5/5
Excellent
Raymond
08/06/2024
California
Room was nice,bed comfy. Breakfast was lacking, had chorizo burritos and Spanish omelet. Not really anything I could eat. I tried oatmeal but brown sugar had cinnamon mixed in and I am allergic to cinnamon. Overall stay was good
5/5
Excellent
Lorrie
07/29/2024
Very nice and accommodating.
4/5
Good
Tom
07/15/2024
The breakfast was good but we were there a month and would have appreciated more variety. a mixed fruit dish would have been nice. the fresh fruit was not always in the best condition either. The rolls were the same every day and although good, variety would have been appreciated.
5/5
Excellent
Tom
07/06/2024
Close to discount/factory outlet stores.
3/5
Tanya
07/02/2024
The property smelt really bad! The hallways and the rooms smelt bad. I had two rooms for two nights. There were several beatles in one of our bathrooms. I realize it's located in the desert but it wasn't the most comfortable to wake up to beatles crawling across the floor at 2 in the morning, while using the restroom.The smell was as if they needed to change their air conditioning filters. A mildew smell kind of! I have stayed there in the past, and it's gone down hill big time. I won't be staying at this specific hotel anymore. Very disappointed in my stay this time.
5/5
Excellent
Jody
06/29/2024
The front desk checkin staff were very welcoming and pleasant. Rooms are clean.
5/5
Excellent
Thea
06/23/2024
We had an excellent stay the staff is amazing. The only problem we had was the dog in the dinning area sitting on a chair. I think the employee should be able to verify the two questions that are allowed per the ADA guidelines and even if this was an actual service animal he should not be on the furniture and being fed at the table other than that we had a great stay.
5/5
Excellent
Bruce
06/20/2024
Really liked the waffle machine for the free breakfast.
5/5
Excellent
Verified traveler
06/20/2024
I love staying here, its closer to my jobsite
5/5
Excellent
Michael
06/14/2024
Staff very friendly. Breakfast buffet very good.
5/5
Excellent
Victor
06/13/2024
Everything good
4/5
Good
SREELATHA
06/13/2024
Overall good. The air conditioning unit in the room was loud.
4/5
Good
joyce
06/08/2024
Nice bedding and amenities. Bathroom drain was clogged and there seemed to have a moldy odor. Drain was opened but odor remained. A/C very noisy. Tub could use a replacement. Staff was friendly! Good breakfast selection!
3/5
Antoinette
06/07/2024
Rooms were average and in need of updating! Especially the bed, bed skirt was torn and old looking, desk chair was not really a desk chair and very low, lighting aside from bathroom was not good.
And why is the shower curtain short so that no matter how hard I tried, floor got wet.
5/5
Excellent
Susan
06/06/2024
Good night light in bathroom
3/5
Hillis
05/31/2024
We requested to change rooms as our first room had 2 queens, but one bed was so squeaky and very annoying. The front desk person, I think she may have been a manager, accommodated us with a new room. We just had to wait a bit before it was ready-no problem for us. She also mentioned there were a number of rooms that had squeaky beds…humm. The new room had a very slow moving drain which was also annoying and left the sink dirty. All in all the hotel was one and a half miles from family and that was convenient for us. Next visit we will probably choose another hotel.
5/5
Excellent
Susan
05/30/2024
Did not like that there isn't a place to walk dogs except dirt with snake warnings.
5/5
Excellent
Olayinka
05/29/2024
The cleanliness.
4/5
Good
David
05/28/2024
Our stay.
Our first room had broken toilet seat and we were given another room. Second room had a loose toilet seat but we survived. Never got a cleaning of the room. One cleaner said it wasn’t on her list, we did get clean towels.
5/5
Excellent
Catherine
05/15/2024
The property was easy exit off the highway. Very clean rooms and staff were friendly and helpful.
5/5
Excellent
Benito
05/13/2024
Great place, clean, easy on/off freeway! Great staff!
5/5
Excellent
gina
05/13/2024
The property was clean and convenient. Every staff member was friendly and I highly recommend.
4/5
Good
Cambrae
05/13/2024
It’s not entirely fair to blame the staff, but we had our one and three year olds with us. We received a call at 7pm that our children were being too loud. I’m not sure what they expected from a one year old who did not want to go to bed. Then the neighbor who reported us proceeded to slam the door and speak poorly about our family loud enough to hear through the wall. Otherwise, services were great. Malted vanilla waffle was delicious. Room was clean and well stocked.
2/5
Marjorie
05/11/2024
There was a terrible smell come up from the drain line in the bathroom which made the room smell awful. We had to go down to the lobby and ask for something to spray in the room. The curtain chain was broke so we had to rig up a blanket to block the light so we could sleep. I would not recommend this hotel to anyone
5/5
Excellent
Phyllis Stine
05/04/2024
Soft beds and very helpful staff!
5/5
Excellent
John
05/01/2024
Was what I would expect for a quick two night trip
5/5
Excellent
gail
04/27/2024
The staff was so nice and helpful
3/5
Stephanie
04/20/2024
It was not as clean as it could be. There were eyelashes and hair on our sheets and pillowcases. We wondered if they’d been replaced between guests. The bath tub was clogged and was slow to drain, which was a little gross. However, in general the staff was kind and helpful. Except the lady who checked me in, she gave me the keys and called it a day. A little more information like, where my room was located, info on their complimentary breakfast or giving me the checkout times would have been helpful. But, maybe she just was having an off moment.
3/5
Karen
04/18/2024
Too many things broken
5/5
Excellent
RHONDA
04/12/2024
I thought it very sweet that the night shift person on 4/1 was super compassionate and offered to take my bag since I was limping.as I had just been in a horrible car accident where my daughter 3 grandkids and I should have survived.
Also, I can ALWAYS rely on a beautifully clean and comfortable room. Thank you
5/5
Excellent
celestino
04/11/2024
All was great
3/5
Maureen
04/08/2024
Pro/Con
The breakfast highlight was the warm cinnamon buns, the lowlight was the very thin bacon.
The bathroom in our room needed updating. The grout around the tub was in bad condition. The shower nozzle was great!
4/5
Good
Jessica
04/08/2024
It was convenient for the wedding.
2/5
Richard
04/06/2024
Smelly bathroom
Average hotel. The evening front desk felt like we were interrupting them. The bathroom smelt of sewer fumes
5/5
Excellent
Gail
04/05/2024
Easy off the highway. Dinning options available.
5/5
Excellent
Yolanda
03/30/2024
VERY CLEAN. SPACIOUS ROOM . FRIENDLY STAFF. GOOD BREAKFAST SELECTIONS
5/5
Excellent
Alison
03/28/2024
Nice and clean. Desk staff was very pleasant and responsive.
3/5
Catherine
03/18/2024
Good location
The AC/heater is under the window and it was pretty cold and rainy when we arrived so we set the thermostat on 70 on the unit gauge. We turned it off when we left the next day. It had rained and we don’t know how it happened but the carpet was soaked. Unless the AC was running, we didn’t think there should have been any condensation.
The coffee maker did not work right. Shower good, breakfast fine. Typical Hampton but pretty expensive.
5/5
Excellent
Kelly
03/11/2024
It's our go-to hotel when staying in Phoenix. Our housekeeping attendant was excellent.
3/5
Debra
02/27/2024
Your public bathrooms do not have seat covers. Totally unsanitary.
Your breakfast was awful. Potatoes dry, eggs had no flavor.
1/5
terrence
02/20/2024
Night desk lady very rude. Was not worth what i paid for
5/5
Excellent
Cesar
02/20/2024
Nos encantó el hotel la persona del lobby súper amable y lo mejor hablaba español todo muy limpio y el desayuno delicioso
5/5
Excellent
Roger
02/20/2024
It isnobvious the stagf are well trained and pay attention to small details. That makes a positive difference.
4/5
Good
Frank
02/19/2024
I had to ask for a microwave. In past motel stays - a microwave is always present
5/5
Excellent
Eric P
02/11/2024
Thus Hampton really surprised us. Greaat place to stay if you're running the Black Canyon 100k!!!
3/5
Justin
02/10/2024
It was just a dated hotel. I actually had TV remotes from the 1980s that were better. It was clean, had a good staff, and there was not excessive noise. It wasn't a good value for the money compared to the many other Hamptons that I had stayed in.
4/5
Good
Arnold
02/02/2024
Friendly
5/5
Excellent
Mark
01/29/2024
Great place to stay!
5/5
Excellent
Leroy
01/28/2024
The professionalism was exceptional. The communication and customer service was above reproach.
Thank you.
3/5
Duane
01/27/2024
Rooms are in need of major upgrades. The lady at the front desk was rude and not helpful at all. Will not stay here again.
5/5
Excellent
Marilyn
01/14/2024
Great location.
3/5
Verified traveler
01/11/2024
Hotel had a weird ammonia /sewage smell EVERYWHERE
Hotel itself wasn't bad- Convenient location right off the freeway, hotel was pretty nice and had nice rooms. The issue was the weird HORRIBLE ammonia /sewage smell in every part of the hotel! Not sure why, first room we were given smelled like ammonia so bad we went back to the front desk immediately to switch rooms. The lady behind the desk was borderline rude about bothering her with changing our room and didn't address why the awful smell when we asked. The second room wasn't as stinky, but the ammonia/sewage smell was there constantly, making it difficult to enjoy the stay. The heater/ac had something wrong with it and was super loud too. Overall, we were glad to leave as the smell was like something that seemed like it was a problem with the whole hotel or the sewer as it stunk like ammonia /sewer everywhere in there. We just sucked it up and stayed as we had driven for hours to get to the area and were too tired to switch hotels. Very strange- I overheard a couple of other people talking about wondering what the stinky odor was when we were in the breakfast area in the morning too.
3/5
Joseph
01/04/2024
Questionable hotel
Overall stay was nice they allowed me to check in early after a long drive from CA . The room was not clean dirty long hair in shower and sink , broken grab bar handle in shower , cracked entry light in room , went down to front desk due to having a severe headache and asked the lady at front desk Sommer I think her name was was extremely rude like I was inconvenienced her . When she asked me what room I was in I gave her wrong room number because I couldn’t think straight so she requested my ID instead of asking for my name . House keeping never came once during the 7 days to clean or bring new towels etc have stayed here many times over the past 6 years but probably never again. Poor customer service by staff with the exception of dawn I think her name was during check in she was very friendly
5/5
Excellent
John
01/02/2024
such an easy, quick check in. the quickest and easiest i've had. thanks.
5/5
Excellent
Margaret
01/01/2024
Good place to stay and close to Carefree & I 17
5/5
Excellent
Charles
12/27/2023
Love the breakfast buffet.
5/5
Excellent
Maria Victoria
12/26/2023
Highly recommend
Very nice place to stay. Room was comfortable and clean. Breakfast was excellent with plenty of hot and cold food options as well as a nice small coffee bar with syrup and cream choices. Really enjoyed our overnight stay.
1/5
Tu Anh
12/23/2023
Old hotel. Doesn’t have glasses inside room, just plastic cups. Very simple old hotel.
Basic
4/5
Good
Verified traveler
12/12/2023
Liked breakfast nice area.
1/5
Suzette
12/03/2023
Old and needs update. Smells. The air conditioner/heater was loud and smelly all night.
1/5
Iridian
12/02/2023
Around 9:10/9:15 pm 12/1/23 The from desk representative was very rude on multiple occasions. She was bothered by me asking for basic sanitary necessities and when I asked for her name she responded by “none of your business” when I was heading towards the elevator she left her work station and followed me to the elevator and continued to argue. When I kept repeating for her to have a good night she responded by saying “I hope you have a bad one” very displeasing and honestly shocking service to say the least. I know where to not bother stating now and for paying a decent amount of money for multiple rooms, the service did not match what so ever
5/5
Excellent
Tammy
11/27/2023
Amazing check in.
5/5
Excellent
christina
11/05/2023
Hampton Inns are always consistently great!
5/5
Excellent
Mary
11/01/2023
Had a great time and will definitely return soon!
3/5
Ron
10/30/2023
okay nothing special
2/5
Myrna
10/30/2023
Disappointed
Located in a great area: near highways, Dennys and other restaurants, walmart,gas stations all are walking distance.Room clean.When you enter the hotel there is a smell, the maid service didnt exist and there free breakfasts taste terrible. Skeleton staff but always pleasant.The plug to work the shower was not visible
3/5
Tracy
10/29/2023
No maid service and we were there for 3 nights. After the first day of no maid service I asked the desk clerk that night and she informed me every other day they have maid service. We arrived later in the evening on the third night and our room still hadn’t been cleaned. Our room was suppose to be non smoking, definitely was not, smelled horrible like cigarettes and a burn hole on one of the blankets on the beds. Hair that didn’t belong to us on the bathroom floor and it smelled like someone hot boxed cigarettes in the bathroom when we opened the door. Our real complaint was the dirty room, no maid service and cigarette smoke in the non smoking room.
The Receptionists were great at the front desk as well as the breakfast, pool, jacuzzi, and comfortable beds.
3/5
Angela
10/28/2023
Room needs serious update. The shower fixture was not firmly attached. Older and needs updating. Overall hotel mail areas and hallways very hot. Beds in room uncomfortable.
5/5
Excellent
Shannon
10/28/2023
Enjoyable get away
We have had such a wonderful day. The room is beautiful, comfortable. The breakfast was really good. The friendliness of the staff is awesome. Enjoyed the swimming pool, and the hot tub.
4/5
Good
susan
10/26/2023
Room was very nice didn’t realize they don’t make up the room everyday. Don’t like coming back to room at end of day with bed not made up. Had to ask for towels
5/5
Excellent
Sierra
10/23/2023
Great place ! Really clean and breakfast was great!
5/5
Excellent
Mary
10/16/2023
So clean and comfortable. Bed was amazing. Staff friendly outside seating wonderful breakfast
5/5
Excellent
Melvin
10/15/2023
Everything was very good. I thought the cost was high,
but I would probably stay again.
4/5
Good
Austin
10/13/2023
This location was pretty decent compared to hotels i've stayed in Scottsdale. Their breakfast has good options and the protein changes daily. My only nitpick was that i felt that the water pressure was lower than i'd like.
5/5
Excellent
Thomas
10/11/2023
Laundry facilities were very helpful!
5/5
Excellent
Catherine
10/11/2023
Great
5/5
Excellent
Linda
10/08/2023
Room was very clean and very comfortable bed. Received a first floor room near the outdoor doggie area which we’d requested. Have stayed here before and will come back.
5/5
Excellent
Manoj
09/24/2023
It is a great experience.. Room is large and bath room is clean... has Soap, conditioner and shampoo. Breakfast is good and courteous staff. Check in and check out is pretty smooth. Walmart is 5 min walk. I prefer to visit again when I visit Phoenix.
2/5
Michel
08/31/2023
Room was dirty with hair in tub, old crusty food stuck to desk, white powder on floor and side table. Rooms are very dark, parking lot is limited when they get big semis and trucks with trailers. Elavator is slow, morning front desk staff seemed bothered when trying to check out.
1/5
Manuel
08/28/2023
So we checked into our room and noticed a bunch of black bugs so we let staff know of bugs and they offered us another room . So we get the other room and still black bugs it wasn’t as bad as the first room they gave us anyway we get into our 3 rd room they gave us and still black bugs so I call yo see if we can get another hotel elsewhere . I called
Expedia and they get on the pink me with hotel and they wouldn’t give us a refund so we decided to stay plus they Made sure the room they gane us had no bugs . Well we thought we got a room but free anyways we get comfortable and as the night went on so did the bugs Kept showing up everywhere . With the weather over 100 we decide to swim so we get to pool area and all jump into pool and my goodness there were so many bugs on the bottom of pool it was gross yney had windows without screens breakfast was not good they had only one ice machine for the whole hotel the other ones were out of service we were very unhappy
I
2/5
Debby
08/26/2023
The check in person was unfriendly and told me that I had 2 prepaid rooms. I asked for the manager who worked it out for me. Later when we mentioned the bugs the original lady told us we could check out & go elsewhere. We will next time.
5/5
Excellent
Amelia
08/21/2023
Staff was excellent.
5/5
Excellent
Jodee
08/17/2023
Perfect location for haul drop off
5/5
Excellent
Janet
08/06/2023
Great rooms and service
5/5
Excellent
Stuart C.
07/27/2023
Elevator is extremely slow. Great staff and good breakfast!
5/5
Excellent
Verified traveler
07/21/2023
Amazing! The staff is so nice and accommodating. The breakfast was very good and kept replenished and the area clean at all times.
5/5
Excellent
Jennifer
06/30/2023
Wonderful stay!
4/5
Good
Sherrie
06/21/2023
All great; AC in room had a very loud clunking noise when it shut off.
5/5
Excellent
Donna
06/20/2023
Very comfortable; good service; great breakfast
5/5
Excellent
Jennifer
06/17/2023
Great stay ..
Great location right off highway with anything you can need close by. Clean, comfy, spacious room with attentive, kind & articulate staff. Good coffee all the time in lobby. Great breakfast till 10am, eggs, turkey sausage, potatoes, pastries, oatmeal, cereal and real fruit. Gym was kept up & nice enough with a mat, free weights, balls, treadmills, elliptical, reg bike & peloton bike! Pool was shaded, in the parking lot just a regular square outdoor hotel pool. Plenty of parking felt safe & lots of food & stores in walking distance.
4/5
Good
Dorothy
06/17/2023
Quiet.
5/5
Excellent
Tim
06/14/2023
Great property
4/5
Good
Stefanie
06/13/2023
Beautiful area, Mountain View’s, clean
5/5
Excellent
Ron
06/01/2023
The staff from the Front Desk to Housekeeping were SUPER
5/5
Excellent
Chennupaty
05/31/2023
Anthem is a nice location, close to outlets malls and Restaurants Walmart
Hotel was accommodating in holding my 15 packages directly delivered
5/5
Excellent
Richard
05/31/2023
Our room was excellent. The staff went all out to enable us to have an early check in. I've stayed in several hotels over the many years of travel, and this Hampton Inn was outstanding...A . On a 1-10 rating I give a 12.
5/5
Excellent
Tommy
05/30/2023
Clean and friendly guest service
The hotel was very clean and the guest service was very friendly. Love their breakfast. I would definitely stay here again!
5/5
Excellent
holly
05/26/2023
Very friendly staff, great continental breakfast.
1/5
Maria
05/24/2023
When we arrive, the person at the front desk was not friendly. When we got to the room, the room smelled like a urine. We had to spray the room down. The AC would not go below 70 in Phoenix. That’s extremely hot. We are from Northern Arizona, not used to the heat.
5/5
Excellent
Scott
05/18/2023
Very clean property. I felt very safe leaving my vehicle in the parking lot overnight.