Hotel staff was very friendly
I was very satisfied with my stay.
Very ordinary. Not 4 stars.
No issues. Everything as expected.
Dated property on very noisy strip. Whenever I book through a third party, seems I get bottom of the barrel room.
Check in person was nice. Room was as described.
This is an amazing hotel. The staff made the experience the best Possible. I highly recommend.
Rooms on highway side has a lot of traffic noise. Comfortable room and staff are very helpful.
Had to be moved as the toilet and phone did not work! A/C unit housing fell off in the middle of the night! No housekeeping for our entire stay!
Good nights rest
Excellent attention at the reception, if you want in Spanish, Mrs. Margarita had the best attention
Pool was nice. Property seemed like it could be cleaner, trash around bushes and around pool area. Online said sofa bed but was a chair so keep that in mind!
I thought the rooms were a little small but it was extremely clean and the staff was friendly and helpful.
Great trip and the front desk clerk was great!! Excellent service!
Close to restaurants
Did not get the room I paid for. They said expedi has made up rooms that don’t exist and I would have to pay more for the room shown in expedi pictures that I already paid for.
Clean and very spacious rooms. Staff very attentive and friendly
I was there for a business trip. Clean room friendly staff.
Excelente como siempre
Un hotel muy limpio y cómodo, la recepcionista un encanto de mujer amable, simpática, muy buena experiencia
Lobby seemed clean, 2nd floor was warm and humid. I just assumed the air conditioning might not have been working? The first room I had, I walked in and it was humid. I get Florida is humid, the air was absolutely heavy. The air conditioner seemed to be working but it felt wet in the room. I touch the sheet, WET. Not sure how that happened? My hand had moisture on it after touching, I did not want to even sit in that. I had to change rooms.
The second room was not as humid, not sure why that first room had wet sheets on the bed. However, there were wet puddles on the carpet! I don’t know how that came to be either, but there were wet spots and I didn’t have my sandals on thinking the room would be safe. Later on, the toilet and sink water was BROWN. It looked horrifying. I wasn’t able to shower or wash besides using water bottles. I wasn’t given a notice that this was going to happen. Not sure what they were going through, but I’m really not going to return to this location. Only giving them 2 stars and not 1 or 0 because the front desk worker was so nice about changing my room.
There is no feeling of freshness. The smelling of an old building.
Okay Stay but not worth the $$$
The hotel overall was good. The rooms had a wet feeling inside. The floors and beds felt damp. There were previous occupants hairs in the bathroom. No chairs on the balcony. Good check in and out times and discount at Miller’s ale house next door.
Fix the “free” tv!
Everything was dreamy, except the showtime tv, that was supposed to be complimentary, would stop working in the middle of the movies I tried watching. Kind of ruins the relaxation.
Great place to stay very nice rooms
The older lady that has the blonde short curly hair is one of the rudest meanest unprofessional people I’ve EVER ran into. Due to her I will not be coming back 7/30/23
Very nice hotel. Staff was great, room was clean and very comfy. Will definitely stay again.
The rooms were clean. The reception staff was friendly. However, the air conditioner in the room was very noisy. Also the carpet on the corridors were worn out. Overall the stay was okay.
Upon checking in to the room there was no bedding on the beds. Went back to the front desk and the personal argued with me in disbelief. They ended up giving us another room where the toilet had not been cleaned and the drain when taking a shower did not drain leaving the entire amount of water collected during.
We also saw staff outside smoking what smelled like marijuana.
We will never stay at this hotel again.
Quick and easy check in. Room was nice and clean. A little on the higher side of price for the room and area but definitely recommend.
Room was smaller in size than a regular hotel room but was clean with a comfy bed and average amenities. Pretty quiet area overall and close to convenient shopping areas.
General hallway areas were not very clean. The shower in my room was also very dirty with visible hand prints and shaving remnants from previous visitors. The staff was helpful, they were able to get us checked in quickly and our stay was short enough that we didn't have any other interactions with anyone.
Great stay for a picky person!
We had a great stay here. The room was very clean and comfortable. We were only in town for a night because we were moving my niece and nephew, but this place accommodated us with the uhaul trailer, and we brought back dinner to eat in the room at 10pm. The shower was amazing! The room was a little noisy being by the main road, but I am a very light sleeper, but was able to fall back to sleep, my husband had no problem. There was a desk with a table on rollers that we could eat dinner on and even a couch in the room. We would defiantly stay again when in town. The lady that checked us in was extremely kind and went out of her way to help with anything needed. Thanks for a great stay for this picky person!
Not My Money’s Worth
Bedroom carpet smelled like urine so I asked for a different room. Internet didn’t work, lousy service. Too many rude children and adults playing around in the hallways day & nite. Banging on our door and running away. Just horrible experience. Never again
This hotel had a friendly staff, clean rooms, and is convenient to Colonial Drive and Metro Parkway. However, comparing it to nearby hotels, it lacks a free breakfast and the only microwave oven was a small one in the vending machine room.
Overall hotel wasn’t bad…. Just our room on first floor was very moldy smelling!
Didn’t receive the room we reserved
Nice place to stay
Would stay here again, depending on pricing of course.
The staff were all really great! The hotel rooms need updating, it’s quite old. When we walked into the room, the air was very muggy/humid and it smelled of mold. The toilet pressure was so low we had to flush multiple times to clear it. The internet on our TV didn’t work and so we weren’t able to watch our internet apps like I’m used to doing at any other Marriott property I’ve stayed. We did call maintenance to fix the tv but they weren’t able to do so while we were staying there. Overall, I will not be staying here again.
We went there for my birthday. The room was clean smelled wonderful the beds were so comfortable and made a beautiful view of the pool off the balcony. Definitely recommend it
The staff was top notch and helpful. Breakfast was well worth the $5 upcharge.
The property apparently had hurricane damage. The roof was being repaired. I do not know why we were given a room on the top floor (3rd). I checked in at almost 1:00am to be woke up by pounding and stomping on the roof about 5:30am. It did not stop I asked for a late check out which I was only given 30 minutes. Needless to say. I was very grouchy and tired. I hate I selected this property to stay at.
Nice exercise area. Staff was friendly. Hotel was repairing IAN damage but was still clean and work was limited to daytime hours. I wish they offered a few perks like a couple bottles of water (Florida tap water is an acquired taste). They say breakfast is available at the in hotel restaurant, unless i missed something, i only saw bagels and yogert available for purchase.
Staff was extremely rude. They hid fee’s from me.
Extremely dingy with filth on the air conditioner. Balcony in worse condition . Guy walking around spraying carpet outside doors, maybe for bugs . Air quality poor , AC very loud. Paid for two nights , left after one.
It was great and comfortable 👍
Great staff. Nice ale house steak house adjoining. Great night's stay
It was way overpriced and just not very nice. Tv didn't work and overall just not good for being a Marriott
close to Page Field. Easy access.
Maintenance was awful and new front desk was very unhelpful. Toilet wouldn’t flush from the second we checked in. Left us hanging when they said they would call. Roto rooter was finally called 4 hours after we were ignored
No free breakfast pool closes at 6:00 restaurant closed way overpriced paid 270 for one night ice maker on Florida not work
To much money for a place likethis
No microwave in room small refrigerator not even cold to keep drinking can't warm up your meal.
The walls are paper thin. The tv only brought up 3 channels and the bathroom flooded in the middle of the night.
Nice hotel, very nice front desk guy, not happy that there was not a continental breakfast, So for that reason, we will not stay here again.
I reserved and paid for a King Suite but when I arrived they didn’t have availability.
No clean room
Restaurant is different at information in Expedia, is very bad
Nice staff, nice room!!
clean, staff, location.
The stay was good for the one night, wouldn’t stay for long vacation. I felt a bit itchy in the bed so I lifted the mattress cover and was a bit dirty also with human hair.. other then that was OK
Superb service and cleanliness
Hotel was beautiful and superb cleanliness! My only issue was being next to the road. Room was not quiet for sleep, I had to put on music to sleep as the traffic and parking lot was extremely loud and busy. I was there for 3 days. If I stay at this location again, I will not stay in a room near the road. Otherwise this hotel was excellent.
Housekeeping knocking on door at 8am was very annoying.
Good location for baseball tournaments
Marriott by name only
My interaction with the front desk personel does not remotely reflect Marriott as a brand and its core values. As a gold member this was way below par from the baseline Marriott experience. Previous reviews showed other members having similar unpleasant, borderline hostile experience here.
Unfortunately I won't be back to see if there will be a change nor any of the bookings for staff members that will be in Fort Myers for an ongoing project. Truly disappointing in this economic climate.
Really enjoyed my stay here. Front desk staff were fantastic - very helpful and friendly.
Sheets for bed covers, no extra pillows, expensive for what u got
Good- Staff was great. Comfortable bed. Easy check in/check out
Not good- there was a used soap on bathroom sink when I entered, noisy from street traffic, workout room only had weights to 20 lbs
It was good…no complaints
It was okay, nothing excited to write about. The room was clean but it smelled old and just felt icky. Walking through the hallways to the lobby smelled pretty bad.. the gym is a joke but I guess that’s not everyone’s priority. No complimentary breakfast.. you have to buy everything.
Enjoyed our stay
Catch something here!
Crusty liquid entangled in hair on the sheets when I checked in. The room stunk heavily of body odor. The customer service was AWFUL! They asked me to make my own bed up when I showed them a picture of how gross it was. They didn’t clean our room when requested. The manager would not see me when I asked, but he was sitting 3 steps away. Staff said he was hiding and would not face me.
The staff was kind but clearly taxed by bad management. When I requested a fresh, clean bed mattress pad (the second time) they game me am unclean different one, not fresh or clean! It had tons of hair on both sides.Floor never swept.
No bar by the pool
Strangely you can hear the people next door like they were in our room. I’ve never been in a hotel where this happened. Normally it’s pretty soundproof.
Staff were super friendly. Walking distance to Murder Mystery Train
Asked for accessible room when I made reservations. I was told everything was taken care of. We would have a bottom floor room and walk in shower. When we got there, they had no information about that. We therefore got a standard room. Made it hard for my wife to get in and out of the tub.
Not worth the cost!
For the price the place was very run down! Very limited staff. No housekeeping services!
Water was off for most of our stay. Staff rude, pool not open, construction in lobby no food horrible experience
Convient to I-75 and event attended!
We had a very bad stay at the hotel. They first checked us into a misty smelling room which they moved us immediately which was fine. The hotel had loud people and kids running around until 2am. The water was shutoff 2 times. I also has tonwait 8 hours for clean towels.
Nice upgrade after first night when we experienced excessive traffic noise. In future, will request room facing courtyard. Friendly staff. Very clean. Great shower.
Very friendly personal. Ability to change arrangements as needed.
As always nice property and nice staff. I had to sleep on the hideaway bed which was horrendous and even the sofa which I deferred to was only a two seater. I’m 75 and we got a suite to sleep 4 and I’ve slept on many hideaway beds …this was the worst ever. Even the sofa small as it was was cheap and not comfortable. I am surprised at the quality used for this piece. Disappointed as I travel lots and always try to stay at a Marriott and this sure ruined my sleeping plans!
I had to wait about an hour to get checked in and that was after check-in time. The shower curtain was stained and so was the mattress pad underneath the sheet because I could see it. There was water damage in the front hall and they were trying to dry it out. It was an expensive stay for a very poor location and quality
Close to airport. Easy access.
Mediocre at best
Poor check in process. Didn’t get the size room we paid for. Paid for a suite, but the room wasn’t available when we arrived. The machine that made the keys wasn’t available. No service tired of establishments blaming covid.
I ask why my room after 3 night wasn’t clean .no excuse
Superior front desk staff
Marguerite at the front desk was exceptionally friendly, efficient and helpful!
Staff was very friendly! I had a good stay!
Not as updated as the one by the airport. Bathroom was not as clean as it should have been.
We were satisfied on overall
My name is not Dan Griffen, it is Ken Robinson
The hotel said they were sold out and did not have a room for me.
They final gave me a handy cap room with queen bed not king as paid for.