4.5/5 Excellent
955 reviews
Amenities
4.4/5
Cleanliness
4.6/5
Comfort
4.6/5
Condition
4.6/5
Neighborhood
4.7/5
Service
4.6/5
Recommendation
88.9/100

Most Recent Reviews

4/5 Good
Hotels.com verified review
Justin
01/05/2024
Pleasant Stay
Close location to downtown, ~15 minutes without traffic. The stay was fine, comfy and spacious rooms. The walls are thin however and condition of carpeting was subpar. For the price relative to other accommodation, I shouldn't complain.
4/5 Good
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Francisco
01/01/2024
The lady at the check in was very nice. The hotel is located in a nice place with plenty of dining options and shopping. Mt Pleasant is a nice town very close to Charleston. Breakfast very good
5/5 Excellent
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Bobbie
12/29/2023
Our Charleston go to place to stay
This has been our go to place to stay when we visit the Charleston area. The beds are comfortable. The blackout shades are awesome for sleeping without street lights or sunlight shining through. The breakfast is always good and you can't beat free coffee.
3/5
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Dennis
12/27/2023
For a place being fairly new the shower curtains torn and the blinds torn
5/5 Excellent
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William
12/26/2023
It seems to be well run and is kept in clean, neat condition. They have good-sized rooms and a good breakfast every morning.
5/5 Excellent
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Amoos
12/24/2023
Great place to stay. Clean and well kept. Good breakfast. Lives upto Holiday Inn standards we have come to expect. Good shopping and historic venues close by.
4/5 Good
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Dawn
12/20/2023
The pillows were rough. They folded into a too soft mess.
5/5 Excellent
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Rachel
12/18/2023
Clean, Free parking, annd easy access whether you are visiting downtown Charleston or Isle of Palms. Would stay again.
5/5 Excellent
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Lisa
12/17/2023
Great amenities. Convenient location. Satff was very kind and helpful. We needed to extend our stay and Jasmine worked with us to make it possible. TYSM
5/5 Excellent
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Susan
12/10/2023
Short Stay
Hotel was clean and convenient. Breakfast was above average for an included hotel breakfast. I was satisfied
5/5 Excellent
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JOSEPH
12/10/2023
Room was very nice and modern. Had the extra sofa/ couch option if you need it.
5/5 Excellent
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William
12/10/2023
Convenient, quiet, and had nice staff. Free breakfasts were above average. Expedia helped us get an excellent price, too.
4/5 Good
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Jason
12/07/2023
Good 1 Night Stay
Good overall...room had very sour smell and A/C was wonky...but place is fine. Good breakfast!!!
5/5 Excellent
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Berry
12/02/2023
The rooms were a little small.
5/5 Excellent
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Jerry
11/29/2023
Clean and modern. It was very roomy with a king bed. And they had a decent breakfast.
5/5 Excellent
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Lynn
11/28/2023
Excellent value, very clean, updated styling, convenient to shopping, restautants and hospitals.
5/5 Excellent
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Sara
11/21/2023
The Right Choice, Every Time
Stayed for a short trip down to SC. Couldn't be happier with this choice. The room was clean and very comfortable. The staff were always very friendly and professional. Even the continental breakfast was very good (although we did just eat there once since we usually were getting biscuits). If I am ever back in SC, I will be staying here.
5/5 Excellent
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Mark
11/15/2023
The place was clean and comfortable with good space in the room. Breakfast smelled wonderful but we had to leave without having any.
2/5
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ronald
11/15/2023
When we entered the room there was a stale smell. All night long , every couple hours we were awakened by a knocking noise. It sounded like an ice machine dropping cubes. There was no machine I could find. I won't go back to this hotel.
4/5 Good
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Laura
11/06/2023
Convenient location. Staff was friendly with quick check in process. Good breakfast options.
5/5 Excellent
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Eugene
10/21/2023
Good hotel for the price, close to the beach. Staff was nice.
4/5 Good
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Iris
10/09/2023
The hotel was pretty nice and the Staff was very friendly and helpful. The breakfast was great and had a great variety and it was kept extremely clean. The staff kept the food are very clean!! The rooms could have used a bit more cleaning and we had to ask for more towels, the floors had crumbs and glitter from the previous guests. We did not complain. The pull out couch was Not comfortable enough for anyone to sleep on and sitting on the couch was awful too. The property was close to the Shipyard and the beach and shops. Great location.
4/5 Good
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Erika
10/08/2023
This was a great stay! We asked for more towels and pillows but due to the hotel being booked full, we couldn't get them until the 2nd night but they were very nice!
3/5
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Laura
10/06/2023
We could not get the AC on in our room. The front desk a remote was needed but nowhere to be found. It would be a good idea to keep an extra remote for such situations.
5/5 Excellent
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Laura
10/06/2023
Friendly Charleston travel
It was perfect for our needs. Our room was clean, lovely decor and the convenience of the Kerig is always a nice touch.
5/5 Excellent
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Nancy
10/03/2023
Great Hotel
Very friendly staff. And they were very helpful. The breakfast was always good.
3/5
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Jose
09/20/2023
Everything was great, except AC system, we went to sleep and it was working, wen we woke up it was blowing hot air with the temperate on the thermostat reading 84 f, since we were about to check out we just informed the front desk on our way our
5/5 Excellent
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Michael
09/18/2023
Professional.
2/5
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Jordan
09/16/2023
Musty Room
We have stayed at this location in the past and always had a good experience. This time, however, the room had an extremely musty odor and the shower was filled with mold. Will probably not stay here again.
5/5 Excellent
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Debbie
09/11/2023
Clean. Great breakfast. Check in very easy.
5/5 Excellent
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Jack
09/11/2023
Easy, clean, would stay again
5/5 Excellent
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David
09/10/2023
The staff was very friendly and helpful. The breakfast is good (about what you shoulld expect). We have stayed here several times and will be back again.
5/5 Excellent
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Tom
09/06/2023
A great night.
4/5 Good
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Valentina
09/06/2023
Breakfast was okay
5/5 Excellent
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Ivor
08/29/2023
Staff we had contact with were all very pleasant and smiling. Do feel in the room, could use closer vacuuming next to the walls. Seem to be a lot of dust accumulated there. Otherwise all was good.
3/5
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Kristy
08/27/2023
They are understaffed and the first experience I had with a staff member was not good. The second girl was so sweet but she had no help..
5/5 Excellent
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Krystine
08/26/2023
Great Location close to beach and restaurants. Easy check in. Clean room and good breakfast
5/5 Excellent
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Erica
08/22/2023
Everything was good. The room could use some dusting but other than that it was great
5/5 Excellent
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Emily
08/21/2023
Great location, lots of food options around. Hotel was clean and comfortable.
5/5 Excellent
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Martin
08/11/2023
Good for breakfast was ok but could be better
5/5 Excellent
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Jeffrey
08/08/2023
This property has an excellent handicap room setup. Plenty of room and roll in shower was very convenient.
4/5 Good
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Kirsy
08/05/2023
None
1/5
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stella
08/04/2023
Teach your staff some customer service skills
5/5 Excellent
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Jose Duitama
08/02/2023
Excellent location, neat in all aspects.
5/5 Excellent
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Mark
07/29/2023
They ran out of cream cheese for the bagels, and the pancake maker was broken. The pool was a little murky. Other than that it was great. Staff was very nice.
4/5 Good
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Mr. Ronald
07/28/2023
An enjoyable stay. The property is attractive, in a pleasant and convenient area for dining and shopping options, and features some nice amenities. The pool is large and has comfortable seating and tables--towels provided. The lobby and common areas are comfortable, tasteful and can accommodate several guests. Breakfast is a great bonus. Food was plentiful and tasty! Our room was a mixed bag, however. While the bathroom was large, well lighted, and conventienty featured a walk-in shower (big bonus for orthopedic minded folks), the carpet needed to be replaced. The carpet was damp and dirty, and room smelled musty, probably due to extreme heat and humidity this climate sees. Beds were mostly comfortable and the TV featured some movie channels. Room service was good, and staff was attentive. Parking and street access was well thought and made getting around easy. Overall: I would recommend this property for a stay.
5/5 Excellent
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Sharon
07/24/2023
vacation
We had amazing time. It was close to Charleston.
4/5 Good
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Mallorie
07/24/2023
We enjoyed our stay and had no issues with the hotel.
5/5 Excellent
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Amber
07/18/2023
Great breakfast. Clean and very functional room. Loved the full length mirror with outlet and available shelf so two people could be getting ready at the same time. Friendly staff. Would definitely stay here again and recommend if you are in Charleston and do not need to be super close to the downtown area.
5/5 Excellent
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Stephanie
07/17/2023
It’s a very nice nice hotel
5/5 Excellent
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Christina
07/15/2023
My wife and i love staying with holiday inn
5/5 Excellent
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Kristi
07/10/2023
Couple's trip
The hotel was amazingly clean. There were several baseball groups there, however, the hotel was very quiet at night. The morning breakfast could have been better. At 8am, there were a few items that were out of stock. So choices were limited. Overall, a great stay.
4/5 Good
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Kevin
07/09/2023
The employees are pleasant and customer service is good. Rooms are in good overall condition but maybe need a little attention to some of the cleaning. I know it’s hard in this type of establishment, but you have to give a little extra attention on given days. Overall, the stay was pleasant and the breakfast is an added bonus.
5/5 Excellent
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stanley
07/09/2023
Breakfast was great!!!
5/5 Excellent
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Claudia
07/09/2023
Great service from staff.
5/5 Excellent
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Brian
07/01/2023
Friendly staff, very clean
Friendly staff, very clean- will be staying here again I am sure!
5/5 Excellent
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Verified traveler
07/01/2023
It was great!! Friendly receptionists and very comfortable.
4/5 Good
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Nancy
06/27/2023
Good staff.
I had to ask housekeeping to mop the tile in the entrance and bathroom. I spilled some water the first night, and the towel I soaked it up with was black! It was taken care of immediately.
2/5
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patrick
06/25/2023
Didn't ask for a handicap room but was given one, bathroom floor was very slick when wet to the point of being dangerous, smelled musty
5/5 Excellent
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Karen
06/25/2023
Clean and updated. We enjoyed our stay!
5/5 Excellent
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Ea
06/24/2023
Rooms are clean and comfortable. Daily breakfast was very nice! Walking distance to many dining and shopping options. Staff was great. Highly recommend.
3/5
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Robert
06/19/2023
Not my best experience.
Every front desk person was surly. No coffee service on second day.
5/5 Excellent
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Laura
06/19/2023
Nice front desk staff! Clean and had quality products in the bathrooms!
4/5 Good
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marguerite
06/18/2023
Nice area
4/5 Good
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Chet
06/10/2023
Sink drain wouldn't work. Person at counter during my check out was rude.
3/5
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Thea
06/09/2023
Staff was not friendly @ all but the stay was great. Rooms could be cleaner.
5/5 Excellent
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Cheryl
06/01/2023
The property was very clean and front desk very accommodating.
5/5 Excellent
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Susan
05/31/2023
The checkin process was easy. The breakfast was very good. Our room was spacious
4/5 Good
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Ashley
05/28/2023
Overall this hotel is fine. The staff are very friendly and helpful. The location is good and the price is excellent! Breakfast offerings were standard and met our needs. The parking lot could be a little bigger to fit the number of guests. Our room needed updated and a good clean. The bathroom was a bit gross. These two reasons brought down the review rating.
4/5 Good
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KATHLEEN
05/27/2023
Hotel clean and modern.
5/5 Excellent
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Toni
05/18/2023
Everyone was very nice and gave a happy. Feeling to us durning our stay we will be back next time we come back to Charleston hope next year!!
5/5 Excellent
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Mel
05/17/2023
Great stay and all went well
Great stay all went well.
5/5 Excellent
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Verified traveler
05/14/2023
The staff was very personable and strove to meet your needs, food was excellent, and location was ideal for beach time as well as exploring Charleston.
4/5 Good
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Boaz
05/11/2023
Hope that we will get back the deposit the hotel charge me.
4/5 Good
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Sharon
05/05/2023
I have often stayed here. My air conditioner and clogged sink needed some attention. Otherwise my room was good and the hotel is nice. Great breakfast!!
5/5 Excellent
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Jeff
04/27/2023
Very well staffed and property cared for.
5/5 Excellent
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Leisha
04/27/2023
It was very convenient to where we were visiting each day. Very nice place!
3/5
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Laura
04/25/2023
There were stains on the chaise, no body wash in the shower and we found 2 popcorn kernels.in the bed, but we did not eat or bring popcorn. The woman at check in was aloof .
5/5 Excellent
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Peter
04/18/2023
Very pleasant stay at the hotel in the town of Mount Pleasant
5/5 Excellent
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Stephanie
04/13/2023
Very friendly staff and helpful
5/5 Excellent
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Shannon
04/10/2023
Very clean. Friendly staff.
5/5 Excellent
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Erin
04/08/2023
Great hotel! Convenient to downtown Charleston, delicious breakfast and kind and helpful staff.
5/5 Excellent
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Terry
04/05/2023
This property was good. The room we stayed in was clean. The only issue i saw was no coffee in the lobby area. But not. An issue for me not coming back.
5/5 Excellent
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Brian
04/03/2023
A very clean and well ran organization.
5/5 Excellent
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Kelly
03/28/2023
This will be our new go too! While I’m Charleston
Everything was extremely clean and lovely! The location was perfect as well.
4/5 Good
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Lynn
03/23/2023
What ever they cleaned the tiles that were in The entry way were all sticky. My shoes stuck to them. The rooms were nice. It was quiet and the breakfast was pretty good.
5/5 Excellent
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kelly
03/23/2023
Excellent service and cleanliness.
5/5 Excellent
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william
03/20/2023
Terrific
The best motel room we have had in years
5/5 Excellent
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Jennifer
03/16/2023
Location, excellent restaurant next door and very clean and friendly staff.
5/5 Excellent
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Ronald W
03/08/2023
It was safe and convenient
5/5 Excellent
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John
03/07/2023
Very happy with room! Comfortable and clean. Spacious. Like the walk in shower much better than a tub. Good location!
2/5
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glenn
03/06/2023
Good morning your staff was pleasant some needing more training the house keeping I’ll give them a unSatis factory because our room wasn’t clean twice as rates increase somewhere along the line hospitality must increase my wife and I visit that hotel when it first open my wife and I just don’t want to see the hotel go down or drop it stand it
5/5 Excellent
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John
03/06/2023
Clean, good breakfast, great staff
5/5 Excellent
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Jessica
03/04/2023
Very clean. Well maintained. Breakfast was better than most hotels. Beds very comfortable. Absolutely no complaints!
2/5
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mary elizabeth
03/03/2023
Ac and heat vent and filter needs cleaning, it has a moldy stench, a piece of hair was under the covers when I pulled them back
4/5 Good
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Charlotte
02/28/2023
This hotel is conveniently located to Charleston. Honestly, it took about an 8 minute drive to get to all things Charleston. There's a restaurant directly across from the hotel. SOL has a wonderful bar and the food is good. I appreciated the Dove products in the bathroom. The beds were comfortable. Appreciated having daily maid service. The room was thoroughly cleaned when we arrived. A little heavy on the cleaning product (strong smell) but at least I knew it was cleaned. No hotel bar but daily breakfast with the standards eggs, turkey sausage, biscuits, sausage gravy, cereal, pastries, etc. There's a mall near by and several restaurants. Close to IOP which is a big plus. Overall a nice stay and would elect to stay again.
5/5 Excellent
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Mark
02/27/2023
Nice
5/5 Excellent
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Samuel
02/08/2023
Easy visit, very accommodating.
4/5 Good
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Katherine
01/17/2023
The bathroom lights were too dim. This is the second Holiday Express and Suites we have stayed, and we provided same feedback for the Pittsburgh location. We thought it was a burned out bulb in Pittsburgh but it apparently isn’t. One side of the mirror was brighter than other side in both places. Otherwise, the place is great and the beds are comfortable.
5/5 Excellent
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James
01/12/2023
Beautifully clean and modern bath. Safe walk-in shower. Amazing breakfast set. Great location.