets). The people in the room next door were yelling all night (2:30am, then again at 3:30am), and we could hear everything, so I didn't sleep overly well.
5/5 Excellent
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Michael
09/21/2021
Very quiet and clean. Staff was excellent as well
3/5
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Erwin
09/08/2021
Place needs updating. Clean enough. Staff are fine. Location and area is good.
5/5 Excellent
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Jing
08/31/2021
great service
2/5
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Verified traveler
08/01/2021
Stay away from this place. It’s located next to busy streets and a gas station and very noisy even with window and door closed. Our AC unit also make terrible loud noise when turned on. They would not do much about it and refused our request to check out early and get a refund of the future nights. After terrible sleep due to noise, the next morning we found blackish stain on one bed sheet and a live spider on the other bed. We had to leave early after one night stay but they want to keep 3 nights payment of over $300!! Shame on them! It’s near the end of our family vacation and left a bad taste and our impression of SF. Don’t believe the photos online and it was from a special angel and not the real deal.
5/5 Excellent
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Verified traveler
07/09/2021
Very clean room, bed was perfect & the pillows. The office staff was super nice.
3/5
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Verified traveler
06/25/2021
Not clean
1/5
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Maria
06/21/2021
Bed bugs
The room seems clean but when we got home we suffered multiple bites all over our bodies.
5/5 Excellent
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Verified traveler
05/16/2021
This property was a clean older property. Needs USB plug-in places. It was a quiet place. Felt safe. I would stay there again!
5/5 Excellent
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Cathy
04/07/2021
Very nice and clean.
5/5 Excellent
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andres
12/19/2020
Great and convenient place to stay. Jay the manager was very nice. This is my 2nd time here. I will definitely stay here when I'm in town.. 👍👍
3/5
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Maria
12/09/2020
My boyfriend and I had no choice but to stay here only because our bathroom toilet was flooded. There was still hair in the hair dryer, the bathroom looked like it needed a deep clean and the sheets were very questionable that I had to use a disinfectant spray and sleep with a sweater and hood on.
5/5 Excellent
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Bea
11/24/2020
👍
Very comfortable, clean no frills room!
4/5 Good
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Verified traveler
10/18/2020
Good, but need to fix some small deficiencies
Management need to change shower sprinklers that are not fully functional. Shower curtains also need to be replaced when they are dirty, especially on the lower portion with mold. Overall, Travelers Inn is good and comfortable to stay. Just need to be aware fixing some small deficiencies in order to be one of the best motel in town!
5/5 Excellent
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andres
10/05/2020
A solid purchase.
It was a good kocation. Pleanty of free parking. Room was clesn and spacious fot the great price. Carl's jr., gas station, free way close by. I would stay thrte agsin.
5/5 Excellent
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Gavin
08/17/2020
Recommend
Great place I loved it
4/5 Good
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Wolfy
08/10/2020
Convenient for my needs. Easy location to freeways.
3/5
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Verified traveler
06/25/2020
Okay
Nice and chill just didn’t like the fact that I woke up with two bed bug bites luckily I had my long sleeve on.
4/5 Good
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Allan
05/23/2020
Satisfied
4/5 Good
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Verified traveler
05/01/2020
The box spring was very squeaky. It probably needs to be replaced. The floor needed mopping, as my white socks became very dirty after walking on the floor in my socks.
5/5 Excellent
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Jennifer
04/11/2020
You are so nice to me thank you so much what a nice place to stay
3/5
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Verified traveler
03/04/2020
Desk clerk was great, but did not like the location. Noisy and busy.
4/5 Good
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Timothy
02/28/2020
Business Traveler
Check-in was quick. The room was clean and maintained. It is next to a gas station, so it can be a bit noisy at times. It is within walking distance of BART.
4/5 Good
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Gloria
02/26/2020
Good value w/ basic comforts. Convenient location.
Good value for quick 2nts stay. Comfortable bed. Spacious room with sitting area. Good lighting. Very small adequate bathroom limited counter space. Bring your own toiletries. They offer tiny packets if soap and conditioning shampoo.Great shower. Unusable clothes hanging area. Large dresser with countertop and nightstands for storage. Safe and reasonably quiet. Convenient location. Walking distance to restaurants grocery store. Gas station on the premises. Good value for no frills motel. Enjoyed my stay.
1/5
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Verified traveler
02/14/2020
Cops came started hounding my friends. Never returned
5/5 Excellent
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Verified traveler
02/08/2020
Works in many ways
Convenient for our (auto) trips into SF and to the South Bay. Not far from BART. Across the street from a grocery store and adjacent to a mini-mart (literally situated behind a had station). Very friendly people. Clean but not modern. Our second stay. Would stay again.
1/5
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Verified traveler
01/13/2020
While outside appears OK from photos on Expedia, the rooms are ugly, dirty, and needed to be updated 20 years ago. Property is adjacent to a gas station and the lobby is behind bullet-proof glass. Due to concerns for bedbugs/scabies and also personal safety, I checked out 15 minutes after checking in. Front-desk staff was accommodating and only charged me for 1 of 3 nights.
1/5
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Michelle
01/03/2020
The ad was misleading, I stated I had service dog guy still yelled at me said I wasn’t truthful. Place was nasty dirty there’s no view at all there’s a fast food drive through right in your face had deposit only part was returned. One of the worst places I’ve stayed.
4/5 Good
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Felita
12/15/2019
Good service
Very friendly young man
3/5
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Jonathan
11/19/2019
Great disappointing stay
Very much dated. Bathroom towel shelve rusted Very noisy because of next room music.
4/5 Good
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Verified traveler
11/08/2019
Staff was very helpful. Room was clean if pretty basic. It was a little difficult to find the entrance - better signage would help.
3/5
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Verified traveler
11/08/2019
I believe Travelers Inn was listed as a 2-star. I would give the exterior of the property 2-1/2 stars, the interior 1-1/2 stars. It is behind a large busy gas station, an AM/PM and a Carl's Jr. Some would find that too busy. It was convenient for me. I was there for two weeknights. At the adjoining motel, about three rooms distance from me, on both nights there was what sounded like a nightclub at full tilt. Desk management seemed efficient enough, thanks, but what I would characterize as indifferent minimalism, but I suspect this was a cultural thing in our land of ever increasing vibrant diversity.
3/5
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gojiro0
11/05/2019
Older motel with a gas station/Carl's Junior in the parking lot so very bright and pretty loud. Pretty no frills but centrally located and the clerk was very nice. All in all, for a quick place to crash it wasn't too bad and the plus side of having a gas station/carl's junior right there is that it's not too far to go for a quick bite or a coffee!
3/5
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LU
10/23/2019
The property is just behind a rather busy Chevron gas station so some guests might have privacy issues.Surprisingly,the room was quiet.The shower curtain in Rm 11 has to be replaced.
1/5
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Verified traveler
10/19/2019
Not comfortable for the price.
The place is bad for this price. It’s too simple, I would had paid the same price staying at holiday inn
4/5 Good
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Verified traveler
10/04/2019
Bathroom was small and had a lip on the floor going into it. My wife and I stubbed out toes on it.
3/5
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J
09/14/2019
Expensive for what it is, a little more run-down than the photos show, & hidden behind a gas station.
3/5
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Beth
09/07/2019
A bit expensive for the quality and amenities offerred
2/5
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Joseph
08/26/2019
No good
No good.
4/5 Good
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Nellie
08/12/2019
Clean, basic hotel room
Room was clean and everything was in good order. Our room was right next to the office, and we were able to hear whenever the phone rang in the office. That was the only problem. There was plenty of parking. It was in a busy area, but very convenient to where we were going, and we were able to walk to restaurants.
3/5
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Bo
08/09/2019
Convenient location with close by stores and food restaurants. Overall good place to stay. Cleanliness ok. Towel rack needs to be replaced by new one or plastic one, rusty rack don't want to use for towels.