4.6/5 Excellent
434 reviews
Amenities
4.6/5
Cleanliness
4.8/5
Comfort
4.7/5
Condition
4.8/5
Neighborhood
4.6/5
Service
4.7/5
Recommendation
88.2/100

Most Recent Reviews

5/5 Excellent
Hotels.com verified review
Rick
02/06/2024
Good impression of dowtown Spartanburg
Very clean and comfortable rooms. Liked the spacious counter space in bathroom and the rain shower head. Also nice to have a sofa for relaxing and watching the TV. Nice city view. Excellent, upscale breakfast. The convenience of free self parking.
5/5 Excellent
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Jennifer
02/06/2024
Great stay for one night!
5/5 Excellent
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Julie
01/31/2024
Wonderful restaurant on site.
5/5 Excellent
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Jonathan
12/27/2023
Loved that this hotel had superchargers for electric cars.
4/5 Good
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Gary
12/25/2023
What we liked is above. What we didn't like was no fan in the bathroom. The room was a touch sterile feeling. The bath towels were terrible! The breakfast buffet was very expensive for what it was.
5/5 Excellent
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Steven
12/22/2023
Great location. Beautiful hotel.
5/5 Excellent
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Steve
12/11/2023
Very hospitable
5/5 Excellent
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Rika
12/11/2023
I arrived at night after a car accident. This is not a planned stay and i don't know the area at all. This hotel staff was very nice at the check-in, and the room was very sleek and nice.
5/5 Excellent
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Pressley
12/03/2023
Friendly staff!
5/5 Excellent
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Bradley
12/02/2023
Great hotel if you need to travel to Spartanburg.
3/5
Expedia Group verified review
Stephanie
12/02/2023
The hotel was clean and my room was very nice. The staff was excellent and helpful. The bed was comfortable. For the price of the stay, the amenities were not good. I expected so much more from a hotel of this caliber. I had an unexpected stay due to a family member being in the hospital nearby so I was stressed and in need of respite. 1. The breakfast was expensive for the same quality menu a cheaper hotel offers for no additional charge. The restaurant upstairs was ridiculously expensive. I went across the street to a local restaurant and had similar menu choices for much less cost. Very good food! 2. There was no microwave in the room to reheat food or coffee. 3. The shower was disappointing with barely a trickle out of the rain and hand held shower heads. 4. The shampoo and shower gel were the exact same liquid. The scent was more like a man's aftershave rather than a fresh citrus. The quality of the shower products was poor. 5. The carpet pattern in the hallway to my room was awful! 6. The price went up an additional $60 a night when I inquired about extending my stay for 2 more nights. Since I was already there, I think it was poor service to increase my rate by that much when I was already staying there. 6. I declined to extend my stay with AC Marriott and went to a Holiday Inn nearby for the same rate I had originally at your hotel. I got a nice room, better water pressure in the shower, nicer bathroom products and same quality bed and amenities.
5/5 Excellent
Expedia Group verified review
Giovanni
11/28/2023
Nice elegant hotel and well priced
5/5 Excellent
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Andrei
11/12/2023
Sorry I don’t have specific thing I just like everything, awesome
5/5 Excellent
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Daren
10/24/2023
Very nice hotel and always my choice when I’m in Spartanburg
5/5 Excellent
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Danny
10/09/2023
The place to stay!
Very clean and nice
5/5 Excellent
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Myrna
10/01/2023
Public area was beautiful and clean
5/5 Excellent
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Jean
09/07/2023
Very clean, convenient, and most of all tiled floor in room. (I can’t stand hotel room carpet )
5/5 Excellent
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Amanda
08/24/2023
Absolutely the BEST!!!
5/5 Excellent
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Heather
07/28/2023
Excellent hotel! We thoroughly enjoyed our stay and will definitely being staying at the AC on future trips!
5/5 Excellent
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Henry
07/21/2023
The Staff was amazing. Treated me Like and Friend and took care of all our needs.
5/5 Excellent
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Virginia
07/12/2023
Clean, and nice staff.
5/5 Excellent
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Jill
07/10/2023
Fabulous Hotel!!! Moved our daughter to Spartanburg and we will always stay here when visiting!!
5/5 Excellent
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Halimah
07/09/2023
This hotel is one of the best I've ever been to.
5/5 Excellent
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Tania
07/09/2023
Nice property, clean room, friendly service. I felt very safe. Fast internet
5/5 Excellent
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Jose
06/24/2023
Our second time their we enjoyed it just as much as the first time and will definitely be back. Great staff and service.
5/5 Excellent
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Nick
06/03/2023
Clean and nice employees
5/5 Excellent
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Verified traveler
05/30/2023
It was clean and quiet, and all the staff was so kind and knowledgeable, loved the stay
5/5 Excellent
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Charlie
05/28/2023
This was conveniently located near the starting point of the Assault On Mount Mitchell bike ride.
5/5 Excellent
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charles
05/23/2023
Very nice, clean, and great accomodations.
5/5 Excellent
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David
05/16/2023
We liked the artwork and the architecture.
5/5 Excellent
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Joseph
05/09/2023
Very nice hotel.
3/5
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Matt
05/08/2023
Air conditioning didn’t work. They only compensated me 40 dollars. I felt that was not enough.
5/5 Excellent
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Robert
04/24/2023
Great addition to Spartanburg. 10th floor bar absolutely wonderful. Rooms were modern and nicely equipped.
5/5 Excellent
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Dawn
04/16/2023
Hotel was clean and in a Great location
5/5 Excellent
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Allison
04/03/2023
Very nice hotel! Rooms are spacious and comfortable. Lobby area is gorgeous. Close to restaurants and downtown activities.
5/5 Excellent
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Edward
03/23/2023
Happy time in Spartanburg, SC
Great hotel & location. Staff was fantastic & the hotel & room was very clean. Really enjoyed my visit!
5/5 Excellent
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Sonya
02/05/2023
Very economical, the restaurant on the 10th floor is amazing. Staff is great!!
5/5 Excellent
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Mike
01/17/2023
Was veey clean and super modern. One block away from everything you'll need.
5/5 Excellent
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Teresa
01/16/2023
Staff very helpful !!
5/5 Excellent
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Caleb
01/09/2023
This is a beautiful hotel, it’s very modern and my absolute favorite in Spartanburg County, SC
5/5 Excellent
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Amelia
01/06/2023
Everything was nice and clean. This was our First NYE together and having a nice comfortable room and environment was absolutely perfect.
5/5 Excellent
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Thomas
01/02/2023
Very nice
3/5
Hotels.com verified review
Randall
12/31/2022
Best foot forward and fell short.
There were several issues with my stay, part of the time I had no heat, then I had to listen to blowers outside my door all night, there were old blood stains on my sheets, I had to move rooms, etc.
4/5 Good
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LaTicia
12/26/2022
The staff was extremely pleasant and accommodating. Check in & out was smooth.
5/5 Excellent
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Verified traveler
12/11/2022
Great stay. Yvonne and the staff were fantastic.
3/5
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Verified traveler
11/27/2022
Nice property but not wonderful.
The first room that I was checked into had some water damage. The room was kindly switched on the next day to a smaller room without water damage.
5/5 Excellent
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Verified traveler
11/25/2022
In Spartanberg SC for a wedding and this hotel was in the perfect location to where the wedding and reception was
5/5 Excellent
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Pam
11/21/2022
Beautiful modern hotel. Great amenities. Great location. We walked across street for dinner and it was delicious.
2/5
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Steven
11/20/2022
This property is overpriced for what you receive. The rooms are very plain. Outside noise is terrible. The bathroom has no tub for a hot relaxing bath after a hard day. You could definitely do better than this hotel.
4/5 Good
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shelley
11/15/2022
Everything was great besides lumpy bed.
5/5 Excellent
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Sarah
09/26/2022
Beautiful hotel in great location.
5/5 Excellent
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Josiah
08/22/2022
Great hotel with restaurants within walking distance. Great pool for kids, lots of room. Staff was extremely pleasant and professional.
5/5 Excellent
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Rona
08/10/2022
The hotel was great. There are lots of places within walking distance to eat at.
5/5 Excellent
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Tireka
07/29/2022
The hotel had excellent customer service. The only issue I had is housekeeping did not clean my room during our stay.
3/5
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Thomas
07/25/2022
Several small details. ice maker on 3rd floor did not work correctly despite several calls. The soap dispenser in the shower did not dispense soap. The breakfast was not worth $15-not serving eggs to order was disappointing and the euro style breakfast was also disappointing,
5/5 Excellent
Expedia Group verified review
Theodore
07/05/2022
I like the location to downtown Spartanburg. The room was excellent, clean. Staff was extremely nice. No dislikes for me or my wife.
5/5 Excellent
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Konstanton
06/12/2022
We had a wonderful stay. The hotel was so clean and decorated beautifully. The staff was so friendly and helpful.
5/5 Excellent
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Jeffrey
06/07/2022
Weekend getaway.
Great location. Stayed here before and enjoyed the hotel, the pool and the town. Live music everywhere. Love this place and will be happy to return.
4/5 Good
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Jacoby
06/04/2022
Everything was good
4/5 Good
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Verified traveler
06/03/2022
One problem, no closet space. No room to hang clothes for 2 people staying 5 plus days. Otherwise, excellent venue!
1/5
Expedia Group verified review
Robert
06/01/2022
Booked through Expedia, and was routed to an older hotel. Stated that charges would be refunded, and no charge to stay at other hotel. After 3 weeks and multiple attempts to Expedia, I have yet to find someone that will refund the money and apologize for booking me at a Marriott that said they were full.
5/5 Excellent
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Edgar
05/27/2022
a fantastic place with a fantastic staff
5/5 Excellent
Hotels.com verified review
Edwin
05/07/2022
I would definitely stay here again!
This was a pleasant surprise in downtown Spartanburg. I did not expect a hotel of this quality. It was clean, the staff were friendly, professional, and helpful. I especially like the design of the rooms - nice touches from the lighting to the bathroom design with a sliding door on the shower. They also had a room safe and other pluses. All at what I thought was a reasonable price.
5/5 Excellent
Expedia Group verified review
Mark
05/04/2022
Hotel offered very convenient features (i.e. outlets in opportune areas, nightlight, spacious modern looking rooms, toiletry bag hook, check-in/out took a minute or less, area to put luggage, WIFI was strong, adjustable reading lamps, coffee/shampoo/conditioner/soap gel provided and more!)
5/5 Excellent
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James
05/02/2022
Very clean, well maintained. Staff was friendly and helpful.
5/5 Excellent
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Justin
04/07/2022
Will return
Modern and clean. Beautiful hotel! Will be back for sure
1/5
Expedia Group verified review
ashlei
04/03/2022
Moved my reservation to another hotel, not up to same or similar quality. Also took over three hours to actually get in contact with the responsive hotel after contacting me via email.
5/5 Excellent
Hotels.com verified review
Denise
02/17/2022
Lovely hotel with great service.
4/5 Good
Expedia Group verified review
Nicole
02/12/2022
Very pleasant front desk employees.
5/5 Excellent
Expedia Group verified review
Eryca
02/03/2022
Was in town for a funeral and needed to check in early. Ms. Yvonne was so helpful and friendly. Hotel was super clean and quiet. Only complaint was the shower wasn’t hot enough for me but it was ok. Would definitely recommend this hotel!
5/5 Excellent
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Jennifer
01/11/2022
Loved our stay
Great stay - beautiful hotel, well maintained, spacious room, comfortable bed. Great location.
5/5 Excellent
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Marissa
01/08/2022
Thanks to the receptionist!
Great stay in downtown Spartanburg. Wonderful accommodations! Thanks for putting us on the 7th floor and in a room that worked well for my handicapped spouse. Lovely staff.
5/5 Excellent
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John
12/27/2021
Robinson
It was a great stay.
5/5 Excellent
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Charlotte
12/26/2021
Really enjoyed my stay here, it was very clean!
5/5 Excellent
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Robert
12/11/2021
Parking is so convenient. Makes luggage carry easy. No hassle finding a parking space ever.
4/5 Good
Hotels.com verified review
Yan
12/04/2021
OK stay
The hotel was good, but there was no cleaning during my 2-night stay.
1/5
Expedia Group verified review
Kevin
11/26/2021
The property was nice, good location and a ok value for the price. The staff was terrible. They did not alert me that a festival was going on until 2:00 am and did not suggest that I be placed at a different part of the property. That would have been quieter. They did not clean my room after the first day. I asked for the manager and was told they would call and they never did.
5/5 Excellent
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jemar
11/03/2021
Clean
5/5 Excellent
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Wesley Mahon
09/30/2021
We always love staying at the AC. The staff is friendly, and on this stay, the staff at Level 10 went over and above to make my daughters birthday fun, especially the bartender.
5/5 Excellent
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John
09/27/2021
Great place!
Great building, great staff. Nice lobby bar. Walking distance to several great restaurants. Would definitely stay again.
5/5 Excellent
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David
08/31/2021
Awesome super nice hotel! Super clean and awesome staff!
5/5 Excellent
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Jacklin
08/27/2021
Wonderful hotel. Wonderful staff.
5/5 Excellent
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Sandy
08/06/2021
Just delightful
Lovely, convenient, welcoming spot after a long drive. Several nice restaurants nearby. Really nice relaxing by theuncrowded pool.
5/5 Excellent
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Verified traveler
07/26/2021
Everything was great, this will be our once a month get away place.
5/5 Excellent
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STACY
07/25/2021
Great area plenty of restaurants and shopping!
5/5 Excellent
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Timothy
07/20/2021
Tim’s visit
Nice and clean hotel. Great service and also near a lot of restaurants to try.
5/5 Excellent
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Erik
07/19/2021
The place to stay in Spartanburg
Perfect stay. Looks brand new. Well designed and decorated lobby/bar/breakfast area. Everything was very clean. Great location near everything in downtown.
5/5 Excellent
Expedia Group verified review
Verified traveler
07/16/2021
Loved the location right in the heart of Spartanburg. Lots off good dining and shopping in walking distance. Felt safe. Parking lot filled up at night from 10th floor restaurant and finding a spot was always a concern. Smelled like cigars in our room even though it’s nonsmoking and that bothered my children.
5/5 Excellent
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Verified traveler
07/13/2021
Beautiful hotel with nice staff within easy walk to all downtown Spartanburg has to offer.
5/5 Excellent
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Verified traveler
07/10/2021
The place was awesome
5/5 Excellent
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Verified traveler
07/05/2021
I
5/5 Excellent
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Verified traveler
07/04/2021
Convenient location for business purposes, clean room and facilities.
5/5 Excellent
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Verified traveler
07/03/2021
Always felt comfortable walking around , everyone was so friendly. Place is gorgeous.
5/5 Excellent
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Verified traveler
07/02/2021
The Steakhouse on the 10th floor is fabulous!
5/5 Excellent
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Verified traveler
07/01/2021
I do believe this hotel to be the best in Spartanburg and Greenville areas. Very clean , modern with most comfortable shower room.
5/5 Excellent
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Verified traveler
06/27/2021
Clean, modern, artsy vibe
4/5 Good
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Verified traveler
06/24/2021
Not bad but not great, lacked some basic amenities you would expect in a nice hotel. They claim it’s their minimalist approach but when you don’t know about it ahead of time it can throw you off.
5/5 Excellent
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Verified traveler
06/22/2021
Beautiful elegant hotel lots to do in a walkable distance. Will stay again.
5/5 Excellent
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Verified traveler
05/29/2021
Updated rooms and bathroom, great lobby. Super restaurants and pubs directly across the street or you can walk one block for more choices.
1/5
Expedia Group verified review
Verified traveler
05/25/2021
No room available