1/5
Ryan
12/05/2024
Heat don’t work and room smell like 9 Mexican parties. Get what you pay for
3/5
Sierra
12/04/2024
No hot water
My room was comfortable with the temperature but the hot water was not working and it was ice cold. I was unable to shower and freshen up.
5/5
Excellent
Anthony
12/04/2024
Cash deposit not cool
5/5
Excellent
Norman
11/25/2024
Our basic needs were met as desired. We were satisfied.
3/5
London
11/24/2024
I saw a roach on the last day, the shower water do not get hot, the tv moves slow and glitches because its too many people on their network, wifi moves slow also, it was o dripping out the stove on the floor but the beds was nice the area is nice and everything else was good overall i enjoyed myself
3/5
sierra
11/24/2024
The stay was not bad and it was well deserved. The only thing that I didn't like was the A/C and heat was not working properly.
1/5
Autumn
11/22/2024
Rooms smelled like cat urine and mold.
Front desk refused to give towels.
Breakfast is NOT included in the price of the room. People live full time here. Smoke Marijuana outside their rooms. Did not give back deposit because they said the room smelled. But the room had smelled when we first got into it.
3/5
Yashira
11/19/2024
It was a good experience. Booked the hotel last minute so didn’t get to research the hotel. Breakfast was ok at best.
5/5
Excellent
China
11/16/2024
Fornthe price, the property was great. Could use a little touches but everything was clean and the staff was very friendly.
3/5
Mari
11/13/2024
Some units are nicer than others. Some need maintenance. You can change rooms if you don't like the one you're given.
4/5
Good
Kingsley
11/13/2024
The property is nice and clean. The staff are respectful. I will like the swimming pool to be open for guests to swim if they want.
5/5
Excellent
Jakoria
11/11/2024
it was nice and well put together
1/5
Verified traveler
11/08/2024
HORRIBLE ALL AROUND
Horrible. They are NOT dog friendly, sheets and comfortable has stains, bathroom had mold and flooded when you showered. Doors don’t close properly there’s a gap between door and trimcharge for service animals. Horrible customer service they will literally laugh in your face. Never again
Kicked us out for the dog “barking” but infact he wasn’t bc we were literally in the room sleeping. They just steal your money was told id be refunded and nothing.
2/5
Jason
11/08/2024
Never To Return
Pulled up and thought it looked VERY dated. There was no signage with the hotel name on it. The front desk could not find my reservation through hotels.com. I made this reservation for 2 rooms with breakfast included almost a year ago when planning our cruise. They said they got a new system and did not have it. I asked how much it was and was qutoted double the from my reservations. I showed her my email and she honored the price w/ a $50 cash deposit. Went to the room and was not impressed. There was a chair that was falling apart and was place was just sketchy looking. I went back to get a refund and was told no refund. She gave me another room in the inner area looking at the pool and told me that when the other friends got there she would give them a room next door or at least really close. There was an old couch that we would not sit on. There was some good restaurants very close by. We went to the store and bought cleaning lysol wipes and spray to clean it better. My friends came and They did not give them the room near us which a few i saw were vacant. I went with them to there room it was doable for 1 night with some extra cleaning which we did. The grass was uncut in the inner area around the pool. We did not get in the pool. They wanted to charge extra for breakfast so we did not eat there. Went to get our deposit and they could not find it at first. The deposit system seems unorganized. We did finally get the $50 back and survived the night. Never to return.
3/5
Anthony
11/07/2024
No wifi
Front desk very friendly. Wifi never worked. Wanted $8.59 for breakfast
2/5
craig
11/05/2024
Front desk did not hold room requested
And said they would block for me
Tv anf internet did not work
When I asked at front desk they told me it work intermittently
And than the told me to stop complaining and I could always leave if I was not jappy
1/5
Alray
11/04/2024
I got there on my check in day and they informed me right then and there that I didnt have a reservation due to new management being in charge and my reservation being lost. I was then told I couldn't stay because they were overbooked. I will be reporting to Hotels.com and getting a refund.
1/5
Vanessa
11/04/2024
Paid for a one night stay… Hotel claim they never received payment my card was charged and I had proof of payment receipt
5/5
Excellent
Clayton
11/02/2024
Amazing
1/5
Deanna
10/30/2024
Rooms nice..BUT I PAID ON LINE. THEY ASKED 50.00 DEPOSITE TO BE GIVIN BACK ROOMS ARE PET FRIENDLY BUT YET KEPT DEPOSIT BECAUSE OF DOG ALSO SMELLED CIGAR I WILL NOT GO BACK KEPT MY DEPOSITE SO MY ROOM WAS OVER 100.00 FOR NIGHT
4/5
Good
Jerry
10/29/2024
Simple and can't beat the price.
I took a flyer on Windsor because of economics and I'm glad I did. I normally stay at much more expensive locations that cost literally twice as much. I was alone so didn't need anything grand. I just needed simple, cheap and quiet. There was a problem with the later but the hotel staff handled that deftly. The hotel appears to be an old hotel that a family has taken over to run and remodel. The whole place while old has been completely redone top to bottom. The grounds as well as rooms are clean and don't smell or anything like that. The rooms have been redone completely and look very nice. The only thing I would have wanted differently is a better TV and bed. On the hidden plus side Tmobile data speeds were EXCEPTIONAL here vs. poor at other hotels. The family running the place is super nice and clearly invested in its success by their actions. Seriously though for the price a paid while I was passing through I couldn't be more pleased!
5/5
Excellent
Tiffany
10/28/2024
It was fairly cheap and clean.
5/5
Excellent
Josue
10/28/2024
Very nice.
4/5
Good
anna
10/26/2024
Exceptionally clean!
2/5
Verified traveler
10/24/2024
Honestly the staff was plenty nice, and the room was sufficient for the one night stay I had there. However, it's clearly been around a while and definitely hasn't been kept up like the pictures suggest. If you're just looking for a cheap stay near the airport it will do, but I don't think I'd suggest an extended stay.
1/5
Patricia
10/20/2024
Don’t go there
The hotel charged my cc twice . I call to talk to manager . They told me I had to leave a massage. I did I never got a return call back to this day . Something was bitting me all through the night . It was clean but u couldn’t sleep. We made a reservation on line and they didn’t have it. What kind of business is this. I would never go back.
3/5
Raymond
10/18/2024
Spanish Charm
I've stayed in many different hotels across the USA and Europe. This one has the feel of old US Florida Spanish charm. The architecture, the property, and even the curved staircase will transport you back to the era when Spain owned Florida. (The hotel is not that old.)
The problem I had was the language. Everything was in Spanish: TV, hotel information posted, and the emergency evacuation placard. In the USA the norm is for the information to be in English and other languages.
As with most hotels today, they ensure your room is clean and well-stocked with essentials. During your stay, the hotel staff respects your privacy by not entering your room. You must ask the front desk to have someone tidy your room or provide you with additional essentials. This hotel follows that philosophy.
This hotel is an excellent value, and I will stay here again.
4/5
Good
Donald
10/16/2024
No Hot Shower
Wished they would had Hot water in the shower.. Other than that it was good..
1/5
Andre
10/13/2024
Room smelled like smoke. Nothing like the pictures
1/5
Youhanna
10/13/2024
Dirty and disgusting. We couldn’t even sleep one night There we had to leave
2/5
Bruce
10/12/2024
Ok for a hurricane stay
The hotel is very dated and not well maintained.
4/5
Good
Robert
10/09/2024
Older property but it worked
5/5
Excellent
Matthew
10/08/2024
Trying to find accommodations for my elderly parents as they evacuated Florida was a disaster. Domingo was compassionate, clearly understood the situation and went out of his way to be a "human being" and help his fellow citizens in a difficult situation. I can't scream loudly enough how wonderful he was to help!!!
1/5
Anthony
10/03/2024
No professional
1/5
Kenneth
10/03/2024
Avoid this hotel at all costs. Absolutely disgusting.
1/5
patricia
09/29/2024
Check in was fine but the plumbing in the room was not up to par. We kept finding water on the floor and the drain in bathroom sink was not working
4/5
Good
Kristen
09/26/2024
No elevator
4/5
Good
Michael
08/12/2024
Not too bad
Not bad, close to the airport so it makes flying out easy. No frills, but affordable and decent.
1/5
Cora
08/02/2024
The place is dirty and people living their hanging out all day and night. Having clothing on the balcony making it very uncomfortable. Mngmnt requires a CASH $100 deposit so they can say you smoked in the room and keep $80 of the deposit and that's nothing you can do about it because there's no paper trail for you to dispute it. It's so much shady stuff going on at this hotel. Just move on to the next hotel, cause your not going to enjoy the stay. Just look at the other reviews from other sites and you'll see the dame type of complaints. Since hotel doors are open when Noone is residung there main it spioky and uncomfortable to even walk to your car. It feels creepy. People sit in cars smoking drugs during the night. Management IS stealing the cash deposit saying you smoked relying on a maid to inform them and that information. I'm a non smoker and was charged $80 because a MAID said the room smelled like smoke. mgmt never went to confirm and refused to give me my CASH DEPOSIT. YOU MUST REPORT THESE THINGS TO THE DPT OF BUSINESS AND PROFESSIONAL REGULATIONS, BBB ETC. TO PREVENT THIS FROM CONTINUING TO HAPPEN. . LOOK AT THE REVIEWS AND TAKE YOUR COMPLAINT A STEP FURTHER THAN JUST GIVING A REVIEW. STEALING IS AGAINST THE LAW!! I WAS SKEPTICAL WHEN IT DID CASH DEPOSIT AND NOT RELYING ON MY SKEPCISM CAUSED ME, $80. THE cash deposit is to ensure they will keep the money and there's no paper trail. This should be against law!!
5/5
Excellent
Herman
08/01/2024
Victor, was the most courteous and helpful staff person i've ever experienced.
4/5
Good
Robert
07/26/2024
Great free breakfast.
3/5
Ariana
07/10/2024
There was no hot water the boiler had broken
2/5
Ileana
07/08/2024
I dont like. The building needs to be taken care of...they should wash with a pressure machine...the bathtub had a problem when the water went down...the bedroom furniture was broken
2/5
Aimee
07/07/2024
Needs work
The room wasn't very comfortable and we didn't always feel safe. The pool was green every day and even after a cleaning so we never risked it.
4/5
Good
Darren
06/17/2024
Its an old time motel. Especially when you walk into the lobby. Theres a couple rooms on the 2nd floor that you can see the front desk from the balcony. Nostalgic....
It was quiet and quaint.
I would stay again.
Oh could not figure how to work the air conditioning. So i froze a little. But gor the prize and late checkins. It was worth it.
5/5
Excellent
Violeta
06/03/2024
The hotel was quiet, affordable & easy to access. The staff was excellent & very helpful and the breakfast was hot & delicious. It was a pleasant hotel to stay at. And a nice surprise considering how stressful traveling can be.
5/5
Excellent
Diego
05/29/2024
Good
2/5
Johnathon
05/26/2024
It was below average on everything
3/5
Tiffany
05/26/2024
It was mostly clean. You can tell its an older hotel. But the water pressure in the shower was terrible and the drain in the shower was super super slow. The unannounced $100 deposit was inconvenient. And the drive to get in and out when you dont know the area is a pain. I know thats not the hotels fault but an atm in the lobby so you dont have to fight your way to one after a long drive would be great.
1/5
Janessa
05/25/2024
The property and the staff is a joke .. half the staff live on the property, the manager Claudia is by far the worst manager I’ve ever encountered, she called my family liars and stated her staff would never lie . I was charged 10 extra for a room with a microwave only to find all rooms had them , the pictures in the website are outdated , the room was not clean , rugged floor sticky . Hot breakfast was gone by 8:15 and staff said i can just come early tomorrow for hot breakfast but there was cold breakfast which consisted of milk and white bread only . Victor was present when i was leaving however lied to manager about my families behavior and then back peddled when confronted .. Claudia spoke with attitude and crossed hands the whole time i explained my issues .. my room had to be changed 3 times due to the issues . The halls had a funny smell on the first floor . i canceled my 4 days reservation after just one night because of the staff and Claudia .
4/5
Good
Kathryn
05/21/2024
Nice staff. Room was clean other than the sink which had dirt all around the bowl.
4/5
Good
Verified traveler
05/18/2024
Pretty clean but is older. Grounds are kept nice, WiFi did not work in our room and phone service was bad in that area
2/5
mary
05/14/2024
First thing they wanted was a $100 dollar deposit to insure we did not steal anything. The front desk was littered with warnings about towel abuse, what a welcome! Breakfast was an after thought, desiccated eggs and tater tots, yum!
No elevator; not enough towels in the room; poor water pressure; no working ice machines, the list goes on. Why did we stay there? Wife made a reservation, pictures online make the place look like a great place, reality was quite different.
2/5
Orville
05/13/2024
I reserved a room with 2 queens but was given two doubles. When asked about it, the receptionist stated they didn't have any more available and couldn't "invent" another one and I could go find another place. When I called him out on his attitude, he changed his tune and blamed it on his language barrier. Overall, the room itself was decent and the receptionist and staff were nice after the initial mix up. Regardless, I won't stay here again.
1/5
Nicole
05/13/2024
There wasn't any hot water and this was not told to me before paying or after. The front desk said yes water has been out. We can give $15. Nope not this momma on Mother's Day at that.
1/5
Verified traveler
05/12/2024
This hotel has went down hill compared to when it first reopened under new management. There was no hot water, front desk personnel was rude to customer & very confrontational with male customers, but management (Victor) got me a refund & professionally handled the issues swiftly.
4/5
Good
Russell
05/11/2024
Staff was very respectful. I did not like the $100 cash deposit since i paid for my room in advance. That depodit was refunded back at the time checkout. Room very nice and spacious. In the future I will not stay here.
1/5
april
05/10/2024
Very bad.. Checked in got to room and went back to front to get my money back.. Moldy smell as soon as I walked in the room. Wires hanging in the hallways, dirty nasty place.. Felt very unsafe. Drunk lady with her plants sitting on curb outside of her room she was definitely on something other than alcohol.. Do not recommend.. pictures are definitely very old or photoshopped to make look better…
5/5
Excellent
Helen
05/07/2024
Large room, beautiful pool, very quiet
2/5
Gardiner
05/02/2024
TV would not turn off, changed room. Door key would not worked. Required a cash deposit, not previously advised.
1/5
Shannon
05/01/2024
Read a sign at check in to beware of human traffickers. No sign. I couldn’t locate them. Just dirty and dingy.
1/5
Karl
04/27/2024
I arrived at the property to find it roped off by police tape with an individual under arrest. I could not enter the property. I called several times and could not reach an employee. Eventually I got a hold of someone who said that I could cancel my reservation without penalty. I booked a nearby hotel that I could enter and the Windsor charged me anyway. Trying to get a hold of the front desk to request a refund proved fruitless. Also, they have no airport shuttle service.
3/5
Efren
04/24/2024
This place looks rough, the room was in rough shape. The front desk was asking for a cash deposit, first time I've ever been asked for a cash deposit at a hotel.
3/5
nowell
04/23/2024
A fine value near the airport
It is a solid three star… OK, not special. Staff was friendly and the renovation demolition ended while we went to dinner.
3/5
Stephanie
04/23/2024
for a quick stay was alright garage overfilled not enough towels
1/5
Melissa
04/21/2024
Nothing like it showed online. The smell in the room was not good.
5/5
Excellent
James
04/15/2024
Excellent
Friendly staff, fast check-in and checkout. Spacious room and bathroom. Clean. Showerhead worked nicely. Can't beat the price paid
4/5
Good
IRENEUSZ
04/13/2024
Nice value
2/5
Kaye
04/10/2024
The young lady at the front desk was kind and courteous. She did give us the wrong time for breakfast telling us 7-10. At 8:30 breakfast was over. Customers were asking for breakfast and they put a sign up that said breakfast ended at 8:30. There was no food put out at all and everyone was turned away without apologies. So no breakfast for us which was supposed to be included.
The downstairs lobby of the hotel was very pretty and the dining area looked very nice.
There was a long winding staircase to get to the second floor. There is no elevator and no ground floor rooms were available. My husband and I struggled getting our suitcases up the stairs.
The light was on when we entered the room and the one sitting chair was wedged under the door that connects the room to the one next door.
The bed looked clean but there was an empty water bottle on the floor and the floor was sticky under my shoes. The wallpaper was peeling as well. We slept with the light on and didn’t feel very safe or secure, not the best sleep at all.
This could be a nice hotel if it was invested in but I would not stay here again as it is now, nor would I recommend this hotel to anyone else at this time.
4/5
Good
Ky'yanna
04/10/2024
Had a great stay, only thing is I wish the pool was open, it’s a beautiful pool!
1/5
Mary Jane
04/07/2024
Not good. Not very clean. Tv and coffee pot didn’t work.
2/5
Marie
04/06/2024
Sent us to the wrong room. I opened the door and was greeted by a huge dog and personal items from another guest. She tried to tell me I had the wrong room but I didn’t and the key card for room 132 worked. Sketchy hotel. Don’t recommend. You get what you pay for.
5/5
Excellent
Victor
04/05/2024
Is a very good place to stay with everything near by as the airport dining places stores etc etc etc and the staff is really friendly
5/5
Excellent
John
04/04/2024
Good place to stay
After using many of the area hotels during the past 7 years, we think we have found the one we like. Room was large and clean, bed was comfortable, and the staff was polite and efficinet. Hotel was built around a beautiful court yard. Decent breakfast each morning. We'll be back.
5/5
Excellent
Francheska
04/02/2024
I love it smooth process
5/5
Excellent
Margaret
04/02/2024
The on duty manager checked our room and told the person to change it to a different room. The room we stayed in was very clean and nice. We enjoyed the breakfast as well. Yes i would stay there again if there was a manager to check the room!
4/5
Good
Karen
04/01/2024
It had nice open areas and the staff were very courteous. The room was clean, but the breakfast was pretty low on cleanliness. The plastic forks were not in individual plastic sheeths, the coffee was old, the other guests had their hands in the food and took the bottle of syrup to their own table and no staff stopped them. The sausages did not have a serving utensil so people just used their fingers.
5/5
Excellent
Randejia
04/01/2024
Good
5/5
Excellent
Amanda
03/31/2024
The staff were kind and the stay was comfortable.
4/5
Good
Selena
03/30/2024
Water was hot room was clean , refrigerator and microwave but phone and TV didn't work ... everything else was good
1/5
Kelsey
03/29/2024
Besides hearing the room next doors tv ALL night long and feeling like I was watching the show with them, I must say they had nice wash clothes, but that’s about it. The lady at the front desk was very rude when we asked for two extra towels because our room was only provided with ONE. While the shower is running make sure you cover the floor with towels because it not only leaked into the bathroom, but also the main room. Overall, I do not recommend this place and will not stay again.
3/5
Eddie
03/26/2024
Just the overall appearance is lacking. There’s no signage saying Windsor so I almost drove past the hotel. It’s more like a extended stay than a hotel which draws in certain types.
5/5
Excellent
antionette
03/25/2024
.
4/5
Good
Verified traveler
03/24/2024
Almost there mid level hotel
They are trying. I knew what I was probably getting into with the price point. Most furnitures and fixtures look brand new. Quite a few minor to major aesthetic issues in the unit that did not impact comfort at all. Door and seals not installed correctly. Allowed for air leaks and sound transfer. I had a late check in and just needed a place to lay a few hours and continue my journey. Satisfied my needs. Front seat was friendly and fast also. I don’t want to show bad photos to smear them. I truly feel like they are a bad hotel changing for the better and not a good hotel getting worse.
1/5
Daniel
03/24/2024
Its cheap but not worth it for any price, go across the street for $15 more and relax.
2/5
Marshell
03/24/2024
There was no signage and ir's very very dated
5/5
Excellent
Daisy
03/23/2024
Clean and perfect for Solo night
I LOVED my room ! I don’t know if all the rooms were as nice as mine, but it was great for a solo traveler, for one night. Sparkling clean, very big with kitchen (though I was told at check in that it wasn’t quite ready for use - as they just had it installed I think) the bed was big and comfortable and clean and the memory foam pillows were lovely to fall into after a long day on 95. It’s not the best looking place on the outside & I don’t think the pool was working. But for me it was perfect. There was a 24 hour Dennys, Wafffel House and Circle K right beside the hotel. Which I was happy to get some food and drinks after arriving a bit later in the night . The front desk staff was courteous and changed my room to the first floor after I found out I would have to walk up. I didn’t wanna struggle with my luggage. The only thing I was uncomfortable with is that they had an iPad at the desk and took both front and back pictures of my ID and credit card. Not knowing where that might end up made me a little nervous. I was told that this is to bypass the “incidental” hold on your card. Other than that I would totally stay here again! Very close to the interstate but off a service road so it can get tricky with “do not enters” and one ways if you aren’t paying attention.
5/5
Excellent
Susan
03/23/2024
Very Comfy 😊
5/5
Excellent
Kimberlee
03/22/2024
This was perfect for my family!
5/5
Excellent
Vincent
03/22/2024
Nice, clean, safe place to stay for just a night or so. nothing fancy, good location. comfortable for the price.
5/5
Excellent
Terry
03/22/2024
Nice hotel for an overnight stay. Easy walk to the tavern next door with excellent food.
Appreciation to the owners for extending a helping hand to the Shepard Project that helps female vets acclimate back or need help where our government has failed them.
1/5
Nigel
03/18/2024
Dreadful uncommunicative, unhelpful staff. Old property. Dirty. No elevators. AVOID.
1/5
Nina
03/18/2024
Nosey Goes through Your Things
It's ok to stop on your way through. However if you're leaving to go to work. They will enter your room and go through your things after you've requested no service several times. Not only do they go through your things they move furniture to see if you hid thing's. Terrible response from the front desk "oh I wasn't here, nothing I can do "
They literally waited until I left for my second shift. And then went in, after I said no. I just checked in there was no need to enter my room.
5/5
Excellent
Pamela
03/17/2024
Great place room was clean and quiet
4/5
Good
James
03/17/2024
It's actually not a bad place, my complaints are, the pillows were small like they belong on a sofa, and where is the name of the hotel posted? Other than that I liked it. Very clean!
4/5
Good
Jacquelyn
03/16/2024
Check in was very easy. We came in very late, but there were no problems.
5/5
Excellent
Demetrice
03/13/2024
The bed was off track so I kept hitting my leg on the metal frame that was sticking out..
1/5
Jemal
03/13/2024
wading the water of po pouri
had trouble getting to the room as it had rained and the parking lot had a drainage problem... asked to chang rooms as I had not been in the assigned room but was denied even though I viewed several empty rooms... the room had a heavy smell of po pouri, room was non-refundable and needless to say I dod not stay and took the financial loss... avoid this hotel
5/5
Excellent
Salih
03/12/2024
I honestly did not expect much, however I was pleasantly suprised. My room was clean, the staff was very accommodating and respectful, and the location is 5 minutes from the airport. I enjoyed my stay and would come back for another visit.