4.5/5 Excellent
973 reviews
Amenities
4.4/5
Cleanliness
4.7/5
Comfort
4.6/5
Condition
4.6/5
Neighborhood
4.5/5
Service
4.6/5
Recommendation
90.9/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Delvane
01/29/2024
Good
5/5 Excellent
Expedia Group verified review
Christopher
01/28/2024
I booked 7 rooms for my touring band. Great value, clean, modern hotel, nice rooms, and very helpful hotel staff. Will absolutely book here next time we play in or around the Boston area.
5/5 Excellent
Expedia Group verified review
Linnea
01/26/2024
We really enjoyed our stay at this hotel. The room was very clean and looked brand new. The bed was especially comfortable. But the best part was that the staff were very friendly and accommodating. Overall, an excellent stay and we would be happy to stay here again.
5/5 Excellent
Expedia Group verified review
Kelly
01/24/2024
Clean and convenient. Friendly staff!
2/5
Expedia Group verified review
hyla
01/24/2024
The room they selected at first tv wasn’t working so I called and maintenance fixed it. So around 11:00pm while my boyfriend and I were alsleep we were woken up by someone getting into our room. Thankfully the indoor lock was latched on but they opened the door pretty hard. And it was a guy and a girl. They realized my boyfriend woke up and ran to the door and they ran. So in terms of safety I felt very unsafe and still can’t understand how someone used another room key and was able to get in our room. Also complained to front desk in the morning and all they said is it was impossible as if I was making that up. I didn’t have good stay and wish they had done better. I felt very unsafe after the incident. Do better holiday inn
5/5 Excellent
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Frank
01/21/2024
The property is very clean and well maintained. Breakfast was good
5/5 Excellent
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omer
01/21/2024
Worth coming back
5/5 Excellent
Hotels.com verified review
Cynthia
01/14/2024
Loved my stay
I really enjoyed my stay, the staff at the front desk were welcoming and friendly. The room was a decent size, clean. The room had dove shampoo, conditioner, body wash, hand soap and lotion. The breakfast in the morning was also great. I would stay here again
4/5 Good
Hotels.com verified review
Shira
01/12/2024
Concern re slipping in tub
Everything was excellent; the place is immaculate and the staff great. Only concern is that the bathtub is so slippery, with the only handrail requiring you face the shower stream, that we were afraid of falling. It's an accident waiting to happen.
4/5 Good
Expedia Group verified review
Sze-Long
01/04/2024
The housekeeping staff did not clear the trash or replenish coffee capsules in our room after our first night of stay. We had to make a request at the front desk before the trash was clear. But coffee capsules were never replenished.
5/5 Excellent
Expedia Group verified review
Kelly
01/02/2024
It was a great experience, I would reccomend this hotel as clean, safe, easy way to park, breakfast with a lot options (specially for me - as I have celiac disease - they have a lot of gluten free options.
5/5 Excellent
Expedia Group verified review
Vebi
01/01/2024
Worthy of your money
5/5 Excellent
Hotels.com verified review
Verified traveler
12/27/2023
Consistently Great
Yearly trips to the area to visit family are consistently enjoyable here. The establishment is well run and we can always depend on courteous personnel and their willingness to accommodate. Always clean, well staffed, and happy to assist.
4/5 Good
Expedia Group verified review
Andrew
12/12/2023
Nice property & good customer service.
5/5 Excellent
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PENG
12/04/2023
Have microwave, refrigerator, very convenient.
5/5 Excellent
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William
11/11/2023
Clean , friendly staff , close to Boston , food options near by
5/5 Excellent
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Carolyn
11/11/2023
Very clean and nice, seemingly modernized rooms
3/5
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Victoria
11/07/2023
Lobby smelled weird and our air conditioning in our room never changed temperature
5/5 Excellent
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Francine
11/06/2023
Clean, quiet. Staff very pleasant ant helpful.
5/5 Excellent
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Binu
11/05/2023
Clean and nice service
5/5 Excellent
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Charité
11/04/2023
They are clean
5/5 Excellent
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Tammy
11/03/2023
This is my second time staying and check in was easy and quick. Room is clean and staff is helpful and friendly
4/5 Good
Hotels.com verified review
Rebecca
11/01/2023
The room was clean and the breakfast had a nice variety. The room was small compared to other hotels in the same price range.
4/5 Good
Expedia Group verified review
Jorge
10/29/2023
I loved the open areas around hotel and my views from my window specially with the fall arriving giving us a mosaic of color on the trees as they turn into their fall color. This area is good for people who has a car and does not depend of transportation or taxis, ubers, etc.
5/5 Excellent
Expedia Group verified review
Pedram
10/29/2023
It didn't surprise me, which is very good these days. The quality of everything (room, service, breakfast, etc.) was good which makes it a perfect choice for a business trip.
4/5 Good
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Charles
10/27/2023
Breakfast included was nice with hot and cold foods.
4/5 Good
Expedia Group verified review
Agnieszka
10/15/2023
Clean hotel with professional and friendly staff.
5/5 Excellent
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Gabrielle
10/14/2023
Very modern, clean, extremely comfortable beds. Great breakfast.
4/5 Good
Expedia Group verified review
Tim
10/10/2023
/
5/5 Excellent
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Chelsea
10/09/2023
Good
5/5 Excellent
Expedia Group verified review
Chandra
10/05/2023
I always stay here when I travel to the Boston area.
5/5 Excellent
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Maria
09/30/2023
We love staying at this hotel.
Awesome staff. Great room and comfortable bed.
5/5 Excellent
Expedia Group verified review
Frieda
09/26/2023
All you can eat cinnamon buns and bacon! Wow
4/5 Good
Hotels.com verified review
Beverly
09/21/2023
small
Clean uneventful. Room was very very small and I felt as if I were in a closet.
5/5 Excellent
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Jocelyne
09/18/2023
👍
5/5 Excellent
Expedia Group verified review
Alfred
09/17/2023
The staff was extremely nice. I liked the free toothpaste! The breakfast was quite good. Everything was very clean. The bed was comfy.
5/5 Excellent
Hotels.com verified review
Brian
09/11/2023
Superb staff
Everything was perfect. Special recognition for the staff, as the computer system was down.They were forced to handle everything the old-fashioned way, yet their courtesy and professionalism never wavered, particularly at check-out.
5/5 Excellent
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Rénale
09/05/2023
Nice place to stay near I95
5/5 Excellent
Expedia Group verified review
ROBERT
09/05/2023
Great spot to be based just out of Boston, suited us well as we set up our daughter for college with Ikea and Target etc nearby
5/5 Excellent
Expedia Group verified review
Jemimah
09/02/2023
Liked: Nest, clean fresh smelling rooms
1/5
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Theodore
08/31/2023
Had to cancel for covid reason. Wasn't allowed a refund cuz of your unreasonable cancellation policy. Never again will I use Expedia
5/5 Excellent
Expedia Group verified review
Chirag
08/20/2023
Came for college visits in Boston area and stayed in Waltham since it's more convenient for parking, cheaper and had free breakfast. Close to restaurant row and the room itself was great as well as the staff
4/5 Good
Expedia Group verified review
Patrick
08/20/2023
Bathroom very clean, bedroom set up, dining room set up is poor, limited choice of food items at breakfast time. Otherwise keep it up improving.
5/5 Excellent
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Zsuzsa
08/18/2023
Nice
5/5 Excellent
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sarah
08/01/2023
Clean, well arranged. Laundry a plus and staff provided us soap. Great breakfast and actually good coffee for a hotel.
4/5 Good
Expedia Group verified review
Walter
07/30/2023
Nice hotel. Easy access on and off highway.
4/5 Good
Expedia Group verified review
Kim
07/27/2023
Did not like the room located right by elevator
4/5 Good
Expedia Group verified review
Richard
07/25/2023
Only stayed one, short night, but was very nice place to stay near Hwy 95.
5/5 Excellent
Hotels.com verified review
Darlene
07/25/2023
Quick trip to Dana Farber
We were in Boston for a Dr. appointment and we’re looking for a hotel that was easy to get to and not far from Brookline . This was a perfect fit. Easy off I 95 and 30 minutes from Dana Farber. Clean comfortable and had a good breakfast.
3/5
Expedia Group verified review
Theodore
07/25/2023
We thought the rate was 159. When we got there it was 189.
5/5 Excellent
Expedia Group verified review
Agustin
07/23/2023
Awesome place to get a good night sleep
5/5 Excellent
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Bryan
07/16/2023
Everything was just fine. Nice room. Good breakfast. Easy parking.
4/5 Good
Hotels.com verified review
Lenore
07/10/2023
Good Enough
Pros: a lot less expensive than staying in Boston Proper, decent breakfast, easy highway access Cons: the bathroom - no water pressure and no counter space, the bathtub had rust on it, towels akin to sandpaper, hotel is kind of stinky
5/5 Excellent
Expedia Group verified review
Amanda
07/09/2023
Nice modern rooms, very clean and friendly helpful staff. Easy check in
5/5 Excellent
Expedia Group verified review
Mireille
07/04/2023
The room was super clean. The staff were very nice and breakfast was very good too.
5/5 Excellent
Hotels.com verified review
Bonnie Martha
07/02/2023
Comfortable, quiet and clean
It was a last minute trip for a medical appointment. We needed two rooms and were able to get them next to each other which was a huge plus. The beds were very comfortable, and the hotel was very quiet which was greatly appreciated by the family member who had the medical appointment. We would definitely stay there again if the occasion required it.
5/5 Excellent
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Vikram
07/01/2023
Very conveniently located off I-95 and I-90.
2/5
Expedia Group verified review
Carla
06/28/2023
The AC did not work in the room we were assigned. Maintenance was responsive and considerate. We were moved to a room with one bed instead of two. The bedding is ripped. The room service was responsive and the front desk staff is hit or miss. Nothing was offered for being inconvenienced and moved to a different room.
5/5 Excellent
Expedia Group verified review
Linda
06/25/2023
The room was OK but it has a Japanese style sliding glass door on the bathroom and it makes it very difficult to use. The second floor has an additional 10 steps down to get to your room where we were. The breakfast was average but adequate.
5/5 Excellent
Expedia Group verified review
Muriel
06/19/2023
Clean, comfortable bed, good breakfast, and friendly staff.
5/5 Excellent
Expedia Group verified review
Lesly
06/12/2023
Friendly and efficient staff at breakfast and check-in. Room was clean and updated.
5/5 Excellent
Expedia Group verified review
Joseph
06/11/2023
Nice place
4/5 Good
Hotels.com verified review
Osbin
06/05/2023
Great
4/5 Good
Hotels.com verified review
David
06/03/2023
Good Hotel with One Big Problem
Good hotel about 20 minutes from Boston. Hotel has free wifi (which didn't work everywhere), breakfast and parking. While the hotel was good and I would recommend it, for some reason the bathroom has a sliding door instead of a regular door. The sliding door has large cracks on the side of it and if someone is in there you can hear EVERYTHING. Not cool!
5/5 Excellent
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Leslie
05/28/2023
Can always count on a Holiday Inn when I travel across the border
5/5 Excellent
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Barbara
05/28/2023
Staff friendly and helpful. I stayed 4 nights lady working breakfast area always had a smile and was very helpful.
5/5 Excellent
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Barbara
05/25/2023
Clean and quiet
5/5 Excellent
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elizabeth
05/24/2023
Clean hotel, friendly and informative front desk attendant
5/5 Excellent
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Jennie
05/22/2023
Close to our destination. Nice.
5/5 Excellent
Expedia Group verified review
Evan
05/15/2023
As always it was a good property. Very clean, and everything was in order. Shower head score 9/10
5/5 Excellent
Hotels.com verified review
Robert
05/14/2023
Great location for what I needed. Lots of parking and a good restaurant & bar across the street. Fine dining within walking distance. Front desk was efficient, polite & helpful. Same as I have experienced at other ING hotels. I will be back there next week.
5/5 Excellent
Hotels.com verified review
Verified traveler
05/09/2023
Very pleased with Our one Night stay
I was impressed with our room and the bathroom. Everything looked to be upgraded from other places we’ve stayed before. Rain shower fixture, cleanliness of everything. Big screen TV and comfortable mattress. Soap, Shampoo, and Body lotion dispensers were a nice touch! Loved the pancake maker at breakfast! Elevator was located conveniently to our 3rd floor room. Ice maker in good working order!
5/5 Excellent
Expedia Group verified review
George
05/07/2023
Great
5/5 Excellent
Expedia Group verified review
Pamela
05/06/2023
The restaurant at the Best Western that is just across the street (more like a driveway) is among the best in Waltham. It is only a few hundred feet away. Expedia only allows you to designate trips as being say business or leisure. This was for neither but for a medical procedure the next day.
5/5 Excellent
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Paul
04/28/2023
Standard business room. Tons of connectivity and work space. Very clean and bright.
5/5 Excellent
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David
04/25/2023
Like the hotel easy parking!
5/5 Excellent
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Karen
04/12/2023
Easy to find, park and check in. Restaurant across the street for dinner. Quiet rooms and comfortable beds. Would def recommend!
5/5 Excellent
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Xiaohong
04/11/2023
it's a clean and comfortable hotel, we enjoy it
5/5 Excellent
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Christy
04/08/2023
Very clean and such comfortable beds!!!
5/5 Excellent
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Jose
04/04/2023
This was my second stay at the hotel. Everything from check in to breakfast and check out was terrific. I would stay here again.
5/5 Excellent
Expedia Group verified review
Robert
03/21/2023
It is a very convenient location for a Boston visit.
5/5 Excellent
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Amy
03/17/2023
.
5/5 Excellent
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Twaite
03/05/2023
Property very nice and clean ,staff was very polite would definitely stay again
5/5 Excellent
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michael
02/28/2023
Business
Been here many times, always great
5/5 Excellent
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Kevin
02/26/2023
Great experience and comfortable stay 👌
4/5 Good
Expedia Group verified review
DOROTHY
02/26/2023
I had no issues with my stay
5/5 Excellent
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Jeynmy
02/11/2023
Very spaceishh nd quiet no one ever bothers you ! I loved it
4/5 Good
Expedia Group verified review
Samantha
01/30/2023
Property was clean and staff was friendly. Breakfast didn’t have much and they close it up early they said it ended at 9:30 but they already had stuff packed up by 9. Other than that everything was fine it’s a nice hotel to stay at, just nothing to do around the area if that’s something you’re looking for.
4/5 Good
Expedia Group verified review
Theresa
01/27/2023
nothing great property
5/5 Excellent
Expedia Group verified review
Karina
01/23/2023
Nice place !
5/5 Excellent
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Malik
01/22/2023
Hotel clean and comfy. Breakfast very good
5/5 Excellent
Expedia Group verified review
Marc
01/20/2023
Clean rooms, newer amenities
5/5 Excellent
Expedia Group verified review
Irina
01/17/2023
Excellent service
5/5 Excellent
Expedia Group verified review
Nicola
01/03/2023
The hotel was great. The bed was actually very comfortable. Even though Expedia screwed up my reservation, the hotel was able to straighten everything out, and they were really great about it. My husband had early (6am) surgery the next morning, so we needed to check out at 5:15am. The hotel was great, they got me a yogurt to take with me and were really accommodating.
5/5 Excellent
Expedia Group verified review
Eliott
12/31/2022
Excellent experience, very clean and comfortable.
5/5 Excellent
Expedia Group verified review
Eliott
12/29/2022
Excellent Hotel, is very clean, good breakfast. Excellent fitness room.
5/5 Excellent
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Katharine
12/26/2022
Dependable
As usual, a great stay!
5/5 Excellent
Hotels.com verified review
michael
12/21/2022
Business
Always clean comfortable
5/5 Excellent
Hotels.com verified review
Nicole
12/04/2022
Stay Here!
Great hotel. Very clean. Feels new.
5/5 Excellent
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michael
12/04/2022
Always clean, comfortable