5/5
Excellent
Kit-fu
12/29/2023
Another excellent Aloft property, 100% recommended
Always loved the Aloft brand and this stay was no different:
- Modern, spacious, and clean room
- Updated, spacious, and clean gym
- Beautiful indoor pool (although strong chlorine smell) and spacious outdoor area including fire pit
- Complimentary continental breakfast that was very good
- Excellent location proximate to lots of restaurants and retail
We had a toilet leak that was fixed promptly. Absolutely no complaints and would stay here in a heartbeat again!
5/5
Excellent
DAHLIA
11/16/2023
Great location, nice park nearby to go for a walk. Rooms were clean and beds were comfortable. Lots of shopping and dining spots close by and easy commute to downtown Bellevue and Seattle.
5/5
Excellent
Jack
09/21/2023
Close to local restaurants & shopping in addition to the onsite WXYZ Restaurant & Bar
4/5
Good
Kami
09/16/2023
Th carpets in the rooms were quite dirty - visible large spills coffee? Around room.
Check in left us with inactive keys for rooms and garage. It took a long time to check in since and I had prepaid.
The staff seemed a little put out. It was a last minute Expedia booking.
5/5
Excellent
Megan
09/08/2023
Very close to Microsoft campus. Very clean and rooms are modern and quiet.
5/5
Excellent
CHi Shing
09/07/2023
Good for family
5/5
Excellent
Ericka
09/04/2023
Cleanliness and ameneties
5/5
Excellent
Brittney
09/04/2023
Beautiful hotel, great stay and nice man checked us in.
3/5
Jon
09/03/2023
The stay was average. The rooms are clean with a modern design. The staff was kind, and helpful. The pool is much smaller than it looks in the pictures. Prices for food and drinks were somewhat inflated but conveniently available. There are games available in the lobby, and outside. Would be a good place to stay if you have kids traveling with you. My biggest let down is that Expedia advertised parking was free, unfortunately it’s $15 a day.
2/5
jeana
08/28/2023
It was a really cool hotel. The ambiance was very modern. The check in was awful. The counter guy put us in a king room when we booked for 2 queens. (They did the same to my sister in law). They did attempt to fix it. But next morning there was no one at the desk with a note to go across the lot to the other hotel for help… but there was a sight impaired lady standing there so confused as she couldn’t read the sign or find te other hotel… that wasn’t cool
1/5
Richard
08/27/2023
No staff to check in, no maid service or clean towels. I called the desk to ask and even though the website says daily housekeeping I was told that if I wanted housekeeping I would have had to notify the property 24 hours before my arrival. That is just wrong for any hotel. Always was happy to stay at the SeaTac location! Never again in Seattle-Redmond.
4/5
Good
Hannah
07/25/2023
Pet friendly!
The room itself was very modern. It was spacious for my two dogs. I love the “ARF” door tag that they give you when you have pets. It tells the staff and neighbours that the room has pets inside.
The only thing is parking is not easy here if you drive a truck. Their under ground parking is only 6’4”, so we had to park on the street. There is not a lot of street parking available either. We had to park at the next street over.
we also noticed a stain on the sheets. When we got there. But because we had dogs, we just left it.
AC is very strong here! My dogs thoroughly enjoyed that in the summer heat!
Neighborhood is quiet and full of dogs. There’s a cute patch of fake grass with doggy bags nearby. My dogs never used it, we just went to the park instead. Lots of doggy bags offered by the parks and lots of green running space!
Overall, we probably would stay here again, if we brought another smaller vehicle.
4/5
Good
Karen
07/04/2023
We had a great room! It was really big and very clean.
5/5
Excellent
Joshua
04/28/2023
I’ve stayed here about 20 times and have enjoyed it every time I come to the area
5/5
Excellent
Joshua
04/08/2023
I’ve stayed here multiple times and will continue too. Great place!
5/5
Excellent
hei chuen
03/16/2023
It was great.
4/5
Good
Martin
03/16/2023
Expedia bookings are always welcome at Aloft Redmond and treated as elite status members. Fast seamless check-in and most special request honored.
5/5
Excellent
Hailey
03/11/2023
Front desk clerk was very friendly and the rooms are very cozy.
5/5
Excellent
Hurbert
03/05/2023
The room set up was amazing....
5/5
Excellent
Jack
03/05/2023
Everything is good.
5/5
Excellent
Luke
02/26/2023
I wish their was a hot tub
3/5
Tracilyne
02/25/2023
The staff didn’t know how to make additional keys at check in. When calling for towels staff said I had to come down and get them and when I went down it was just left on the side of the desk no staff present to greet me etc.
3/5
Mikhai
02/23/2023
Book at your own risk. 6AM fire alarms and police activity (at the neighboring apartment complex) are not unusual.
3/5
Jason
02/21/2023
Bad room service
Room service staff was terrible. Had to call twice to request a crib and the person who delivered the crib just left it at the door. We asked him to bring us an extra bedsheet for the crib, and he just never bother to return.
4/5
Good
Kathy
02/21/2023
aloft stay
I think parking should have been included. Other than that our room was great. Very minimal but all we needed and nice .
5/5
Excellent
Geoffrey
02/21/2023
Nice, clean, new
5/5
Excellent
Dmitry
02/03/2023
Great hotel, clean rooms, new amenities.
Easy to find parking nearby.
5/5
Excellent
Martin
01/13/2023
Great night sleep
5/5
Excellent
Murat
12/22/2022
Clean seats, helpful cabin crew, no delay, and professional service and entertainment devices.
5/5
Excellent
Chun Fu
12/20/2022
Great location
4/5
Good
Jonathan
12/19/2022
Nice and affordable place to stay.
4/5
Good
Elizabeth
11/27/2022
This hotel was practically empty for a holiday weekend. Exceptionally clean. Comfortable beds. We didn’t use the pool, or visit the bar.
The check-in staff was emotionless, no smile or thank you, or welcome. Staff the next day was pleasant.
4/5
Good
Astrid
11/22/2022
Clean, comfortable, modern hotel within walking distance to restaurants.
3/5
Darren
11/13/2022
Garbage bartender
Bartender was unpleasant. The hostess told us that last call was 9:30 we showed up at 9:10. My girlfriend and I wanted a night cap prior to going up for the night. It was awkward and he stated that he just said last call prior to our arrival. He was short with us and was like I'll pour you a beer. "Whaddaya want". I ordered a beer which he poured and put on the counter. He barked at my girlfriend about what she wanted, since she had no desire for a beer so she said nothing. So now our relaxing last drink of the night turned into a stressful drink alone. I no longer wanted the beer. So we left it on the counter. (Since the bartender pretty much sprinted to the back leaving us there) he came back and grabbed the beer. "Here take this with you. No sense wasting it" after he handed it to me he spouts off with "I'll buy it for you". Dick
5/5
Excellent
Carl
10/24/2022
Great vibe...unique. Good value...nice, dry parking lot in the garage (there is a fee for parking). My only complaint...no micro wave in the room and a standard shower with a weaker water stream and an unadjustable shower head so the flow could not be controlled. Small matter...overall, great hotel. Not that tired, old, standard hotel experience. Great change of pace.
5/5
Excellent
Mary Ann
10/18/2022
Staff are winderful!
4/5
Good
Elizabeth
10/15/2022
Nice hotel, residential/close to Microsoft. Few restaurants in area, nothing close to hotel open for breakfast, hotel food/bar closed during the weekend, only garbage snacks available for purchase.
Front desk receptionist kept coughing, no mask with covid still around and no one wearing masks. Really disappointing.
5/5
Excellent
Zonia
10/10/2022
Would stay again.
Nice clean hotel, convenient location, and breakfast included which was nice!
4/5
Good
Andrea
09/25/2022
This is a nice, clean hotel set in a safe neighbourhood. There are also some restaurants close by so overall great hotel.
What I didn't like is that there are no room services. I stayed for 6 days and had to take out my own garbage as it was full twice. I would have expected the room service in the middle of my stay.
5/5
Excellent
Nicole
09/24/2022
It’s a great hotel, conveniently located to all our favorite places to shop and dine.
Only one small complaint…the small fridge makes a very loud whine every few hours.
5/5
Excellent
Alissa
08/29/2022
Restaurant and bar was not open which is one of the main reasons we booked that particular hotel, however overall a nice place.
5/5
Excellent
Fernando
08/22/2022
Clean and modern hotel
Very nice clean and modern hotel. I will stay there again and recommend.
4/5
Good
Janet
08/18/2022
Quiet, easy access to downtown Seattle, staff were pleasant, facilites good. Little in the way of family eating options . Staff shortages meant limited housekeeping.
5/5
Excellent
Steven
08/15/2022
Clean and efficient
Came up for one night to a Marymoor concert. Hotel was so clean and efficient! Would definitely stay here again. Parking garage was very tight for my truck.
5/5
Excellent
Mark
08/15/2022
Overnight stay
We came to the area for a concert and it couldn't have been more convenient.
5/5
Excellent
Andrealyn
08/03/2022
We love the daily breakfast and the location.
4/5
Good
Pamela
08/01/2022
New and trendy place. Perfectly adequate, rooms are quite small.
5/5
Excellent
William
07/30/2022
Great people working there and terrific back yard which was our favourite part of our stay. Free Breakfast was a bonus and well worth it!
5/5
Excellent
Mark
07/16/2022
Friendly staff, comfortable clean and stylish room.
1/5
Pedro
07/12/2022
Over the stay was good we were there for a soccer tournament . Our first night I was treated horribly, by the bar worker an elderly African American women . That was so so rude infront of my son . And falsely accused me of cursing at here while my son was there next to me . I spoke with the manager Danielle Whitaker and she was absolutely no help at all, siding her worker , I feel like I was racially profiled. All did was ask where the Dinner area was an the bar worker continued to be rude an telling me i wasn’t allowed in there . And repeated to say she would not attend us . Horrible experience nice hotel . Won’t stay there ever again .
5/5
Excellent
David
07/10/2022
Comfortable and Clean
Very comfortable and clean. Staff was very friendly.
4/5
Good
Jennifer
07/03/2022
I requested a wheelchair accessible room with two beds. Got the two beds but the space wasn’t very wheelchair friendly. I blame it on communication between expedia and the hotel.
4/5
Good
David
06/12/2022
What I liked was that the front desk was really helpful and friendly, they were prompt in dealing with our requests. The cleaning needs to be improved and I found that the first cleaner that I dealt with was quite rude and unprofessional. She was impatient and didn't do a good enough job at cleaning after 4 days into my stay. I think it wasn't fair that our rooms would only be cleaned every 4 days by default. The second time my room was supposed to be cleaned, no one ended up cleaning it and I had to make a request for cleaning on the next day. The complementary breakfast on the Element hotel side did not have much variety from day to day, it was pretty much the same food every day. After eating the same thing over and over again, it would get boring. I think the cleaning should be done every day and the items such as water bottles were not being replenished unless I asked for it. I feel that it should be done often.
4/5
Good
Sonia
06/04/2022
Well maintained and like new property, the room was clean and nice. The only thing is that the room was so small and tiny that I didn’t like.
5/5
Excellent
D'Vonzo
06/02/2022
Must stay
Great hotel with even better amenities. Loved the gym and the bar/restaurant. Parking garage was easy to navigate. Great location by major highways.
4/5
Good
Sheila
05/18/2022
Great location, safe and walkable. Good amenity space in hotel and diverse dining options within walking distsnce. Lighting in the room itself was poor, quite dim which was odd.
5/5
Excellent
Brenda
05/09/2022
Amazing place to stay at and very clean.
5/5
Excellent
Nicholas
05/09/2022
Very nice rooms, nice view, quiet and pleasant area.
5/5
Excellent
Anna
05/09/2022
Excellent stay here. One of the cleanest properties I’ve ever stayed in and the room was huge and had everything I needed. I really enjoyed my night here!
5/5
Excellent
Reesa
04/19/2022
Property is less then 5 minutes from my daughter's home.
Staff were informed and friendly. Room was clean and able to make DARK while sleeping. Only issue was room needs rugs on bathroom as when you get out of the shower the floor is slippery where your wet feet have walked. Other wise stay was perfect. Will stay there again
1/5
Andrea
04/17/2022
Such a poor experience. The room we stayed in hadn’t been used in a long time. Blinds didn’t raise, power outlets didn’t work (so no working fridge), cobwebs everywhere, no tissue, no TP. Maintenance came and was unable to help with the blinds and even replaced the fridge but still didn’t work. The front desk of the adjacent hotel we had to check in at offered free parking and complimentary breakfast but too uncomfortable and our food going bad since there was no fridge we left at 3am. The front desk didn’t know of our situation and I was told they couldn’t do anything for me since I booked through Expedia. I have a $100 charge on my card for incidentals, no sign of a discount and every time I call the front desk of both hotels there is no answer/recording to leave a message. We also accidentally left an item in the room on a shelf and we’ve not been contacted about the left item. I know times are hard with Covid but if I’m going to pay the most for a deluxe room I’d hope to receive better service/stay.
4/5
Good
Jeremy
03/27/2022
Good value. Nice, clean property, new. Decent breakfast included.
5/5
Excellent
Mark
03/21/2022
Newer hotel in a location near amenities.
2/5
Stephanie
03/08/2022
If you like staying in a college style dorm this hotel is it. No service inside the room (cleaning, fresh towels etc.) and you have to leave your garbage can in the hallway to get it emptied. Good for some but not for me.
5/5
Excellent
Verified traveler
02/21/2022
Beautiful property!! Great service!
Room was tidy. Loved the decor!! I was very comfortable and will definately be returning!
3/5
guadalupe
02/14/2022
The staff was not friendly, difficult to find a staff member when I needed help. Checkout and checking in process was inconvenient since I had to go to the opposite side (other property) and when suggested it was inconvenient the front desk personnel got upset and argumentative.
4/5
Good
Yusuf
01/27/2022
Clean and big room but the check in is in the Element side, which there was no sign about it.
4/5
Good
Timothy
01/10/2022
Nice hotel for either business or personal stay. Only 2 complaints: 1-No notice on Hotels.com that the parking was paid and 2-no one at the desk when I arrived at 9pm, no note or notice, no telephone to call anyone. Had to wait in the lobby wondering and wandering for nearly 30 minutes.
1/5
David
12/23/2021
BEWARE: ALOFT/ELEMENT IN REDMOND, WA
The front desk staff was exceedingly rude and unprofessional. They attempted to charge me a shockingly high "incidentals" charge... more than I've ever seen, and I have stayed at many hotels regularly as I travel for business. I asked for a moment to transfer some funds into the correct account to cover the incidentals, and the front desk person responded by saying if I didn't finish checking in within 30 minutes that I would be asked to leave the property. I had never heard of this policy before, but anyway I stated " That won't be a problem I should have the funds transferred any moment" Then the desk person said actually I've decided you have less than ten minutes. I felt disrespected but was able to transfer the funds and began handing my card over to make payment. That's when I was informed that my reservation would not be honored and would need to leave the property right away or they would call the police. I was appalled by this treatment and could not imagine anything I had done to offend this person or that would justify being turned away after I already paid in full to book the room and had presented valid ID and was prepared to pay the ridiculously high incidentals fee within the time limit that was being imposed. They refused to honor my paid reservation or to process a refund.
5/5
Excellent
Verified traveler
12/11/2021
Clean, modern, great amenities
1/5
Dana
12/07/2021
The heating system was broken and it was only 40 degrees out. I would like to receive a refund for this nights stay.
5/5
Excellent
Warren
11/11/2021
The room was very clean. The shower was great. I got a great night’s sleep on the bed too. Overall a great place to stay.
5/5
Excellent
Dennis
10/25/2021
Friendly and informative person at front desk...love this hotel!
5/5
Excellent
Verified traveler
10/17/2021
This hotel is in walking distance so I can visit family in a facility close by , staff is nice and always quiet and restful
2/5
Tomer
09/27/2021
First time in my life hotel could not fix breakfast to go because chef was ready to go home. Even in the morning the front desk did not try to put anything together. Management should check into it especially with Covid-19 that most hotel pack breakfast to go only.
5/5
Excellent
ILEANA
09/13/2021
The hotel was super clean, the staff were friendly, and we had zero complaints.
5/5
Excellent
Kristin
09/08/2021
Love this hotel!
Such kind staff and a wonderful stay!
3/5
David John
08/25/2021
The swimming pool was filthy.
We booked the hotel so my 5 year old granddaughter could swim, but no way.
1/5
Verified traveler
08/04/2021
There was a dirty used condom by the bed
4/5
Good
Verified traveler
08/04/2021
Nice room and well appointed.
5/5
Excellent
Verified traveler
07/05/2021
Very nice and clean. Comfortable bed. Simple yet good enough breakfast.
5/5
Excellent
Jacqueline
06/28/2021
Great hotel!
The hotel was nice modern and clean. Welcoming checkin process and centrally located.
1/5
Melani
06/18/2021
Got charged for not even staying that night
5/5
Excellent
Verified traveler
06/12/2021
It was great
3/5
Kathryn
05/31/2021
Confusing check in
There was no communication ahead of time that the Aloft lobby is closed and that we had to check in through the neighbor hotel. It was $15 to park which was also not communicated and is a bit high for the location.
3/5
Connie
05/18/2021
Mixed review
Under construction. Not noted in listing. Front desk gave wrong directions to locations within hotel. No microwave in room or available to guests anywhere in hotel. Lock cover in hall came off every time we opened door. No soap in room. Very pet friendly. Comfy bed. Lots of plugs for devices. Free WiFi.
5/5
Excellent
Debra
05/03/2021
Our Favorite Hotel
We forgot a leash and they had one for us to borrow. Our grandsons loved the pool. They consider Aloft to be “our favorite hotel” and this was our 4th visit.
2/5
Verified traveler
04/25/2021
Clean, convenient and reasonably priced stay. Had to wait for 40 minutes to get checked in even though we reached at 3:15pm after the check in time. The receptionist told us the room was not cleaned yet but instead of giving us the real time, he kept saying 5 more minutes, any second now. They could have 1)called us ahead to let us know our room wouldn't be ready 2) given us the real time so we could have grabbed a bite instead of waiting in the lobby.
5/5
Excellent
Dennis
02/07/2021
Home away from home
Clean easy check in and out, pet friendly , friendly staff :)
4/5
Good
Eric
12/18/2020
Fantastic. Especially for the price
Actually stayed at the Element as the Aloft was closed. Super friendly staff and comfortable room.
3/5
Lars
10/07/2020
Bed mattress very soft. No coffee in room for coffee maker. Breakfast very poor. Service and overall hotel standard good. Clean.
4/5
Good
Cody
09/08/2020
The stay was fine but we booked a room in the Aloft hotel and we were given a room in the Element hotel which is more like an extended stay kind of place. It was nice and clean and everything. Just wish they would have been upfront about it. The entire Aloft hotel is closed right now but it worked out fine.
5/5
Excellent
JLang
09/06/2020
We’ve stayed at this hotel a number of times. Always great rates, super clean, very updated and staff is beyond friendly. Love it here!!!
5/5
Excellent
Verified traveler
09/02/2020
Great value, rebooked again for another stay later
Was a bit confused when the lobby doors were closed on arrival for check-in. Directed to the Element just across the street for check-in and they were very helpful. The room was pristine and quiet, very happy with the bed and comfy sheets. Booked the hotel again for a stay at a later date. My only wish is that they didn't charge for parking, it should be included with the stay. At $12/day it feels like just an extra cash grab on top of things
4/5
Good
Chrissy
08/30/2020
Extremely clean. The breakfast bag was oddly sparse (might as well not have a breakfast) and there were no coffee ingredients in the room (although there was a coffee machine, which was odd), which is why this isn't 5 stars. But the cleanliness was impressive. Everything was spotless. Would definitely recommend for those who need to travel during Covid.
5/5
Excellent
Lindsey
07/15/2020
The staff was great! Very friendly and upgraded things due to the covid situation. I think they saw I had my son with me and needed a cozy room! They made it happen! I will definitely recommend this place to friends and family visiting the area!
Thanks to the staff!
Lindsey
2/5
Parker
07/05/2020
Used toothbrush in room
Used toothbrush left in the bathroom of my room during a pandemic. Really not sure how this is anywhere near acceptable. Over half of your hotel is vacant and you put me next door to a large family and my room has a dirty toothbrush on it. What if that toothbrush was used by someone carrying coronavirus? Need a place to stay for a while in a month but won’t be coming back here unless this is made right
5/5
Excellent
Jess
02/19/2020
It was nice and simple and the bar had great food and drinks
5/5
Excellent
Jeffrey
01/21/2020
Nice place to stay.
5/5
Excellent
Verified traveler
01/08/2020
Nice new property. Simple interiors, but very functional. The location is a little strange, but there are alot of places to eat at nearby.