3/5
Carole
01/23/2024
I don't like to sugar coat. Check in was not great. I was on a scooter and i had to go back to desk 3 times because key would not work. Finally, on the 3rd try the manager came down because he didn't believe me. He tried and of course didn't work. He said the battery was dead. So he replaced it and got us in, but keys still didn't work. Went out for a couple hours and came back to get keys and it still took 4 tries to get it to work. Then, we felt like we couldn't leave because we wouldn't be able to get back in. I like the motel. Beds are very comfortable. We have stayed at this motel many times and will again, but hope they get door locks fixed. This is the reason for a 3. I wish we would have gotten a new room.
3/5
Ralph
01/04/2024
It was addquate
5/5
Excellent
Tanisha
12/21/2023
Staff was great!
5/5
Excellent
Laura P.
12/20/2023
Excellent service
5/5
Excellent
Luz
11/27/2023
Very clean
3/5
Belinda
10/29/2023
Staff on 2nd shift very friendly. I slipped in the tub due to cleaning solution left in tub. Air conditioner very noisy.
4/5
Good
Michelle
10/17/2023
Antonio was so nice and very helpful. He had a rough day as they had an emergency and something happened so there was no hot water. He made me aware of that beforehand and was very courteous. They were working on the problem all evening. I told him it was fine and we would keep our reservation. My daughter had just had surgery so that is why we were staying. He made sure we were comfortable.
5/5
Excellent
Donald
10/09/2023
Staff was very nice breakfast provided was great
5/5
Excellent
Kenneth Gene
09/26/2023
Professional
4/5
Good
Michael
09/09/2023
Good for a quick stay
Staff was pleasing at check-in. Rooms were comfortable but a little unsettling with the yellow and blue paint. Fridge worked but temp was preset a little higher than I'd like. TV reception was pixel filled. Good breakfast with variety of hot and cold foods. Great spot for me on a one-night stay. Any longer and I think some little things such as lack of any place to hang a towel near shower and the pump soap would begin to grate. Good location
3/5
Raymond
09/06/2023
N/A
3/5
Michele
08/31/2023
We stayed here while moving our son from California to his first apartment for college. It was close and convenient to his place. The hotel itself was just ok. The property seemed safe. The hallways had a bad smell and our room was just ok. It wasn’t as clean as I would have liked when we arrived. There was a film on the floors and marks you could tell weren’t mopped very good or with a dirty mop. The fan didn’t work in the bathroom and it was hard to breathe in such a small area with all the steam from a shower which then billowed out into the room and made everything moist. All in all it was just ok. I would stay there again if I had to but with so many other options literally on the same street I would probably try somewhere else even if it cost a little more.
5/5
Excellent
Gregory
07/30/2023
Everything was where it should be. Clean and modern place.
5/5
Excellent
Scott
05/30/2023
Nice clean renovated property - well the breakfast was okay. In the past I'd choose to stay at Holiday Inn and look forward to the breakfast.
Property condition updated last couple yrs is clean and well maintained. Staff is very helpful & awesome.
5/5
Excellent
La Keisha
05/26/2023
Everyone was amazing and extremely helpful from check in to check out
2/5
Montresa
05/17/2023
Problem with check in 1st
Room had plumbing issues an was lil water draining from toilet then they put us in room right next door to that an that also ended up getting our things wet again they moved us again
Ima need some money back
5/5
Excellent
Richelle
05/16/2023
My experience was so pleasant, that when I learned I had to stay in the area for an extra night, I searched out another Holiday Inn Express & Suites in Tempe, and had a similar excellent experience. I highly recommend these hotels!
5/5
Excellent
Ryan
05/13/2023
Property was great!! Recently renovated. We will definitely stay here again.
5/5
Excellent
Collette
05/12/2023
Staff were great. Easy access to the highways.
Clean modern rooms
5/5
Excellent
John
04/20/2023
Nice